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What 11 owners told NHTSA about the 2023 Mercedes-benz Mercedes-maybach S-class

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (11)Crash / fire / injury (2)Driver assistance (4)Tires (3)Body & structure (2)Electrical system (2)Fuel system (2)Speed control (2)Backup camera & sensors (1)Wheels (1)

1 of 11 complaints match · Body & structure · crash/fire/injury only · clear filters

May 14, 2025Body & structureCrash

The car was designed too low. When parked at a supermarket, Publix in surfside Miami Beach, when ready to leave the parking bumper pulled at the front bumper and disconnected it partially. A north miami Mercedes Benz service department said this is not unusual as this car is very low. A claim was filed with progressive auto insurance [XXX] and an escalation case opened with Mercedes Benz customer service case number [XXX] asking that at least they cover the $1,000 insurance deductible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11660977

Working with the data? Download all 11 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mercedes-benz Mercedes-maybach S-class verdict →