What 73 owners told NHTSA about the 2023 Ford Maverick Hev Hev

Vehicle started shaking during acceleration above 40 mph. Felt like the wheels were going to come off. The issue is that the front axle drive shafts are very corroded and failing.

NHTSA ODI 11691050

Vehicle information: Ford Maverick 2023 Hybrid, with roughly 37,000 miles, observed failure on [XXX]. The failed component/system is the A/C evaporator condensation drain system. The drain line became clogged, which I believe is a critical defect in either the design, component, or construction of the drainage system. The lack of a fail-safe in this system, instead of draining water outside of the vehicle, the condensation backed up and leaked directly into the vehicle's cabin onto the driver and passenger side footwells. The vehicle is currently at the dealership (Windward Ford), undergoing diagnosis/repair, and available for inspection upon request. The pooling of a large volume of water on both the driver and passenger side floorboards to include the path of where the water originates as it collects at the footwell, creates an unreasonable risk of safety failure due to the proximity of critical electrical systems; fire/short circuit risk, loss of vehicle control due to damage to electronic modules from water intrusion, as well as health hazard with prolonged saturation of pores material resulting to mold and mildew growth. The issue has been reproduced at the dealership (Windward Ford), and confirmed that the issue is an A/C evaporator drain clog, causing the leak, and the carpet and interior padding were saturated, requiring extensive cleaning and replacement. The failed component/system has been inspected by technicians at the dealership. The diagnosis and repair estimates are on file with the dealership. There were no warning lamp indicators or messages, just the damped smell, which was noticed a few weeks prior to the visual indicator of a water puddle in the floorboard. The odor is a direct result of the ongoing, hidden water leak and saturation of the carpet, indicating a slow, chronic problem caused by the defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11690843

Receive "Has Entered Deep Sleep Mode" daily notification through the Ford APP. The dealership keeps telling me there isn't anything wrong with the battery, as it's test good. Even though the can see (an I've shown them) the notifications. It's being driven as it's my daily driver. It hasn't put me at risk at this time.

NHTSA ODI 11688941

My entire front end is vibrating badly. I replaced all tires and did a front end alignment. It didn't fix the issue. I took it to the dealership for diagnosis and they said the axels are bad and a known issue on the make model and year.

NHTSA ODI 11688390

The contact owns a 2023 Ford Maverick. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the "Service Engine Immediately" message was displayed. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, but the vehicle decelerated to 5 MPH. The contact stopped and had the vehicle towed to a dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact used a handheld scanner and retrieved DTC: P1061 (Faulty Rod Bearing). The vehicle was towed to the same dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was towed to the same dealer where it was determined that the long block needed to be replaced. The vehicle was not repaired. The contact spoke with a mechanic and was informed that the failure was related to Customer Satisfaction Program: 23N06 (Long Block Replacement). The manufacturer was contacted for confirmation that the vehicle was covered under the CSP; however, the contact was informed that the vehicle was not covered under the CSP. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11681949

The 12-volt battery loses charge and issues a warning that remote features have been disabled. This issue has been going on since January 2025. To date, I have recharged the battery 15 times, plus taken it to 2-different Ford dealerships for warranty service. Both were unable to resolve the problem. Beginning with the 2025 model year, Ford commenced installing AGM 12-volt batteries which resolved the problem. The vehicle is still under warranty but the dealerships simply recharge the battery and return the vehicle. My vehicle is not part of the Ford recall for this problem. The root cause appears to be poor quality Chinese batteries used in the early model years.

NHTSA ODI 11680939

At approximately 37,000 miles, the CV axles on my 2023 Ford Maverick Hybrid required replacement due to premature wear. Now, at around 62,200 miles, the vehicle is experiencing excessive vibration and shaking during acceleration, particularly noticeable at moderate to high speeds. This issue appears to be related to the powertrain or suspension system and may indicate a recurring or unresolved problem with the CV axles or associated components. The vibrations are severe enough to affect vehicle control, especially during lane changes or merging onto highways. When accelerating to merge into highway traffic, the vehicle shakes and vibrates so profusely that it feels like the car is going to shake apart. This makes it difficult to accelerate normally and safely, putting both the driver and surrounding vehicles at risk. The shaking could lead to loss of traction or steering instability, increasing the likelihood of an accident. This issue has been widely reported by other Ford Maverick owners and has been a frequently discussed problem in forums and owner communities for over a year. Despite its prevalence, there appears to be no long-term fix other than replacing the CV axle assembly with the same OEM part, which may be the root cause of the problem. That is why I feel it is important to bring this to your attention — it is a known issue with no real correction, and it continues to affect vehicle safety. No warning lights or messages appeared prior to the onset of the problem. The component is available for inspection upon request.

NHTSA ODI 11680293

violent shaking on accelerating

NHTSA ODI 11679039

Battery in truck continually dead Malfunctioning equipment had left me stranded Vehicle has been inspected numerous times and ford will Not fix

NHTSA ODI 11678929

The contact owns a 2023 Ford Maverick Hybrid. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the pedal vibrated and pulsated, but the vehicle did not immediately stop, causing the braking distance to be extended. Additionally, the contact stated that the warning message "Pre Collision Activated" was erroneously displayed while driving with no other vehicles or large objects nearby. The vehicle was taken to the local dealer, who was unable to determine the cause of the failures. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 10,000.

