What 67 owners told NHTSA about the 2024 Ford Maverick

When I turn left or right my steering-wheel, slowly at intersections, I hear a loud "click" sound inside my truck's cabin, so loud that I cannot realize where the sound comes out from. My steering performance is smooth, and I cannot feel anything wrong or any shaking, with the steering column. Just ONE loud click sound, every time when I turn slowly. This has been happening since October 2024. Thank you!

NHTSA ODI 11747684

Windshield cracked while parked in the sun.

NHTSA ODI 11745656

Windshield cracked while parking in the sun.

NHTSA ODI 11745659

The contact owns a 2024 Ford Maverick. The contact received the recall notification letter for NHTSA Campaign Number: 26V340000 (Suspension); however, the part to do the recall repair was not yet available. The contact had no other means of transportation. The local dealer was contacted and confirmed neither the recall remedy nor a loaner vehicle was available. The contact was referred to another dealer. The contact called Crossroads Ford of Sumter (950 N Main St, Sumter, SC 29150), who confirmed no loaner vehicle was available. The manufacturer was contacted but was unable to confirm whether the dealers had loaner vehicles available. The contact had not experienced a failure.

NHTSA ODI 11743702

I have a Maverick (24 AWD XLT) and this issue has occurred twice. It happened on my vehicle the first time as I was trying to turn left, up an incline, with oncoming traffic - loss of acceleration. There was simultaneously a service light and power train malfunction message that went to my ford app. The vehicle had 5k miles on it. I took it immediate to the dealer. After testing they said the connection at the accelerator was loose (pigtail) and replaced. I just had the same failure occur yesterday (~22k miles) on my way home from work, except I lost acceleration on an inclined on-ramp trying to merge onto the highway. I had just slowed on the ramp to let a semi pass, and am thankful I didn’t try to get ahead of it. It wouldn’t have ended well. Still, I could see traffic jamming behind me, and folks were struggling to get on the highway because of my significantly reduced speed. Losing control of acceleration at a point where it is critical is very dangerous. I’ve never experienced a vehicle failure that felt like it risked my life. For this to occur twice in key moments of acceleration, with less than 25k miles is unsettling. Online there are many similar reports, not sure how this isn’t a recall yet.

NHTSA ODI 11735251

This is a supplemental filing to my existing NHTSA complaint #11715308. I am requesting that the Office of Defects Investigation open a formal Preliminary Evaluation into the 2024 Ford Maverick Hybrid braking system. Since my original complaint, the following has occurred: Ford Motor Company denied my claim on April 2, 2026 through a three-sentence letter from a paralegal at Erskine Law PC in Michigan. The denial addressed none of the evidence submitted including repair orders, fault codes from Ford's own OASIS system, a recorded call proving warranty claim suppression, and a notarized sworn statement. The vehicle now has 107,982 miles. The ABS defect remains unrepaired after four attempts and over 50 days out of service. Active fault codes C052E and U0418 were confirmed in Ford's OASIS system when the vehicle was returned unrepaired on January 28, 2026. Ford has already issued Recall 25V787000 for brake booster ECU overheating causing loss of brake power assist in Maverick vehicles, demonstrating prior corporate knowledge of braking defects in this model line. There are currently 149 brake-related complaints in the NHTSA database for the 2024 Ford Maverick with no open ODI investigation. On [XXX], the braking defect caused a collision (APD Crash Report [XXX], no driver error assigned). I have a notarized sworn statement linking the collision to the unrepaired defect. I have concurrent active complaints with the NM Department of Justice (XXX), BBB AUTO LINE (XXX), FTC (#XXX), CFPB (#XXX), and Ford's internal SpeakUp ethics program (#XXX). I am formally requesting ODI review of the 2024 Maverick Hybrid braking system given the volume of complaints, the existing recall on related models, and Ford's documented refusal to repair my vehicle despite confirmed fault codes in their own diagnostic system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11731032

Upon acceleration, the front end vibrates heavily. light pedal depression it isn't quite as noticeable. But medium pressure to gas peddle & it feels like the whole underneath of the engine/ maybe front axle is about to fall apart. the harder the acceleration, the more intense the shaking/vibrating is.

