What 147 owners told NHTSA about the 2024 GMC Yukon Denali Xl 1500

The SUV has 46,000 miles on it. Recently, the check engine light illuminated, prompting me to take it to the dealership for servicing. The diagnostic codes retrieved were U0285 and U1345. I was informed that the aero shutter required replacement. There was no physical damage; it merely ceased functioning. The dealership confirmed the active check engine light and conducted a diagnosis. While my safety was not immediately compromised, I felt extremely frustrated upon learning that GM would not cover the repair under warranty, despite this being a recognized issue that GM has yet to address. This situation is simply unacceptable and warrants further investigation and resolution.

NHTSA ODI 11719059

****This complaint is an addendum to ODI Complaint #11715415 **** This report updates the prior complaint to reflect complete engine seizure and pending engine replacement following post-repair loss of propulsion. I respectfully request that NHTSA include my vehicle’s failure in its ongoing evaluations related to L87 engine failures, including Recall 25V-274, Engineering Analysis EA25007, and Recall Query RQ26001. My 2024 GMC Yukon XL Denali experienced progressive internal engine failure beginning at approximately 61, 975 miles. First attempt: The vehicle required camshaft and lifter replacement due to internal mechanical damage. Immediately after 4.5 week repair, the vehicle suffered sudden loss of motive power at highway speed.  The engine shut down without warning at 75 mph with children in the car. (Car was in owners possession for no more than 15 hours, and was driven 25 miles on the highway when it switched to neutral and shut down). Second attempt: The vehicle was towed back to the dealership. Additional electrical repairs were then attempted. (Fuse box) It shut down again during dealer testing. Third attempt: Subsequent internal inspection revealed cylinders 5 and 6 seized, requiring full engine replacement. This represents: • Repeated loss of motive power • Escalation from top-end failure to catastrophic lower-end seizure • Failure occurring immediately after dealer-performed repair(s) • A 2024 model-year vehicle with relatively low mileage Given NHTSA’s ongoing investigations into post-remedy failures (RQ26001) and out-of-scope bearing failures (EA25007), I request that this incident be evaluated as part of the broader defect pattern analysis.

NHTSA ODI 11717695

About 4 weeks ago my vehicle began shaking uncontrollably while driving. The check engine light illuminated and multiple warnings appeared including emissions system, variable valve timing system, engine and transmission failures shown on the GMC app. I contacted the selling dealership and was given an appointment 4 days later. Later that day I drove less than 5 miles to pick up my children from school. During that drive the vehicle filled with a strong gasoline odor and exhaust fumes were overwhelming. I feared the vehicle could catch fire. I contacted the dealership again, stated the vehicle was unsafe, dropped it off at approximately 8:00 PM and was required to obtain my own rental vehicle. After one week I was told the engine required a camshaft and lifter replacement. Inspected & approved by extended warranty, parts were ordered and installed. I retrieved the vehicle on 23 days after the initial failure. The following morning (24th day) while driving approximately 75 mph on a major interstate with my children the vehicle suddenly shifted into neutral and would not re-engage. I was unable to shift into any gear and coasted to a narrow shoulder inches from traffic and guardrail.The dashboard stated the vehicle could not shift into gear and instructed me to push the start button. The engine would not restart. We were stranded approximately two hours in 10-degree weather on a major interstate with heavy semi-truck traffic. Roadside assistance was required. 3 days later the dealership stated the failure was a fuse block. After replacement the vehicle was test driven and stated to be operating normally. A second dealership employee test drove the vehicle, it died again and had to be towed back to the dealership. The battery was replaced after draining while disabled. Repeated mechanical and electrical failures resulted in complete loss of power at highway speeds and placed my children and me in immediate danger. I no longer believe this vehicle is safe to operate.

