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What 32 owners told NHTSA about the 2023 Subaru Crosstrek

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (32)Crash / fire / injury (4)Visibility & wipers (7)Driver assistance (5)Electrical system (5)Engine (5)Brakes (3)Lane Departure (3)Airbags (2)Backup camera & sensors (1)Body & structure (1)Seat belts (1)

1 of 32 complaints match · Seat belts · clear filters

Jul 8, 2025AirbagsSeat beltsCrash2 injuries

Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.

NHTSA ODI 11672042

Working with the data? Download all 32 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Subaru Crosstrek verdict →