What 650 owners told NHTSA about the 2023 Nissan Rogue Sport

The contact owned a 2023 Nissan Rogue. The contact stated that six months after purchasing the vehicle, the vehicle was vibrating abnormally while driving, accelerating, and the vehicle was hesitating. During an oil change, the contact informed the mechanic about the excessive vibration while driving. The contact was notified of an undisclosed recall, but there was no remedy for the recall. The contact took the vehicle to a dealer, but the mechanics were unable to duplicate the failure. During another failure, the vehicle turned off independently while stopped at a red light. The vehicle restarted after three attempts. The vehicle was driven slowly back to the residence. The vehicle was taken back to the dealer a second time, and an undisclosed pump was replaced. The contact stated that months later, the failure reoccurred, and the vehicle could not be restarted. The check engine warning light was illuminated, and the vehicle started smoking while it was stuck on the roadway. While the vehicle was completely stopped and disabled in the roadway, another vehicle rear-ended it. The air bags did not deploy. A Police report was filed. The vehicle was not repaired. The vehicle was not deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 41,000.

NHTSA ODI 11747525

I was sold a 2023 Nissan Rogue last July From *** Nissan of Topsham ME. that had a faulty main seal/head gasket which allowed exhaust,coolant and freon vapors to be blown into the car effectively creating a gas chamber. 31 days after my purchase at service appointment to fix defroster I was told "all the coolant leaked out of the resevoir and we don't know where it went, you should keep an eye on it". I was never told further diagnostics were needed at that time however once I realized what was going on and decided to file a complaint with the Maine attorney general's office, I looked over paperwork from visit that day and mechanics notes stated "coolant may be leaking into engine further diagnostics are needed". Let me explain that I am a courier and drive my car all day every day staring and stopping it as I make deliveries. I drove the car around poisoning myself with fumes for 7 months. I began to feel ill in November when I started using the heater more. I was completely exhausted (literally) and didn't know why. I also was having cognitive difficulties and sleeping 10-11 hours a day. In Jan 2025 I developed white spots on my tonsils and the back of my throat felt as if it was scorched. I began having uncontrollable muscle twitching and my hair and eyelashes were falling out, I still did not realize what was wrong. At the beginning of Feb. I smelled strong fumes, I immediately brought the car to ******Nissan in Las Vegas NV. where I was at the time, I left the dealership that day having been told once again "we don't know what's wrong". I have come to learn that both dealerships knew what was wrong and were just ignoring the problem. The car had the engine replaced not once but twice, the first engine had no compression, the 2nd also had the same terrible smell. I have been poisoned and lied to. I now have multiple health issues. Car surrendered [XXX] ********** C.U. Westbrook ME. All paperwork to support claim available. PLEASE HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11667004

There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.

NHTSA ODI 11553248

The smell of gas fumes was inside and outside of the car. I took a CO2 blood test and the CO2 levels came back high. The dealership said a recall was coming out soon. The vehicle supposedly was looked over by the dealership service manager. This began shortly after I bought the vehicle. Didn’t know it was an issue until I saw a lawsuit against the company regarding this matter.

NHTSA ODI 11516032