What 83 owners told NHTSA about the 2024 Subaru Outback Wilderness

Adaptive cruise control slows way down for a sound wall on a curve.

NHTSA ODI 11573693

The front collision warning does not work in this car. When coming within 5 feet of the car in front of my vehicle at higher rates of speed my car offered no warning indication nor did it brake. Pre collision braking is turned on. Lane departure all functions is turned on. Driver monitoring system is turned on. I took car in to have it evaluated and colonial Subaru in Feasterville told me all systems were fully functional.

NHTSA ODI 11573279

Windshield cracked 40 days after purchase with no apparent stone strike, collision or pressure. ~4 inch crack noticed from the top middle section where eyesight camera is mounted.

NHTSA ODI 11571560

The contact owns a 2024 Subaru Outback. The contact stated that while driving at approximately 15 mph, the vehicle suddenly and unintendedly accelerated and continued to accelerate. There were no warning lights illuminated. The brake pedal was depressed, but the vehicle failed to stop, crashed into a building, and a brochure bracket stand, and hit a pedestrian who was transported by ambulance with unknown injuries' to the hospital. A police report was filed. There was no reported fire or air bag deployment. The vehicle was taken to the local dealer, who informed her that the failure was due to user error. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000. The VIN was not available.

NHTSA ODI 11569446

The contact owned a 2024 Subaru Outback. The contact stated that while driving from a complete stop, the vehicle was involved in a head-on collision. The contact stated that the air bags failed to deploy. The contact stated that the air bag warning light was illuminated after the crash. The contact sustained a concussion and the driver of the other vehicle sustained a knee injury. The contact received medical attention via the hospital an hour after the incident. A police report was filed. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was deemed a total loss. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,000.

NHTSA ODI 11566351

On 1/12/24, I was backing up my vehicle in the driveway, the vehicle suddenly stopped, thinking I was going to backup into the gate. I was surprised because I didn't think I was that close. I slightly tapped the gas pedal to move slowly forward when the car suddenly accelerated and lunged forward. I couldn't stop the car, by braking, for 56 feet. I was able to avoid hitting another car, parked on the street, by driving into the large bushes along the sidewalk of my home. The only damage that occurred was the destruction of some bushes and the damage to the vehicle is to be determined. No injuries. The Subaru dealership had Eyesight adjustments on 1/08/24.

NHTSA ODI 11565222

Subaru case # 231102-1901318 - recorded phone call for full discussion between me & Subaru to address this safety issue due to engineering Tried to help Subaru; was told: : "Engineering is not a consumer facing department." Driver side mirror does not adjust enough outboard to prevent blind spot from being larger than an approaching 4 door long bed pick up in lane to the left of 2024 Subaru Outback Wilderness. Photo #1: with driver side mirror fully adjusted outboard, body of vehicle fills >1/3, <1/2 of mirror area. Should be just a hint of vehicle side. (I'm under 6' tall but drive with seat fairly back & seat back fairly forward. Photo #2 & #3: measured mirror deflection inside housing showing maximum driver side LESS than passenger side (When, given left side driver position, should be same or other way around. Have only good things to say about dealer. Purchased a handful of Subaru's there with positive results. Have only good things to say about Subaru customer service for ~ 25 previous years - until now. They refused to escalate my attempt to help them fix this obvious safety issue. An argument can be made that the blind spot monitor flashes. To which I respond: If you have a dog, do you stop locking your doors? If you have credit monitoring, can you click on all your suspect emails and leave your checkbook & credit cards out? Dealer service manager examined mirror: 1) mirror is same as on other similar models. 2) internal elements might be adjustable to improve ... but 3) Says Subaru engineering refused to authorize any internal mirror adjustment by dealer service department.

NHTSA ODI 11555255

while backing into a parking spot between 2 cars in a parking lot the reverse auto braking engaged. when going into forward the car accelerated and crashed into cement wall about 10-15 feet ahead. Just occurred so no other info available.

NHTSA ODI 11536023