NHTSA ODI 11715415

I have a 2024 GMC Denali that had an engine service appointment in September 2025 for the engine recall where they did an oil change & put in performance grade oil & scoped my engine. Rochester Serra GMC said they sent all the engine pictures to GM and my engine was okay according to them. After that appointment in November my engine light went on and my Denali was leaking oil in my driveway. We took the truck back to Serra GMC Rochester and they replaced the oil filter that they said was defective & an oil change was done after my husband requested that just filling up the oil was not okay. They also told us the engine light didn’t show up on their computer system and it must have cleared out, so nothing was done for that. Today 1/25/26 now about a month later my engine light is back on and has remained on with multiple starts. This is not acceptable and needs to be investigated and I want this escalated. I do not feel comfortable driving my truck with this engine light on with a known engine propulsion recall that has no actual cure. The oil replacement and cap change has done nothing and engine light remains on. I just don’t want to hear the same thing that the computer must have cleared the error code. My engine light is on for a reason and I’m asking for a thorough diagnostic test to be done by a certified technician and a get a valid explanation of why my engine light keeps going on & not just changing my oil or waiting for something catastrophic to happen to me or my family. GM is putting me and my family at risk by saying that my truck’s engine is fine when clearly the engine light keeps repeatedly going on for 3 months in a row now since November 17, 2025.

NHTSA ODI 11713228

My vehicle failed the Picotest that GM is conducting on the engine. It is currently sitting at Romain GMC in Evansville Indiana. I am not sure if I was at risk but the dealership says it's unsafe to drive so my assumption is that my safety was at risk. The dealership states that it will take 3 months before a new engine is installed. There were no symptoms leading up to this recall inspection.

NHTSA ODI 11712332

The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at 70 MPH on the highway and attempting to accelerate around a possible drunk driver traveling on the roadway, the vehicle failed to respond as needed. The driver was able to pull over safely. There were no warning lights illuminated. The contact called 911 and called for Roadside Assistance, and the vehicle was towed to a local dealer, where it was diagnosed with an engine failure. The vehicle was not repaired. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 32,000.

NHTSA ODI 11712025

Driving down the inter state lost power and RPM raised, oil light came on and said to shut off. We checked the oil it was fine. Got back on the road then a knocking started and the vehicle shut off. I tried to start again and it wouldn’tand hour or so later it started and was knocking bad, I turned it back off. called tow truck driver to have it towed to the dealership.

NHTSA ODI 11711801

I was driving on interstate and thank God I got off the exit and vehicle suddenly cut off. An indicator came on stating to push start to restart vehicle while the vehicle shifted to Neutral on its own. Then a Low oil pressure sign came up on dashboard. I tried push start again and nothing happened. Lucky by this time I was just off the exit so I was able to come to a stop and shift to Park. I tried push start again and the dashboard just went dark and started making a clicking noise. After some time around 1 min I tried again and it did crank up and I was able to try and get as close the the edge as possible but still in a two lane road on the bridge of an off ramp. I say thank God because 30 seconds sooner I was going around 60mph with my 4 month old in the backseat. Lucky I got to the exit when this happened. From the research I have done apparently this happens a lot to this model I have 2024 GMC Yukon Denali XL. I had a recall for this issues supposedly fixed back in October 2025. Things could of been much worse. Also this all happen coming from just having an oil change done at the dealer. Literally leaving the dealership going home. The dealership loaned me a vehicle they say for 3 days for free after that I may have to pay because it may not be covered by GM which is ridiculous. The vehicle is at the dealer and I will be waiting to hear there analysis.

NHTSA ODI 11709520

I bought my truck on 10/29/25 on 12/04/25 haven’t even maid my first payment on the truck yet and my wife was on her way to work at 4 am when the engine shut off on its own and went in to neutral. She tried starting the truck again and it wouldn’t so she had to leave the truck abandoned in the middle of the road and walk to work in the cold and dark. We ended up getting the truck towed home a few hours later when there was a tow truck available. I work out of town so on 12/07/24 when I got back in town I started the truck up and everything seemed normal so I took it for a spin and right as I was getting on the highway it lost propulsion, engine shut off, and truck shifted on its own to neutral. I was almost rear ended by the truck behind me luckily I was able to get the truck out of the way in time. I had to sit and wait for 3 hours until a tow truck was able to tow the truck. This was on a Sunday so I could not get it dropped off at the dealership due to them being closed until the next day! Finally I got it towed to the dealer (all tow’s paid out of pocket as well)… 3 days later the dealer calls me back to let me know I’m getting a new engine not sure how long it will take, but they will get me a rental mean while and that’s all.

