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What 107 owners told NHTSA about the 2023 Kia Sorento Plug-in Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (107)Crash / fire / injury (6)Electrical system (34)Engine (26)Transmission & drivetrain (17)Driver assistance (12)Brakes (11)Speed control (11)Visibility & wipers (10)Lane Departure (9)Steering (6)Fuel system (5)

1 of 107 complaints match · Fuel system · crash/fire/injury only · clear filters

Aug 26, 2023Electrical systemSpeed controlFuel systemCrash1 injury

I was driving down the highway on cruise control going 67 on a 65. The car started revving up and then proceeded to go faster. I turned off the cruise control but its continued to speed up. I stomped on the brake 4 or 5 times with no effect. I rammed into the back of a bus at 110 mph.

NHTSA ODI 11540904

Working with the data? Download all 107 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Kia Sorento Plug-in Hybrid verdict →