What 42 owners told NHTSA about the 2023 Volkswagen Jetta Hev

I bought car back in June or July 2024. Since then Ive had issues with vehicle. Bad breaks, bad wheel bearings that were replaced & car just never drove smooth. Since buying car & driving it around for months I have felt a jerk/pull when in drive mode from 0mi when stepping on gas. The Engine has completely shutt off at random at a light when in drive mode & Ive had to put in parking & restart engine while making a right hand turn & while pulling into a parking lot. I notified dealer & taken in but told nothing was found & they didnt seem to see the safety issue at hand or care. It has done this a few times since Ive had it. Very scary, thankfully no accident YET! The lane assist warning light randomly comes/came on before this happened. Dash read, error stop/start engine when it shutt off. It happened so fast I was unable to take a pic. I was able to take a picture of dash reading; please manually start engine in Drive mode at time of last inccident June 22, 2026. This issue seems to get worse the more I drive it.

NHTSA ODI 11745939

This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a misfire when limping off the road. Codes read at dealer are P0304, P0363, P1D74, and P1D75. All of these codes relate to Cylinder 4 misfire. Car is driven only at highway speeds, since it is a commuter car. This happened on 2/16/2024 and 2/22/2024. I attached PDFs of the Service Invoice from the first instance. I also attached a PDF of a NHTSA file containing a list of VW vehicles that are having the same issue, with the same engine.

NHTSA ODI 11573462