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2023 Toyota Prius Phev

Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

18 owner complaints · 4 recalls · data verified July 20, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Very few owner complaints for its age and sales volume.

Score breakdown, by factor

Full methodology →

#97 of 418Among the 2023 models with a matured record, the 2023 Toyota Prius Phev ranks #97, scoring higher than 75% of them. See the 2023 ranking →

Complaint volume100
Severity81
Recall load84
Trend54

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20232026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

5/5 overall

NHTSA 5-Star Safety Rating · 2023 Toyota PRIUS 5 HB AWD

Front crash
Side crash
Rollover

Rollover risk in a single-vehicle crash: 10%

Stability control: StandardForward collision warning: StandardLane departure warning: Standard

No open NHTSA defect investigations on file.

NHTSA crash-test photo, 2023 Toyota PRIUS 5 HB AWD

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2023 Toyota Prius Phev, plotted where owners report it happening.

030k mi60k mi90k mi120k mi

Also reported (mileage varies): Electrical system (5)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Electrical system

28%

5 complaints · 4 in the last 2 years

Front door locks defective. Remote control doesn’t open the doors, even after replacing battery in key fob. It started with the driver door and now the passenger door …

Read the electrical system complaints →

Latches & locks

17%

3 complaints · 3 in the last 2 years

The contact owned a 2023 Toyota Prius. The contact received notifications of NHTSA Campaign Numbers: 26V049000 (Electrical System, Latches/Locks/Linkages) and 24V27400…

Read the latches & locks complaints →

Body & structure

17%

3 complaints · 3 in the last 2 years

The rear plastic where the handle to open the truck is easily damaged and can cause water or damage inside the vehicle.

Read the body & structure complaints →

Wheels

17%

3 complaints · 2 in the last 2 years

The contact owns a 2023 Toyota Prius equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: 1ELUK0DDB. The contact stated that while dr…

Read the wheels complaints →

Check it against this car’s mileage

Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.

miles

Too few owners named a mileage on this model to place issues against an odometer yet.

Read all 18 owner complaints in their own words → · just the 1 crash/fire/injury reports →

Recalls (4)

Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.

Electrical System · 26V049000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

Fix: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

Back Over Prevention · 25V744000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Equipment · 24V548000

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Electrical System · 24V274000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Questions to ask the seller

Questions worth asking the seller of this Toyota before you buy, drawn from its public record:

  1. NHTSA lists 4 recall campaigns for the 2023 Toyota Prius Phev. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
  2. Owners of this model report electrical system problems more than anything else. Has this car shown any electrical system symptoms, and are there repair records for it?
  3. Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
  4. How many owners has it had, do you have the maintenance records, and why are you selling it?
  5. Are you open to me having an independent mechanic inspect it before we settle on a price?

Before you hand over money

Check the VIN for open recalls

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2023 Toyota PRIUS PHEV beats every score on the internet, including ours.

What to ask for

Not set on the 2023? See how every Prius Phev model year scores →

Cross-shopping? Compare the 2023 Toyota Prius Phev against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

See what owners are saying about other cars →

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2023 Toyota Prius Phev as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.