My 2024 Hyundai Santa Fe (VIN: [XXX] ) is suffering from a severe, systemic vehicle-wide electrical network failure. The main digital instrument cluster screen has suffered four separate total blackouts (XXX), completely eliminating all driver visibility of the speedometer, odometer, safety malfunction telltales, and critical warning alerts while operating the vehicle at highway speeds. The vehicle has also experienced continuous battery collapses, recurring navigation freezes, and malfunctioning proximity key fobs/electronic door locks that fail to secure or unlock the vehicle.Most severely, on XXX, a defective, short-circuiting heated seat element experienced an uncontrolled thermal spike and caused physical thermal burn injuries to the right side of my body during an out-of-state trip. Photographic evidence of the physical body burns has been preserved. The authorized dealership was presented with this defect during an extended 38-day shop visit immediately following the incident but was completely unable to diagnose, or repair this severe electrical safety hazard. The vehicle remains unsafe to occupy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11740926