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What 7 owners told NHTSA about the 2024 Mercedes-benz E-class Wagon

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (7)Electrical system (3)Lights (2)Speed control (2)Driver assistance (1)Latches & locks (1)Seats (1)Steering (1)Suspension (1)

1 of 7 complaints match · Latches & locks · clear filters

Feb 12, 2025Electrical systemLatches & locks

The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver’s side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure. The dealer performed a software update for the door latch failure. The instrument panel and infotainment center failure were not addressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,600.

NHTSA ODI 11642218

Working with the data? Download all 7 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Mercedes-benz E-class Wagon verdict →