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What 31 owners told NHTSA about the 2023 Hyundai Tucson Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (31)Crash / fire / injury (2)Engine (9)Transmission & drivetrain (7)Fuel system (5)Speed control (5)Visibility & wipers (5)Electrical system (4)Brakes (3)Driver assistance (3)Backup camera & sensors (1)Lights (1)

4 of 31 complaints match · Electrical system · clear filters

Jun 30, 2025Electrical systemSpeed controlBrakes

1. Sometimes vehicle does not start. Only starts if battery reset button pushed. 2. Sometimes vehicle while moving has delayed braking after juddering. Only stops when car stopped and restarted. 3. Sometimes vehicle while moving suddenly revs, RPMs spike until car stopped and restarted. Engine revs but does not shoot forward. 4. Spookiest of all, while moving car suddenly stops accelerating. Pedal on the floor and it is coasting to a stop. When car stopped, and turned off, then it will work. Had we been on the interstate we would have died, These incidents were sporadic and occurred on and off during the month of April and May. Each of the above occurred numerous times to different drivers. Service at two locations were unable to ID. We sold the moving death trap to one of the Hyundai dealers who could find no mechanical problems with the vehicle. The vehicle was terrifying to drive. There are other reports on this vehicle of these issues ... which appear to be electronic. Hyundai has good engineers. They know what is causing this and simply do not want to replace a very expensive but obviously failing electronic control module.

NHTSA ODI 11670164

Jun 26, 2025Electrical system

Horn does not work. On going issue with this model per Hyundai Tucson forum.

NHTSA ODI 11669393

May 22, 2024Electrical systemBrakesDriver assistance

The ABS, ! Brake and Auto Hold lights activated. I took in into the Hyundai Joplin, MO dealership on May 2, 2024. They could not find any thrown codes and suggested it was most likely the "IEB Module" which they replaced and after doing so, the warning lights remained activated. As of May 22, 2024, they are ordering a new IEB Module to install (backordered into June). This seems oddly similar to previous ABS and brake problems of earlier models and makes me feel uneasy with the safety of this vehicle should they ever get it remedied.

NHTSA ODI 11590164

Jun 17, 2023Electrical systemEngineFuel system

Unknown what fails. After driving approximately 30 minutes on a highway, car suddenly stops accelerating and bucks a bit as it slows. Must turn off car and turn it back on to accelerate again. Happens on the highway frequently. Very dangerous as there’s no way to accelerate. Only stop. It’s like it can’t find a gear and the engine revs. It happened 6 times during a 2.5 hour drive.

NHTSA ODI 11527493

Working with the data? Download all 31 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Hyundai Tucson Hybrid Hev verdict →