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What 28 owners told NHTSA about the 2024 Toyota RAV4 Prime

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (28)Crash / fire / injury (5)Electrical system (9)Visibility & wipers (5)Brakes (4)Engine (2)Seats (2)Transmission & drivetrain (2)Body & structure (1)Driver assistance (1)Fuel system (1)Lane Departure (1)

1 of 28 complaints match · Electrical system · crash/fire/injury only · clear filters

Jul 1, 2025Transmission & drivetrainElectrical systemBrakesCrash

While driving at no more than 5 mph, looking for a parking space, the car suddenly accelerated dramatically. I vigorously applied pressure to the brake but the car continued to go forward, sideswiping a parked pickup truck and crashing through a metal fence and coming up against a rock wall. Fortunately, there were no pedestrians walking through the parking lot and no one was injured. I don’t know if the problem has been reproduced or confirmed by a dealer or independent service center. The vehicle has been inspected by an inspector hired by the manufacturer and also inspected by my auto insurance representative. There were no warning lamps, messages, or symptons of this sudden unintended acceleration prior to the failure.

NHTSA ODI 11670603

Working with the data? Download all 28 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Toyota RAV4 Prime verdict →