What 641 owners told NHTSA about the 2024 Jeep Wrangler 4-door 392

Smell of burning fluid is actually power steering fluid that recall is supposed to fix......in the mean time I have no vehicle and dealer is not helping ....all they are saying is that they have no part to fix problem.....there is a brand new known recall.....how to handle????

NHTSA ODI 11749006

Oct 21, 2025 •Vehicle became inoperable in the middle of a busy road following an over-the-air update. •Vehicle immediately came to a abrupt stop aggressively propelling both driver and [XXX] occupant. Tension, neck strain, and severe stress response. •This created a serious safety risk to occupants and surrounding traffic. Nearly causing multiple accidents @ 185th and Bronson road in Beaverton oregon. •Vehicle identified with three major safety recalls. All issues unresolved as of 2/12/2026. Unable to operate vehicle as intended due to recalls. Mid-January 2026 •Dealership informed you the vehicle failed recall testing. Meaning battery was and had been a significant fire risk. •You were told the vehicle would likely be unavailable for months, with no estimated completion date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11717571

I have a 2024 Jeep Wrangler Rubicon 4xe that was caught on fire at 2am 2/10/26 when parked in my garage. Jeep issed 68C recall for its defective EV battery, and I had finished the recall on 1/20/26 in Fremont CDJR in CA, but it was still caught on fire. I have every thing saved, Ring footage and invoices from the dealer about recall. Just want to report that the remedy from Jeep does not help at all.

NHTSA ODI 11717620

Catastrophic Loss of Motive Power and Power Steering at Road Speed Following Recall 68C Update. Description: On February 6, 2026, my 2024 Jeep Wrangler 4xe (Mileage: 24,947) suffered a catastrophic safety failure while in motion on a public roadway. This occurred about 25 hours after the vehicle was "cleared" by a dealership for Recall 68C (NHTSA Recall 25V-741). While driving at approximately 25/30 MPH in Electric Mode, the vehicle suddenly displayed a "Service Transmission" warning and a red high-voltage "Service Hybrid Electric Vehicle System" error. The vehicle immediately lost all motive power and entered a "Limp Mode" (Turtle icon) that restricted speed to under 5 MPH. Simultaneously, the vehicle lost power steering and displayed errors for "Service Shifter," "Auto Emergency Braking (AEB) Unavailable," and "Adaptive Cruise Control (ACC) Unavailable." I was forced to drift the unpowered vehicle across lanes of traffic into a shoulder without power steering where another vehicle almost hit me. The vehicle revved excessively but would not provide propulsion. After a hard restart, I was able to move the vehicle at 20 MPH to a safe location, where it was subsequently towed to the dealership. This failure occurred after the manufacturer assured me the vehicle was safe following the Recall 68C software update. This is a life-threatening defect that caused a total loss of control on a live roadway. I am requesting a formal investigation into the effectiveness of the 68C software remedy. I have video and photos of the dashboard

NHTSA ODI 11716350

The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanation warning light, as well as others not specified, would illuminate intermittently. The vehicle was taken to the dealer several times; however, the dealer was not able to diagnose the failure. The dealer updated the vehicle's software but was unable to provide a remedy for the failures. The dealer informed the contact of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 25 MPH, after accelerating from being idle at a stop light, the vehicle suddenly jerked and stopped. The contact pressed the accelerator pedal, and when doing so, the vehicle accelerated at a high speed, immediately causing the contact to lose control of the vehicle. The vehicle ended up crashing into a fire hydrant, causing it to stop. The air bags did not deploy. The contact received injuries to their shoulders, lower back, neck, and left knee. Medical attention was needed. A police report had been filed. The vehicle was towed from the incident. The contact stated that while the police were there, the officer noticed the engine revving as if the accelerator pedal was being pressed; however, the pedal was not pressed at the time. The manufacturer was made aware of the issue, and a case was opened. The contact had not heard from the failure. The contact had not experienced a failure mileage was unknown.

NHTSA ODI 11713837

[XXX] was renting a 2024 Jeep Wrangler E with VIN # [XXX] and was charging the vehicle with the factory Jeep adapter provided. While disconnecting, Ms. [XXX] was shocked at the connection point from the extension cord to the adapter. Ms. [XXX] was wearing shoes and the area was dry. The extension cord used had no defects. Upon investigation, the wall outlet was extremely hot to the touch and the cord was also hot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11698891