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What 131 owners told NHTSA about the 2024 Hyundai Santa Fe Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (131)Crash / fire / injury (12)Transmission & drivetrain (37)Electrical system (24)Driver assistance (14)Brakes (12)Engine (10)Seat belts (8)Seats (8)Speed control (7)Visibility & wipers (7)Tires (6)

7 of 131 complaints match · Speed control · clear filters

May 29, 2026Transmission & drivetrainSpeed controlSeats

The contact owns a 2024 Hyundai Santa Fe. The contact stated that the anchor in the third row detached. The vehicle rolled while in the drive position. The vehicle failed to accelerate. While reversing, the vehicle jerked. No warning lights The vehicle was taken to the local dealer on five occasions and was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000. The VIN was not available.

NHTSA ODI 11740884

Apr 28, 2026Body & structureSpeed controlWheels

Hi vibration after 55mph, tire balancing and wheel alignment doesn't help

NHTSA ODI 11734398

Mar 1, 2026Speed control

What component or system failed or malfunctioned, and is it available for inspection upon request? Unsure, but likely transmission. I no longer own the vehicle, it is at Tom Ahl Hyundai in Lima, Ohio. How was your safety or the safety of others put at risk? When the vehicle was put in reverse, without pressing the gas the car would rapidly accelerate and jerk as if it was going to stall. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer was working on a fix but unable to figure out the issue, so I returned the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning lights.

NHTSA ODI 11721258

Oct 27, 2025Speed control

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while driving behind a trailer at 61 MPH with the cruise control activated, the indicator was activated to switch to the left lane, and the vehicle independently accelerated to the set speed of 68 MPH. The contact immediately depressed the brake pedal to slow down. There was no warning light illuminated. The failure had occurred several times and now occurred whenever the cruise control was activated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure; however, the contact was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 26,434.

NHTSA ODI 11695768

Jun 3, 2025Transmission & drivetrainSpeed controlEngine

this truck has repeatedly gone in for service over 6 times for multiple issues. The worst issue which they cannot fix is the vehicle going into limp mode while driving . Loosing all acceleration then racing on its own . This is a very dangerous problem when on the highway.hyundai service keeps telling me that the diagnostic is not showing a problem. This can be caused due to many things including transmission electrical or computer problems. I have reported to the office of consumer affairs and they claim hyundai dealership in myrtle beach has not responded to them. meanwhile i am driving in a very scary situation not knowing when this will occur. This happens at random times with no warning. This has happened at least 10 times in the last few months.

NHTSA ODI 11664524

Nov 16, 2024Speed controlDriver assistance

THE CRUISE CONTROL USES A CAMERA , THE IS SUPPOSED TO WATCH YOUR EYES , TO MAKE SURE YOU ARE WATCHING THE ROAD . UNFORTUNATELY , IF YOU ARE WEARING GLASSES ( WHICH I MUST WHEN I AM DRIVING ) THE LIGHT REFLECTING OFF THEM MAKES THE UNIT THINK I AM NOT WATCHING THE ROAD . FOR BACKROUND, I WAS A HIGHWAY PATROL OFFIGER FOR 30 YEARS . I AM VERY ATTENTIVE TO THE ROAD AHEAD OF ME . IT SEEMS HYUNDAI KNOWS OF THIS PROBLEM , WHICH SUDDENLY DISENGAGES THE CRUISE CONTROL , CAUSING RAPID DECELERATION OF THE VEHICLE . AT HIGHWAY SPEED , THIS IS VERY DANGEROUS . IT HAS BEEN NOTED ON MANY FORUMS , AND MY DEALER KNOWS ABOUT THE PROBLEM , BUT THERE IS NO WAY TO DISCONNECT THE CAMERA FROM THE SYSTEM . THIS IS REALLY AN ACCIDENT WAITING TO HAPPEN .

NHTSA ODI 11625702

Jul 2, 2024Electrical systemSpeed control

While I was driving, my new 2024 Hyundai Santa Fe suddenly experienced issues with the digital dashboard panel and a loss of speed. The dashboard went haywire, and my speed dropped from 60 mph to approximately 25 mph on the highway. The vehicle also struggled to accelerate from a standstill. After shutting off the vehicle and waiting a few minutes, the dashboard appeared to reset, and everything returned to normal. I immediately returned the vehicle to the dealer, but they could not find any issues as no codes were displayed. The abrupt decrease in speed while driving is a significant concern, as it could have resulted in a rear-end collision on the highway.

NHTSA ODI 11598423

Working with the data? Download all 131 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Hyundai Santa Fe Hybrid Hev verdict →