What 795 owners told NHTSA about the 2024 Honda Prologue EV

On Feb 7th, notice a Knocking/Clicking noise coming from right wheel when making slight right turn, but not often. Called my dealership and immediately they said they were aware of issue and said it is common in Prologues. But due to the prologue being a GM make and not Honda, they were told they needed to wait till GM comes up with a solution, as well as parts being backordered. A few weeks later, knocking noise got louder and happening more often. Concerned I asked them to take a look at vehicle. I brought it in on March 4th, tech took it for a drive and yes confirmed issue and told me we just needed to wait or callback in a few months. As of today, April 11th, noise is extremely loud & always happens when making right turns, and is continuous through the whole duration of turn. Now we are slowly hearing it on left turns and when reversing.

NHTSA ODI 11730572

axle is deteriorating and make a clicking, vibrating and loud noise when turning or driving

NHTSA ODI 11730383

The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.

NHTSA ODI 11725210

Axle noise from both sides while turning, noise is very loud as if it is going to break. Unsafe to drive.

NHTSA ODI 11723897

When turning left or right, the vehicle produces a distinct clicking sound from the front drivetrain or steering area. This issue was first noticed on January 22, 2025 and has continued to occur since that time. I have reported the problem to the dealership on multiple occasions; however, the concern is no longer being documented on my service receipts despite my attempts to have it addressed. The persistent clicking noise raises concern about a possible defect involving the axle, CV joint, steering components, or the electric drivetrain system. If a related component were to fail while the vehicle is in motion, it could result in loss of propulsion, steering impairment, or sudden mechanical failure during a turn, increasing the risk of a crash. The dealership has indicated that the manufacturer is aware of the issue but has not yet provided a repair remedy or guidance to the service center, leaving the vehicle operating with a potentially unresolved mechanical defect.

NHTSA ODI 11723314

Major amount of "Clicking/Clacking" when Turning . . . has progressively gotten worse over the past year until a few months ago when it "Became More Consistant" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM

NHTSA ODI 11720014

I am submitting this complaint regarding a recurring safety defect in my 2024 Honda Prologue (VIN: [XXX] ), serviced at AutoNation Honda Chandler in Chandler, Arizona. Most recent service reference: Invoice #XXX. The vehicle has experienced a repeated knocking noise coming from the right front wheel area, particularly when turning right or left at low speeds with the steering wheel fully turned. The dealership diagnosed the issue as a failure of the front wheel drive half shaft (outboard passenger axle) and replaced the component. This same part has now failed three times. Despite multiple repairs and part replacements, the problem continues to return. The front axle/half shaft is a critical drivetrain component, and failure of this part can affect steering control and vehicle stability, especially during turning. Between all service visits, my vehicle has been at the dealership for nearly one month in total. Most recently, my third appointment was canceled, and I was informed that there is currently no solution available for this issue. I am extremely concerned about the safety of operating this vehicle due to the repeated failure of the same drivetrain component and the lack of a permanent repair. This ongoing situation has caused significant stress and raises serious safety concerns. I am requesting that this matter be investigated, as it appears to be a recurring defect affecting a critical vehicle component. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11717226

Very loud noises coming from the front wheels, as if something is broken. I've already taken it to the dealership, but they haven't fixed anything. They just say it's normal. I'm afraid of causing a serious accident because I think it's a problem with the front suspension or steering.

NHTSA ODI 11714773

When driving, frequent knocking sounds can be heard coming from the engine when at a stop to turn, and accelerate. The electrical system was faulty with the engine electrical system indicating problems- the heater shut off, so we had no heat during a 90-minute road trip. Tire pressure monitor indicates low tirepressure and seems unresponsive. I brought it in for service. The electrical system was fixed, but the tire pressure remained low, was noit addressed and return to me with all tires at 32psi. Maintenance person commented, " Sir, all I do is return the vehicle to you"... Please advise. Thank you 4900

NHTSA ODI 11714669

It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of ​​the tires, and it sounds like something could break. The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manufacturing defect or something that can be fixed. I've already taken it to the dealership twice to report this problem, and they tell me it's normal, that the car is supposed to make that noise, but I don't think it's normal. I need an answer to my problem before I can talk to my lawyer because I don't think this is normal. It's a new truck; I don't think this is normal.

