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What 3 owners told NHTSA about the 2024 Hyundai Tucson Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3)Crash / fire / injury (1)Airbags (1)Speed control (1)Transmission & drivetrain (1)Visibility & wipers (1)

Newest first · 3 complaints

May 8, 2026AirbagsCrash1 injury

The contact owns a 2024 Hyundai Tucson. The contact stated while driving at 65 MPH, the brake pedal was depressed, however the vehicle failed to stop as intended. In addition, the contact's vehicle rearended the vehicle that was in front of the contact's vehicle. The front sensor was damaged from the first impact which caused the computer to crash. The vehicle rearended the vehicle again. The contact stated that the vehicle independently activated self mode driving. The contact noticed an abnormal sound coming from the vehicle. In addition, the contact noticed white smoke coming from underneath the hood and the engine seized. The air bags did not deploy. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss. The contact was transported to the local medical center. The additional three occupants of the vehicle did not sustain any injuries. The contact sustained injuries to the neck, whiplash, and pain in the left shoulder and back. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11736587

Jul 30, 2025Visibility & wipers

The middle panel of the panorama roof exploded spontaneously while I was driving at 50 mph on the highway. The car shook with the explosion. I pulled over to find a gaping hole in my roof and glass shards resting on the shade. This caused the shade to hammock down towards the driver and passenger seats making it unsafe to drive.

NHTSA ODI 11677158

May 20, 2024Transmission & drivetrainSpeed control

The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was at a stop light while depressing the accelerator pedal, the vehicle hesitated to accelerate. The failure occurred on several occasions and the vehicle was taken to the local dealer. The dealer was unable to duplicate the failure and the vehicle was not repaired. After retrieving the vehicle, the failure persisted. The manufacturer was informed of the failure. The failure mileage was 331.

NHTSA ODI 11589606

Working with the data? Download all 3 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Hyundai Tucson Phev verdict →