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What 2 owners told NHTSA about the 2024 Cadillac CT5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2)Crash / fire / injury (1)Airbags (1)Body & structure (1)

Newest first · 2 complaints

Nov 23, 2025AirbagsCrash1 injury1 death

Air bags did not deploy in bad car accident. Safety issue.

NHTSA ODI 11701084

Apr 26, 2025Body & structure

issue with all doors and trunk moldings - after heavy rain or after washing the car, the frames inside all doors and trunk have water. This will cause rust and body rot over time. Spoke with the dealer yesterday regarding this issue and was told that all cars have issues and I am not alone complaining about this issue.

NHTSA ODI 11656917

Working with the data? Download all 2 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Cadillac CT5 verdict →