NHTSA ODI 11707304

Vehicle was operating on the interstate with cruise control activated. Time was approximately 9:15pm. Weather was fair with temperatures in the lower 60's. Speed was approximately 73mph. Without any audible or warning light notifications the engine stalled and all exterior lighting, power assisted braking and steering was lost. The emergency flashers were immediately activated to warn vehicles in nearby proximity of our emergency status. I tried to restart the engine(the transmission was showing to be in N)with no success. During the attempt to restart, the exterior lighting was restored. With the path of travel now visible, I was able to slow the vehicle to a safe speed and exit from the roadway onto the shoulder. Upon stopping, the vehicle was placed into P and OnStar was notified of the event. We remained in the vehicle until one of our friends was able to take us home. Onstar contacted AAA to remove the vehicle to the nearest GM dealership.

NHTSA ODI 11701672

Start transmission was replaced by dealer at 75 miles. 2nd transmission was replaced at 175 miles transmission was humming and slipped at around 30 to35 mph this was around April of 2024 August 1 2025 while driving at 45 dash board lit up went flashing and suv slowed dramatically down to 30 mph Got to dealership and they kept the vehicle for about a week and returned it with it being supposedly fixed. About mid October while driving at 60 mph it shut down again almost causing a wreck went to 30 miles per hour again. Hurt my wife’s neck when it reduced speed so quickly. Took back to dealership and I told them this car is dangerous this was with about 20 k miles Been in shop was told it is scanning with 22 repair codes we have not had the car for 5 weeks and are trying to work with gm and dealer to get us out of it. But as of this report no progress. On interstate in city traffic this car will hurt or kill many people. I’m refusing to let my family or myself drive it. There is no warning when it will flash lights in dash and reduce speed. Also the front crash sensors went out and are currently not working we have all service records and paperwork that has been done including maintenance records We were given vehicle back with no warnings. I went to Nita’s and ran vin and it still shows issues. We are still making payments but driving a loaner car. The car is dangerous. I advised the dealer the first time it happened. I didn’t want it back. My wife went and got it and it sis it the second time and now she agrees it is dangerous contacted GM and they want to fix it but dealer implies they can’t ?..

NHTSA ODI 11700720

Oil consumption, vehicle is using 1 quart minimum every 2000 miles, has been through 3 service cycles in 17303 miles due to this issue. Has had recall test done by Morehart GMC in Durango, CO as well as oil consumption test completed by same dealership. The first time this occurred the vehicle was taken to Hi Country GMC in Farmington, New Mexico, USA, where the service manager blamed the issue on driving.

NHTSA ODI 11699475

The contact owns a 2024 GMC Yukon. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor entering the vehicle from the engine compartment. There was no warning light illuminated. Upon inspection, the contact observed that the vehicle was burning oil. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact expressed concerns that the issue might be related to carbon monoxide entering the engine compartment and cabin, which could pose a serious safety hazard. The manufacturer was made aware of the failure. The approximate failure mileage was 28,750.

NHTSA ODI 11697596

Misfiring, blue smoke and black smoke coming out the tail fight engine problem 6.2 L87 engine

NHTSA ODI 11696431

On 15 Aug 2025, I was driving this vehicle on Rte 151 in raccoon township with my 2 children when the vehicle suddenly and unexpectedly experienced a “loss of propulsion” with a corresponding uncommanded shift to “neutral”. Attempts to shift the car back into drive were met with a “parameters not safe” caution. I was fortunate enough that the vehicle behind me was able to slow and an accident was avoided. The thought that this could have happened with my family on the highway, during adverse conditions, or any other scenario is frightening to say the least. Other owners of affected models weren’t as fortunate.