NHTSA ODI 11727585

I am reporting a recurring safety-critical failure. On two separate occasions, the vehicle has experienced a total electrical and mechanical shutdown while in operation. During these events, the 12V power system fails completely, turning off all instrumentation and, most critically, the electronic power brake assist. This results in a 'hard pedal' condition where the vehicle is nearly impossible to stop without extreme physical force. The first instance occurred at road speeds, forcing an emergency maneuver into a turning lane to avoid traffic. The second instance occurred while reversing, causing the vehicle to lose all braking and propulsion and roll into a busy road resulting in a near-miss collision. The vehicle is currently unsafe to drive as the shutdowns are intermittent and occur without warning.

NHTSA ODI 11726612

CV axles failed around 42,000 miles. Purchased new tires due to one being worn. After new tires the front end was shaking on acceleration onto the highway. Vibration stopped once the vehicle got up to speed. The tires were rebalanced but that didn't help. The mechanic found the problem to be the CV axles. Once both were replaced the vibration finally stopped.

NHTSA ODI 11725464

I was driving my vehicle that was warmed up,about 5 miles from my house. I set the cruise control on 50 mph- the vehicle climbed an incline at 50, after the decline started the vehicle down shifted trying to keep 50 mph, but was still over by 3-5 mph. The road flattened out and The next thing i noticed was i was doing 42mph and the transmission was in neutral. I shifted back to drive and didnt use cruise control again that day 3/13/26. I have not notice anything else going on with transmission and have reused cruise control again without an issue. I called the dealer and they have not heard of this or have any technical service bulletins regarding this issues. I was quoted a diagnostic charge if i bring it in. I travel on some busier road and use cruise control often

NHTSA ODI 11725301

I was driving and the vehicle stopped like it was in neutral. I started rolling backwards into a vehicle. He honked and I slammed on breaks. I put flashers on. Waited a bit. Turned off and on and it started. I drove home and called service dept

NHTSA ODI 11724339

Windshield washer system failure, recurring problem. Last repaired 18 November 2025. Dealer did not replace the failed components. instead used compressed air to clear the clogged nozzles. As a federal regulated safety system, they should have quarantined the failed components for analysis by Ford engineering. NHTSA complaint number 11700184 was generated. If I can't clear the dirt from my windshield, not only is my safety compromised, but also all who I may encounter in an automobile accident. Not to mention innocent pedestrians.

NHTSA ODI 11722621

Front cv axle failure causing severe vibration with acceleration Ford has not fixed yet 40k miles started

NHTSA ODI 11721131

breaking welds on door jams. same as the 20-21 ford escapes that have recall. 52000 miles on my maverick

NHTSA ODI 11719961

My turbocharger went out 3 times with in a month the dealership is trying there best to fix it but every time they do something with that same system goes wrong. At first it was nothing to bad but lack of power and sounding rough and it was like that the second time the system went out how ever on the 3rd time I was on the highway and when it went out it disabled my crew’s control system and when I bought it back they now say it’s is an electrical concern.

NHTSA ODI 11716435

RITICAL BRAKING FAILURE & DEALER NEGLIGENCE: The vehicle exhibits a violent shudder and loss of deceleration during the hand-off between regenerative and friction braking. This defect was first reported to the dealer (Rich Ford) at 35,399 miles (RO #[XXX]) within the Bumper-to-Bumper warranty but was not repaired. THE INCIDENT: On [Insert Date], the braking system failed to decelerate the vehicle during a traffic slowdown. The pedal vibrated violently, and the vehicle did not stop. I was forced to swerve across two lanes of traffic onto the shoulder to avoid a high-speed rear-end collision. DEALER NEGLIGENCE: The vehicle was in dealer possession from Jan 12–28, 2026 (16 days). Odometer records prove they only test-drove it for 7 miles. They failed to apply known TSB 23-2209 (Hybrid Shudder) and released the vehicle to me despite active internal ABS Pump Control Codes (C052E and U0418) recorded in the vehicle logs on Jan 22, 2026. REPORTING IRREGULARITY: The dealer coded this latest safety attempt as "Routine Maintenance/Flush" rather than a safety repair, effectively hiding the defect history from the manufacturer and my warranty provider to avoid Lemon Law liability. The vehicle remains unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11715308