NHTSA ODI 11713192

CV joints making a clicking noise when turning. Right Honda in Scottsdale AZ diagnosed it Nov 2025. As of Jan 2026, there are still no parts to repair after calling the dealership to get an update.

NHTSA ODI 11710582

The vehicle began popping when turning left near the axel. Once brought up to Honda we were made aware that they know about the issue but my vehicle didn’t fall as necessary to fix…..yet and they are hoping for a recall in order to address my issue. Till then I’m supposed to drive around with a potentially broken axel with my children.

NHTSA ODI 11709791

CV Axles making clocking noise when turning left and right. Also, when driving above 60 MPH wheel vibrate and anf whole right side shaking. While dealership claiming it is not a safety concern, I am confident this vehicle should not drive on high way with this issue.

NHTSA ODI 11709257

The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, there was a clicking sound coming from the front driver’s and passenger’s side wheels. A dealer was contacted. The vehicle was taken to a dealer and the vehicle was inspected, and the contact stated that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,800.

NHTSA ODI 11700124

Front axels of vehicle make clicking noises when turning left or right that are getting progressively worse as time goes on. The noise is getting louder and it's concerning.

NHTSA ODI 11680346

I purchased brand new honda prologue almost spent 60k and from the day i bought the car starting the next week it start making slow sounds from front tire or suspension and slowly slowly it going more and more i went for my 1 service complain about that to the service advisor he finish the service and come back to me and give me the answer that this is manufacture default honda is having we cannot do nothing in this case indeed not having no help i leave from there the sounds getting more and more i am getting too scared to drive this vehicle on highway on 70mph because i feel the tire will break i went again for 2 service recently with more noice and they gave me the same answer that honda have manufacturing default i mean spending 60k with this kind of response is crazy i cannot believe i am soo disappointed and upset to have this car i am soo scared i need help please help me asap

NHTSA ODI 11678453

Multiple warnings: AWD temporarily unavailable, service stabilitrak, reduced acceleration drive with care. Not braking completely when speeding

NHTSA ODI 11676421

Well i bought this Brand New car from HONDA PLANET in NJ UNION 2024 August have been have this issues with axles making clicking noises also when Stopping Suddenly in Reverse this is not normal have been taken to the dealership since i bought this car and its getting crazy for me for my comfort because i bought this car for my comfort use not to be feeling uncomfortable and not safe driving this car

NHTSA ODI 11670325

Car makes loud clicking noise while making turns. Steering doesn’t come back after making steep turns. Car dealership says they have no remedy to repair the problem.

NHTSA ODI 11668373

When I, Turn, The Wells Makes, a loud noise the other day appear in the dash brake pedal unavailable and also the air conditioning turns on and off by self

NHTSA ODI 11667125

Feont axle makes clicking noise when turned left. Honda tried to replace axle but sound did not go away. Honda said they dont know and its under investigation

NHTSA ODI 11656468

I have two problems: 1. When I steer full left or right and move forward, I have clicking noise coming from the front. 2. Usually when I push break, my car gets into emergency brake .I guess the sensors are too sensitive and it gets into emergency break and stop the car without no reason.

NHTSA ODI 11650180

CV joints click when turning. Both right and left. Happens from a standing start.

NHTSA ODI 11647356

Vehicle makes clicking noise went to dealer many times no answer till they decide to change front right axe noise went down 70% but the noise is coming back up 2 weeks after repair. Is a new car. My spouse bought another same brand and model is is starting to do the same. Noise is louder and louder. When turning any direction, worse when turning and applying brakes.

NHTSA ODI 11644712

At 667 mi. car started making a clicking noise when turning left from a complete stop.

NHTSA ODI 11644915