What 46 owners told NHTSA about the 2023 Kia Carnival Hybrid Hev

The contact owns a 2023 Kia Carnival. The contact stated there was oil leaking from the vehicle onto the floorboard nearby the brake pedal. The contact took the vehicle to the dealer who diagnosed that a seal for the steering column was leaking and could cause the steering wheel to seize while driving. The Lane Keep Assist and Steering Assist would deactivate independently. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 3,337.

NHTSA ODI 11541931

Purchased in Aug 2022 brand new I express concern very early on that the back door would reopen after starting the car I express concern about shifting/breaking being automatic/ice light coming on when you hit bumps coming in parking lots and the doors not unlocking. All were evaluated and basically all for nothing “ could not be duplicated” I called, left voicemails, emailed the dealership with concerns Advised there was a recall on Back door which was one of my complaints did recall update still and issue The back door should not re open and stay open that is not a safety feature this day and age it’s asking to be mug, robbed ect. After the 3rd time in a week happening I called the dealership spoke to the president and advised I no longer felt safe I just want to turn in the lease have it bought back and my down payment returned. I have 3 children safety features they claim are not safe in my eyes. One example driving by myself out of a parking lot the back door reopened as I was backing out and I assumed it would just reshut - no it stayed wide open. No movement. No unlocking, turning off after auto start under a few mins. I called Kia and have yet to speak to the agent, phone tag, no emails back. Reviews online show multiple people have these issues.

NHTSA ODI 11535166