NHTSA ODI 11692727

While driving on the interstate, I felt the engine "slip". Immediately afterwards, I heard a load knocking noise from under the hood, the check engine light came on, and the vehicle lost power. I was able to pull off the interstate. Called a towing company and got the vehicle towed to a GMC dealer. The dealership diagnosed the vehicle and noted a critical issue with the engine and transmission. Dealership recommends engine replacement. Vehicle is less than a year old with 15,400 miles on the odometer. This particular vehicle is not impacted by the GMC recall on their engine, however is has the same engine failure.

NHTSA ODI 11690723

Check Engine and transmission alerts appeared in the app; vehicle showed “Check 4x4” while driving, cleared next day •Engine not sounding normal •Paint peeling •Fading plastic trim •Front bumper misaligned •Rear bumper misaligned •Loose front door frames •Marker lights collecting bugs •Plastic becoming loose at the rear hatch •Plastic near auto steps: one side has gaps, the other side fits properly •PPF (paint protection film) peeling •Taillights movable by hand •Fog lights movable by hand •Rear spoiler, hatch glass, and surrounding trim loose/movable •Cargo protector loose on exterior trunk sill •Cracking turn signal stalk •Rust developing within the first year •Finger can fit into gaps at door frames •Exhaust tips showing burnt discoloration •Significant loss of vehicle value: ~$70,000 down from $100,000 at purchase

NHTSA ODI 11690048

It’s been 7 months of the recall and dealers are not sending repair notices/remedy how IS GM allows to take 7 months this is an untimely manner yall need to investigate further and issue buybacks I contacted GM saying the engine is making noise they they I HAVE TO PAY FOR VEHICLE INSPECTION…THAT IS ILLEGAL

NHTSA ODI 11690049

Windshield needs replacement – one side window installed incorrectly (huge gap) •Trim peeling (inside and outside) •Heavy rust in engine area •Sunroof seals need replacement •All window tints need replacement •Headlights not aligned – need new ones •Taillights not aligned – need new ones •Spoiler damaged – needs replacement •Dashboard feels loose – needs replacement •Door panel misaligned •Rubber gaskets/seals smushed •Seat covers smushed (from dealer) •Paint peeling (sunroof, edges near wheels) •Plastic components worn / damaged •Front bumper misaligned •Two front fenders need replacement •Tow hitch cover needs replacement •Cargo protector installed on exterior trunk sill •Check engine / transmission alert showed in app (vehicle displayed “check 4x4” while driving) •Bluetooth system not working Everything on this car is not aligned this is a huge safety hazard on everything electrical,engine,visibility they won’t take responsibility they said they don’t have no update on recall it’s 7 months and the NHSTA all won’t take responsibility I contacted them multiple times they just say contact GM for recall info 7 months

NHTSA ODI 11690084

I have had several time that going down the highway at around 70 MPH with the cruise control on. Know other cars or trucks around me, my car loses power, put on the brakes. If I press on the gas petal, the car will accelerate. Never a warning, scares the heck out of you. Fortunately when this happens I have never had a car or truck behind me. If there would be a car or truck behind me, this could cause a collision for sure. No warning lights comes on. I've told the GMC dealer twice about this. Twice I was told to make another service appointment to bring my Yukon back. I was told that no service tech was available to look at this at this time.

NHTSA ODI 11685822

I am the owner of a 2024 GMC Yukon Denali/AT4-T1, currently subject to GM Program #N252494000 for the L87 Engine Loss of Propulsion engine defect that can cause sudden engine failure, loss of power, and safety hazards. My vehicle has approximately 18,000 miles and is my primary mode of transportation. GM has informed me that I cannot request an immediate inspection and that they are randomly selecting affected vehicles for inspection without a clear timetable. This means I must continue driving a vehicle with a known safety defect that could fail at any moment — creating an unreasonable risk for myself, my passengers, and others on the road. My dealership has confirmed they cannot perform the inspection until GM activates my VIN in their system. No estimated timeframe has been provided. Given the severity of the defect and the potential for catastrophic failure without warning, I respectfully request that NHTSA investigate GM’s phased approach to inspections and determine whether this practice is consistent with the safety obligations under 49 U.S.C. Chapter 301 and related regulations. I also request guidance on how I can have my vehicle inspected immediately to mitigate risk. Thank you for your attention to this matter.

