Home · 2024 Mercedes-benz Eqs SUV · Complaints
What 9 owners told NHTSA about the 2024 Mercedes-benz Eqs SUV
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 9 complaints match · Body & structure · clear filters
Mar 15, 2026Body & structure1 injury
Trunk opening and closing without warning. First incident occurred when sunroof was open and wouldn't close. Trunk would randomly open even when the car was parked and locked. Trunk opened when car was off and parked and pinned my 5 year old son between the trunk and our garage door. Trunk closed without warning and almost decapitated my husband and son Additionally, the door handles on the exterior of the car are constantly closing on our hands, pinching fingers and hands.
NHTSA ODI 11724493
Jun 23, 2025Body & structure
Sunroof glass spontaneously shattered while driving. No rocks or other vehicles were around
NHTSA ODI 11668659
Feb 20, 2025Body & structure2 injuries
Panoramic Sunroof imploded and sent shattered glass shards in to the car while driving at normal speed.
NHTSA ODI 11643997
Working with the data? Download all 9 complaints as CSV · fetched from NHTSA July 19, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2024 Mercedes-benz Eqs SUV verdict →