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What 32 owners told NHTSA about the 2023 Subaru Crosstrek

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (32)Crash / fire / injury (4)Visibility & wipers (7)Driver assistance (5)Electrical system (5)Engine (5)Brakes (3)Lane Departure (3)Airbags (2)Backup camera & sensors (1)Body & structure (1)Seat belts (1)

3 of 32 complaints match · Lane Departure · clear filters

Aug 18, 2025BrakesLane DepartureDriver assistance

THE BRAKE PEDAL SOME TIME GOES DOWN TO THE FLOOR. I BROUGHT VEHICLE IN SUBARU DEALER FOR CHECK UP. THEY STATED THAT THE POWER BRAKE BOOSTER IS DEFECTIVE, NEED TO BE REPLACE. THIS IS 2023 VEHICLE AND THE MILEAGE IS ONLY 46,000 MILES. For safety to me and other drivers please investigate this safety concern.

NHTSA ODI 11681261

Aug 15, 2024Lane DepartureDriver assistance

A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.

NHTSA ODI 11608807

Jul 17, 2024Driver assistanceLane Departure

All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming.

NHTSA ODI 11602997

Working with the data? Download all 32 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Subaru Crosstrek verdict →