NHTSA ODI 11680980

I had just backed the truck out of a parking space (while turning) and shifted the transmission into 'Drive' with my foot pressing the brake pedal (not the gas pedal). When I took my foot off the brake pedal in order to transfer it to the gas pedal the vehicle suddenly accelerated forward without my foot ever pressing the gas pedal. The vehicle traveled forward about 20 feet before I was able to stop it by pressing the brake pedal. I am a retired General Motors Safety engineer and I know I was not pressing the gas (accelerator) pedal when this sudden acceleration event occurred. I believe this type of event occurred one other time while I was driving this vehicle. However, I am not as clear about the circumstances surrounding this previous event.

NHTSA ODI 11678050

NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX], 33,293 miles) GM Case [XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001, N252494002, N252494003 Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. GM acknowledges 12 potentially related alleged crashes and 12 alleged injuries in the U.S. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (106 days as of July 25, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no engine repairs performed per invoice RO# [XXX] (dated July 22, 2025, check-in April 10, 2025, 9:30 PM, ready July 22, 2025, 9:48 AM). The invoice shows only a multi-point inspection ($50.00, Customer Pay), next appointment ($50.00), and courtesy transportation (no charge). A condition report dated July 24, 2025, notes “4 issues” from a visual inspection, recommending a complete dealership check, indicating unresolved safety concerns. The dealership provided a lesser-value loaner, inadequate for a premium SUV. The vehicle was purchased on [XXX], for $87,821.64 (per Acceptance_Declination Sheet_[XXX}), entitling me to a safe vehicle under warranty. On July 23, 2025, at 3:30 PM EDT, Tom McGillis texted, “Hello, Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” No recall repairs mentioned. Maggie stated they were waiting for the “new car shine to dry,” confirmed no solution, and said engine replacement queries were “above her paygrade.” I instructed her I will not accept an unsafe vehicle. On July 24, 2025, at 8:45 AM EDT, Andrew Wilson confirmed no remedy, stated rear differential repairs are complete (not reflected in invoice), and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11676141

NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX] , 33,294 miles) GM Case #[XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001 (dealer inventory), N252494002 (engine replacement) Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (104 days as of July 23, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no repairs performed per invoice RO# [XXX} (July 22, 2025). The dealership provided a lesser-value loaner, inadequate for a premium SUV. On July 23, 2025, at 5:03 PM EDT, the dealership texted, “Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” Maggie stated they were waiting for the “new car shine to dry.” When asked if the engine was replaced, Maggie said it was “above her paygrade” and confirmed no solution exists, with no timeline for remedy availability. I instructed her I will not accept an unsafe vehicle and to relay this to the service manager. NHTSA.gov [XXX] ) confirms the recall is unrepaired, remedy not available. Communications with GM: July 15, 2025, 3:00 PM EDT: GM Customer Support Supervisor Rochelle confirmed no parts or resolution timeline. July 15, 2025, 3:30 PM EDT: SMS to Tom McGillis, service advisor, requesting update. No actionable GM response. July 23, 2025, 1:32 PM EDT: GM representative Cynthia stated GM had not heard from the dealership and escalated Case [XXX] to internal corporate resolution. No parts or timeline provided. Complaint: GM’s 104-day delay in providing a recall remedy (N252494000/N252494002), inadequate loaner, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11675731

While driving back home on the interstate the vehicle suddenly started making a loud clicking noise and came to a stop, luckily I was not hit. I was able to turn it back on drive it slowly with very little power to a safe spot.

NHTSA ODI 11673476