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What 18 owners told NHTSA about the 2023 Toyota Prius Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (18)Crash / fire / injury (1)Electrical system (5)Body & structure (3)Latches & locks (3)Wheels (3)Brakes (2)Tires (2)Driver assistance (1)Seat belts (1)Steering (1)Transmission & drivetrain (1)

1 of 18 complaints match · crash/fire/injury only · clear filters

Jun 10, 2023SteeringElectrical systemCrash1 injury1 death

Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called 911 prior to the collision to report that a vehicle had stalled on the interstate with its flashers on.

NHTSA ODI 11526332

Working with the data? Download all 18 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Toyota Prius Phev verdict →