What 162 owners told NHTSA about the 2024 Toyota RAV4 Phev

On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radiator. It was not raining, the floor mat was not in the way, I did not have cruise control engaged. On 12/10/25 I took my car to Toyota dealership because I had a slow leak in one tire, which had to be replaced. At that time, the service department also updated parking assist software (could that be the problem?). In answer to above questions: * brakes and accelerator malfunctioned and it is available for inspection upon request. * no one was in the car I hit. I was not injured. * the problem has not been reproduced to my knowledge or confirmed. * the vehicle has been inspected by a third-party that Toyota engaged and also Erie Insurance. A police report is available. * there was no warning lamps, messages or other symptoms of the problem prior to the failure on 12/24/25.

NHTSA ODI 11719013

The contact owned a 2024 Toyota Rav4. The contact stated that while driving at slower speeds at a gas station, attempting to drive into the car wash, the vehicle independently accelerated and crashed into a fence and a nearby tree, where the vehicle came to a stop. No warning light was illuminated. In addition, the contact attempted to depress the brake pedals to stop the vehicle; however, the vehicle continued accelerating and lost control, resulting in the crash. The vehicle was towed and deemed a total loss by the insurance provider. The diagnosis was not available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,480.

NHTSA ODI 11711477

The contact owns a 2024 Toyota RAV4. The contact stated that while attempting to park and making a turn, the vehicle unexpectedly accelerated and collided with a 3 1/2 cement block wall. The contact sustained hand and chest bruises as a result of the incident; however, no medical attention was provided. The contact stated that the air bags did not deploy during the incident. A police report was not filed. The vehicle was towed to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and a designated engineer was assigned to inspect the vehicle. The approximate failure mileage was 13,600.

NHTSA ODI 11705365

The contact owns a 2024 Toyota Rav4. The contact stated that while driving at 5 MPH into a parking space, the vehicle experienced unintended acceleration three times and crashed into a guard pipe. No warning light was illuminated. The air bags failed to deploy. The front passenger's side seat belt was loose and failed to restrain the contact's husband in his seat. The contact stated that the front passenger's side seat belt failed to retract after the crash. The contact and her husband did not sustain any injuries, and no medical attention was received. A police report was filed. The vehicle was towed to the dealer, but had not yet been diagnosed or repaired. The dealer informed the contact that an engineer would inspect the Event Data Recorder (EDR) in three months. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.

NHTSA ODI 11697363

On July 27, 2025 I was pulling into a parking space at a local pharmacy. I had removed my foot from the accelerator pedal and it was resting on the brake pedal. My 2024 Hybrid Rav 4 lurched suddenly and then accelerated at a fast rate of speed. It was as if the vehicle was possessed. Although I braked, I was not able to stop the vehicle before damage was done to the front end. I have reported this incident to Toyota and they sent someone to download the analytics from the black box. I have a copy of that report. I believe Toyota is responsible for the repair of this vehicle which had less than 5.000 miles on it at the time of the incident. My vehicle had been serviced at a Toyota dealership on 7/23 for it's 5,000 mile service. I am now scared of my own vehicle and fear this will happen again.

NHTSA ODI 11681323

Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by fire Dept requiring jaws of life and removing windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled

NHTSA ODI 11627159

Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by Fire Dept requiring jaws of life and removal of windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled

NHTSA ODI 11624321

The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while driving into a parking speed at a low rate of speed, the contact pressed the brake pedal to stop but the vehicle suddenly experienced unintended acceleration. The contact indicated that the vehicle accelerated forward and crashed into the parked vehicle ahead. During the incident no injuries were reported and a police report was taken at the scene. The vehicle was later driven to the local dealer. The cause of the failure was not determined and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500.

NHTSA ODI 11616626