What 191 owners told NHTSA about the 2023 Tesla Model X (all Variants 7psgr)

My 2023 Tesla Model X suffers from severe, intermittent safety system failures. Specifically, the Automatic Emergency Braking and Steering Assist randomly become unavailable while driving. Tesla Service refuses to repair this, claiming they are "unable to replicate" the intermittent alerts. However, the vehicle's history proves severe safety flaws: Tesla previously had to replace the entire steering wheel assembly and the driver's seat belt lap pretensioner due to failures, and had to recalibrate the forward ADAS camera because it went out of spec causing Autopilot failures. These unresolved, randomly occurring defects pose a severe crash hazard that Tesla is ignoring.

NHTSA ODI 11725133

Reat seatbelts become twisted and are not safe. Tesla claims this is a maintenance issue and not a defect in the mechanism. I disagree and this should be investigated by the government as it is a safety issue.

NHTSA ODI 11701934

The vehicle has start throwing a safety restraint error. We got into the service mode and it shows there is electrical problems with the driver side airbag system and that it may not deploy in the event of an accident. Tesla is delaying the appointment to review this for 12 days. Their app advised to not drive the car due to a safety issue as all safety measures may not work appropriately. Seems to be a safety level recall.

NHTSA ODI 11691180

I just had a forth occurence of the "safety restraint system error" message on my Tesla. I say forth, because the three times previous, I had to go into Tesla to have them "fix" the issue, only for it now, to happen again for the 4th time. I don't think this is a small issue, and you guys need to know about it. Not sure, this is just faulty service teams, or inexperience, or. they are just failing to fix it properly. But given that the messaging has to do with seatbelts and/or air bags, I think this is pretty important.

NHTSA ODI 11600483

Seat belt buckle is always stuck at second row right seat. Tesla did not fix it during last service appointment. My child has to climb underneath the seat belt.

NHTSA ODI 11597263

Seat belts in rear seats are not installed correctly. The tongue of the seatbelt does not fit into the buckle properly/ correctly. The service center was notified of this issue. A service apportionment was set up. The service technician identified that they see the problem. The car was left to be serviced and the problem to be corrected. However when we were notified that the service of complete and the car was ready to picked up, upon picking up the car there was no change. The seatbelts are the exact same way as when we dropped it off. We were told that seatbelts function as expected. Our children carseats are in those seats and we are concerned for their safety. These factors, coupled with the volume of recall notices we’ve received on the vehicle so far, give us significant pause and raise major concerns about the composition, fidelity, and safety of this Tesla Model X.

NHTSA ODI 11580861

On November 29, 2023, my car indicated there was a "Rear left safety restraint system fault", code RCM2_a160. I've taken it in for service 3 times and Tesla has been unable to identify the issue or correct the issue. I have since sent them documentation under the Texas law and they have not responded. The technician advised me that if someone were to be sitting in the left rear passenger seat and I stopped quickly the seat belt pretension would not engage and the passenger would not be properly restrained. Obviously I can not have anyone sit in that seat safely.

NHTSA ODI 11574352

Seatbelt anchor broken/came off

NHTSA ODI 11501249