AFTER ABOUT 10 MONTHS AFTER BUYING THIS HYBRID TRUCK, THE 12V BATTERY WAS NOT HOLDING A CHARGE. I STARTED TO RECEIVE EMAILS ON MY PHONE FROM THE TRUCK STATING IT WAS GOING INTO "SLEEP MODE" AND TO DRIVE THE TRUCK TO MAINTAIN THE CHARGE. I DID THIS FOR 45 MINUTES AT 60 MPH. IT APEARED TO CHARGE BUT DID NOT LAST MORE THAN A COUPLE OF DAYS. I DROVE THE TRUCK FROM SOUTH CAROLINA TO OHIO. I WAS IN OHIO FOR 10 DAYS AND DROVE ABOUT 750 MILES AND THEN BACK TO SC WITH NO PROBLEMS. HOWEVER, AFTER 4 WEEKS, I STARTED GETTING THE SAME EMAILS. I AGAIN DROVE ABOUT 45 MINUTES AT 60 MPH. THIS TIME IT DID NOT CHARGE. I RESEARCHED THIS PROBLEM ON THE INTERNET, AND FOUND MANY OWNERS OF THIS TRUCK WERE EXPERIENCING THE SAME PROBLEM. I TOOK THIS TRUCK TO A LOCAL FORD DEALER AND EXPLAINED THE PROBLEM OF THE BATTERY WAS NOT HOLDING A CHARGE. HE STATED THAT IT WAS A BAD BATTERY AND REPLACED IT (01-19-2026). HOWEVER, THE WORK ORDER STATED THAT THE TRUCK WAS "SLOW TO START" - - - NOT THAT THE BATTERY WAS NOT CHARGING. I DID NOT QUESTION HIM, BECAUSE I WAS HAPPY TO GET A NEW BATTERY TO RESOLVE THE PROBLEM. LATER, I BECAME CONCERNED THAT THE PROBLEM MAY NOT ACTULLY BE FIXED. MY CONCERNS: 1) WHY THE WORK ORDER DID NOT EXPRESS THE PROBLEM; 2) IS THIS GOING TO HAPPEN AGAIN AND LEAVE ME STRANDED; 3) WHY ARE SO MANY OTHER OWNERS HAVING THE SAME PROBLEM.

NHTSA ODI 11714973

Vehicle keeps going into "Battery Saver Mode" and having 12-volt battery not maintaining charge. When the battery gets low, the vehicle beings having various electrical system glitches and drivability issues. This is a well-known issue with Ford Maverick Hybrid trucks and Ford is not fixing the problem. Ford changed the 12 volt battery in the 2025 and 2026 Maverick Hybrids to an AGM design due to this issue.

NHTSA ODI 11713834

BATTERY FOR VEHICLE WILL NOT HOLD A CHARGE EVEN THOUGH ONE YEAR OLD. EVEN IF VEHICLE IS DRIVEN THE DAY BEFORE THE BATTERY GOES DEAD DEALERSHIP ADVISES VEHICLE MUST BE DRIVEN DAILY TO MAINTAIN BATTERY DUE TO ELECTRONICS IN HYBRID CONSTANTLY RUNNING. NOTE: VEHICLE GARAGED IN CT. WEATHER ON AVERAGE WAS IN LOW 30 DEGREES MUST USE A TRICKLE CHARGER TO MAINTAIN BATTERY OR A JUMPSTART IS REQUIRED DAILY

NHTSA ODI 11713868

my daughter rear-ended another driver as she was entering a turn lane. Moments prior to the accident, she described what sounds like a brake booster failure. There was no indication the AEB system activated and only the airbag at her feet deployed. She hit the car in front of her at ~35 mph. 1. Brake system failure - yes, it is currently available for inspection 2. Car failed to stop and resulted in an accident. Luckily no-one was seriously injured. 3&4 car has not be examined by anyone, yet. Trying to figure out who best to look at the vehicle. 5 unknown

NHTSA ODI 11712661

Premature degradation of Passenger Side CV axel just before 16,000 miles (no complete failure) Replaced by dealership under warranty.

NHTSA ODI 11711805

This is a 2024 Ford Maverick Hybrid with about 12000 miles. After leaving it in the garage for 4 days, I am not able to start the car at all. Upon checking the Ford APP, it shows that it's in battery saving mode, which is unbelievable for a car under such condition. Looking at online forum, seems like a common issue as well.

NHTSA ODI 11710413

The vehicle was exposed to extreme cold (11°)for the first time since ownership. When getting into the vehicle and starting to move the windshield suffered a "Stress Fracture". Impeeding the drivers vision. This stress fracture was confirmed by a independent glass shop.

NHTSA ODI 11709428

Front CV axles began failing at around 20,000 miles. The truck shakes when accelerating at all speeds but especially at 40-50mph or under load.

NHTSA ODI 11707036

I have the latest software update as of June 2025, recently when I shifted from reverse to Drive, the display stuck in backup camera picture. I have to put it back to Park and try again to drive and get to driving map display screen.

NHTSA ODI 11705413