The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at 35 MPH, the contact's vehicle crashed into another vehicle while having the right of way. The contact stated that the other vehicle was making a left turn when the crash occurred. The contact's vehicle T-Boned the other vehicle. The contact stated that the air bags did not deploy, and the front driver's side seat belt did not tighten as intended. In addition, the contact stated that none of the vehicle safety features were activated such as calling 911. The vehicle sustained damage to the front driver's side and the hood of the vehicle. The vehicle was towed to a local tow yard. A Police report was filed. The contact was transported to the local medical center. The contact sustained bruising and pain to the chest and stomach area from the seat belt, and neck pain. The manufacturer was not made aware of the failure. The failure mileage was 26,656.
NHTSA ODI 11726977