Jul 21, 2026Electrical systemBody & structure1 injury
The contact owns a 2024 GMC Yukon. The contact stated that there was a strong mildew odor coming from the vehicle while entering the vehicle, and there was moisture around the trunk near the wiring harness. The vehicle was taken to Modern Auto Company (6224 MO-100, Washington, MO 63090), but the cause of the failure was not found. O'Fallon Buick GMC (2150 Technology Dr, O'Fallon, MO 63368) diagnosed the vehicle with a failure of the wiring harness and stated that there was moisture entering the vehicle through the wiring harness. However, after the contact inquired about the odor inside the vehicle, the dealer refused to continue working with the contact. The manufacturer was notified of the failure, and a claim was filed, and an appointment was scheduled for service at Dave Sinclair Buick GMC (5655 S Lindbergh Blvd, St. Louis, MO 63123). The dealer informed the contact that the wiring harness appeared to have already been replaced. The dealer found no leaks inside the vehicle and informed the contact that the vehicle would be returned. The contact hired a mold expert to inspect the vehicle while the vehicle was at the dealer. The mold expert discovered several cases of toxic mold inside the vehicle and deemed the vehicle unsafe to drive. The contact stated that her daughter had severe respiratory issues and was transported in the vehicle. The daughter had several doctor’s visits, was put on several medications, and missed 40 days from school due to her illness. The contact associated the failure with her daughter's illness and stated that her daughter’s health improved once she was no longer transported in the vehicle. Since the failure, the contact had to pay out-of-pocket for a rental vehicle. A field investigator had been hired by the manufacturer to inspect the vehicle, and the contact was awaiting the results. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 27,000.
NHTSA ODI 11751904
Sep 27, 2025LightsBody & structureEngine
Check Engine and transmission alerts appeared in the app; vehicle showed “Check 4x4” while driving, cleared next day •Engine not sounding normal •Paint peeling •Fading plastic trim •Front bumper misaligned •Rear bumper misaligned •Loose front door frames •Marker lights collecting bugs •Plastic becoming loose at the rear hatch •Plastic near auto steps: one side has gaps, the other side fits properly •PPF (paint protection film) peeling •Taillights movable by hand •Fog lights movable by hand •Rear spoiler, hatch glass, and surrounding trim loose/movable •Cargo protector loose on exterior trunk sill •Cracking turn signal stalk •Rust developing within the first year •Finger can fit into gaps at door frames •Exhaust tips showing burnt discoloration •Significant loss of vehicle value: ~$70,000 down from $100,000 at purchase
NHTSA ODI 11690048
Sep 27, 2025Electrical systemBody & structureEngine
Windshield needs replacement – one side window installed incorrectly (huge gap) •Trim peeling (inside and outside) •Heavy rust in engine area •Sunroof seals need replacement •All window tints need replacement •Headlights not aligned – need new ones •Taillights not aligned – need new ones •Spoiler damaged – needs replacement •Dashboard feels loose – needs replacement •Door panel misaligned •Rubber gaskets/seals smushed •Seat covers smushed (from dealer) •Paint peeling (sunroof, edges near wheels) •Plastic components worn / damaged •Front bumper misaligned •Two front fenders need replacement •Tow hitch cover needs replacement •Cargo protector installed on exterior trunk sill •Check engine / transmission alert showed in app (vehicle displayed “check 4x4” while driving) •Bluetooth system not working Everything on this car is not aligned this is a huge safety hazard on everything electrical,engine,visibility they won’t take responsibility they said they don’t have no update on recall it’s 7 months and the NHSTA all won’t take responsibility I contacted them multiple times they just say contact GM for recall info 7 months
NHTSA ODI 11690084
Sep 8, 2025Body & structure
Rear doors opening while driving without notice. Child almost fell out of the car on main road. 2nd incident is less than 6 months. Same car
NHTSA ODI 11685804
Mar 10, 2025Body & structureEngine
The vehicle one week after purchasing has had a tapping noise coming from engine and a rattling noise as well that you hear from the inside of vehicle. I have taken vehicle to two separate GM dealers. The first being where vehicle was purchased and they did not log in visit and basically said nothing could be done until engine breaks. The second dealer was only able to duplicate the rattling noise but had no loaner for me and advise would contact GM for next steps since a complaint has been filed. As of today nothing has been done. The second dealership also confirmed orange peel on paint and nothing either.
NHTSA ODI 11647402