NHTSA ODI 11678468

The contact owns a 2023 Ford Maverick. The contact stated that on three occasions, while the vehicle was parked, the vehicle failed to start. The contact attempted to jumpstart the vehicle however, the vehicle failed to start. The vehicle was taken to a dealer to be diagnosed, and it was determined that the battery needed to be replaced. The vehicle was repaired but the failure reoccurred three months later. The contact stated that the dealer replaced the battery, and the vehicle was taken to the dealer, where it was determined that the battery was defective and needed to be replaced. The battery was replaced however, the failure reoccurred approximately four months later. The vehicle was taken to a different dealer, where it was diagnosed that the battery needed to be replaced. The manufacturer was notified of the failure. The contact believed that the failure was related to Manufacturer Recall Number: 53801. The failure mileage was approximately 22,000.

NHTSA ODI 11676909

Both front axles had to be replaced at 62000 miles. Just about of fords power train warranty. Have read multiple issues of these trucks having the same problem.

NHTSA ODI 11676423

2023 Maverik Hybrid at around 30,000 miles Vehicle would start shaking while accelerating. I took it to the dealership and they had to replace all the components in the front end of the truck. I know have about 60,000 miles on the vehicle and I'm having the same shaking problem while accelerating. It looks like this is a common occurrence with this vehicle. It is no longer under warranty and is going to cost a lot to get fixed. Not excited about having a major repair every 30,000 miles.

NHTSA ODI 11675450

Cv axles went out at 55k causing shaking at highway speeds while accelerating. Frequently when starting the car the steering wont activate right away even after the car begins to move for 5-10 feet. Dealer cant replicate because it doesnt happen every time. But it is still doing it and may cause a crash in the future....

NHTSA ODI 11674161

The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.

NHTSA ODI 11674031

The vehicle has less than 12,000 miles. Vehicle repeatedly entered "deep sleep" mode, disabling vehicle remote features and lights inside of vehicle. Took to dealership multiple times. Battery test showed sulfation and can no longer function as designed. Factory 12v battery replaced and software update completed yet still experiencing the same “deep sleep” mode.

NHTSA ODI 11672575

While traveling at speed there was a severe malfunction of the vehicle's stereo system. While driving the stereo was initially silent but later began to produce extremely loud noise/static. The volume of the noise was so extreme I had to take my hands off the steering wheel to cover my ears. The stereo did not respond to any power or volume input to stop the sound and I was forced to quickly pull over to the side of the road to turn off and exit the vehicle. The sound only stopped after exiting the vehicle and locking with the key fob. There were no warning signals prior to this failure. I have experienced this problem several times in the past while the vehicle was parked, when first starting the vehicle. This was the first instance of experiencing the problem while driving, within the first 1 minute after starting the vehicle. The stereo was initially on and set to a reasonable volume level, but was malfunctioning and completely silent. After driving for ~45 seconds the stereo began producing this extremely loud noise. I have found several reports of similar stereo issues with the Ford Maverick and also F150 trucks that are equipped with a similar B&O sound system.   This malfunction could potentially lead to an extremely dangerous situation, inability to safely operate the vehicle, and loss of situational awareness. I have dash cam footage of the incident, which I can provide upon request.

NHTSA ODI 11668765

The front of the vehicle started shaking with acceleration. This shaking became worse and vehicle was unsafe to drive. The vehicle was brought to ford dealership and they will be replacing the front half shafts and brackets.

NHTSA ODI 11667943

Total 12v battery drain/failure which is a known problem with the Ford Maverick Hybrid, could not even put hazards on to avoid getting hit on the side of the road. Ford tests battery and says battery is good, but the problem is the Maverick Hybrid is not adequately charging the battery when it is driven.

NHTSA ODI 11662121

On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11661735

I own a 2023 Ford Maverick XLT Hybrid. I am having issues with the 12v battery. The battery drains unexpectedly making the truck go into Battery Saver Mode. I already took it to the Ford de leadership where it received a new 12v battery. Couple of months go by and now the replacement battery is having the same issue.

NHTSA ODI 11660696

On acceleration from a stand still or in motion, the vehicle will start to shake/wobble pretty violently. It will go away when letting go of the gas. Seems to be coming from the front end wheels. Going under the car and checking all connecting points, the CV axle has a lot of play. You can move it around.

NHTSA ODI 11659842

I was traveling in heavy traffic on [XXX] I was coming to a stop light so I tapped the brakes nothing there I had a choice hit the guy in front of me or go to the driveway to the right and I chose the driveway on the yard hit the e brake to prevent going into the building…the dealer Sanderson ford found the whole braking system imploded there repair is to put the same product back on..I’m worried the same thing will happen again both myself and the person in front of me could have at minimum been seriously injured this repair scares me…the abs and collision control lights came on as well as the brake light…there was 8000 miles on this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658761

While traveling 80 MPH using cruise control, the vehicle speed suddenly reduced and several warning lights illuminated. The three warnings were Pre-Collision Assist Not Available, Service Engine Soon Warning, and Powertrain Malfunction / Reduced Power. The accelerator pedal did not work but I was able to coast to the nearest exit. I stopped, turned the vehicle off and back on a few times but the warning lights would come back on. When I shifted the transmission into Drive the vehicle would take off on its own. I drove the remaining 30 miles just letting the vehicle accelerate on its own because the pedal did not work. It wouldn't accelerate over 35 MPH. The vehicle would still pull when I applied the brakes. Once home, I turned the vehicle off for an hour. When I turned it on the warning lights no longer illuminated and the vehicle drove normal.

NHTSA ODI 11658823

2023 Ford Maverick Hybrid XLT lost all engine power at highway speed in the left lane of [XXX] . Red Warning Triangle with notice to pull over and Check Engine light with codes P0811, P0E71 and P1920. Truck then went completely dead, no electrical indication on the instrument panel and would not start. I towed it to the dealer and they said they reset and reloaded software on the PCM and BCM, but no explanation of what caused the issue to occur. Very unsafe for everyone if these hybrid vehicles can just go dead like this with no warning and no prior issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658623