Phone wireless charging pad causes excessive heat and phone operation issues, including Bluetooth, wireless CarPlay disconnects.
NHTSA ODI 11614700
Home · 2024 Ford Mustang Mach-e Bev Bev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
27 of 42 complaints match · Electrical system · clear filters · page 2 of 2
Phone wireless charging pad causes excessive heat and phone operation issues, including Bluetooth, wireless CarPlay disconnects.
NHTSA ODI 11614700
Completely locked out of car without any access. No way of unlocking car. I tried via key fob, key pad, approach, mobile app. The locks are completely electronic, so no way to mechanically unlock. Had to call a tow truck to tow it to the dealership where I bought it just a couple weeks earlier. 2 days earlier, an OTA update was installed that was labeled as improving battery optimization. This seems to be what triggered the issue. Many owners of 2023 and 2024 Mustang Mach E's are experiencing the same issue.
NHTSA ODI 11603578
Working with the data? Download all 42 complaints as CSV · fetched from NHTSA July 19, 2026