What 73 owners told NHTSA about the 2023 Ford Maverick Hev Early Release

12 volt electrical system no power. Dealer changed battery cable wiring harness. Received vehicle back. One week later vehicle exhibited no 12 volt power. Informed that it could be the Thinkware dash cam. Which was purchased from Ford and Ford dealer installed. Now informed that it could be the dash cam itself. The dash cam was installed via the OBD port which is always powered. This will drain the 12 volt battery unless vehicle is driven for extended periods. Ford is aware of the issue but no remedy for over 3 weeks. I have told the Ford dealer to have the dash cam installed so that when the ignition is on the dash cam is also powered on and off when the ignition switch is turned off. Using this method negates the parking mode on the dash cam. Another issue is when the drivers side door is opened the interior lights do not activate. Ford notified. Problem not resolved. Low 12 volt battery issue?

NHTSA ODI 11745446

12-Volt battery gets extremely hot and gives off invisible fumes. Model number is BAGM-H14. Vehicle was towed to dealership for diagnostic evaluation. Also, dashboard shows various warning messages. Battery could not be charged, plus does not maintain charge.

NHTSA ODI 11745184

Receiving daily Battery Saver Mode notices telling me some remote features including lock/unlock may temporarily be unavailable. Not to use my AC and go for longer rides, which I have done with no change. My interior lights are not coming on. My radio powers off and on while driving. Constant clicking and noises come from the vehicle when turned off. Difficulties starting the vehicle at times. Feel power losses when driving and accelerating, feel like I could be rear ended when this happens. In doing some online research, I am clearly not alone in this issue, when I contacted Ford and the dealership they both acted as if this is not a current issue and I would have to it inspected by a Ford dealership with no guarantee that the inspection would be covered. I found a recall 24S24 that sounds like my exact issue, yet they say it's not been authorized for my vehicle.

NHTSA ODI 11741803

This exact situation has occurred twice in the past 6000 miles driven. Both occurred while driving at highway speeds, once on I85N and once on I75N in GA. Our 2023 Ford Maverick XLT Hybrid suddenly and unexpectedly loss power and shutdown. This forced us to make an emergency stop and attempt to pull over in high speed, heavy traffic in both instances. The vehicle eventually restarted and was drivable with a check engine light illuminated. The DTCs were read with an OBDII scanner and were recorded as P0811, P0E71 and P1920. The first time this occur the vehicle was taken back to Ford under warranty and they said they reprogrammed the PCM and another control module and assured us it was repaired. Obviously that is not the case. The vehicle is currently with Ford being diagnosed. Please follow up on this one. We're not the only Maverick Hybrid owners to have this unfortunate and very unsafe experience. This situation of a vehicle suddenly dying in heavy traffic is going to get someone killed. Thanks in advance for your consideration in this matter. We would like a better explanation from Ford besides "We reprogrammed a computer".

NHTSA ODI 11697663

I had been driving for 2 hours on the interstate when the truck starts losing power and warning lights start flashing. I got the truck to the shoulder before it slammed to a stop. I turned the engine off and waited until all the power turned off before restarting. The truck would only run in limp mode at 35 mph. I drove on the shoulder of the interstate to the next exit. I disconnected the battery and reconnected which allowed me to drive it normally to the dealership. After two days the dealer called to say they didn’t see any codes and there wasn’t anything wrong with it even after I sent pictures of the warning messages. This is the 5th time this has happened under similar circumstances.

NHTSA ODI 11697800

Receive "Has Entered Deep Sleep Mode" daily notification through the Ford APP. The dealership keeps telling me there isn't anything wrong with the battery, as it's test good. Even though the can see (an I've shown them) the notifications. It's being driven as it's my daily driver. It hasn't put me at risk at this time.

NHTSA ODI 11688941

The 12-volt battery loses charge and issues a warning that remote features have been disabled. This issue has been going on since January 2025. To date, I have recharged the battery 15 times, plus taken it to 2-different Ford dealerships for warranty service. Both were unable to resolve the problem. Beginning with the 2025 model year, Ford commenced installing AGM 12-volt batteries which resolved the problem. The vehicle is still under warranty but the dealerships simply recharge the battery and return the vehicle. My vehicle is not part of the Ford recall for this problem. The root cause appears to be poor quality Chinese batteries used in the early model years.

NHTSA ODI 11680939

Battery in truck continually dead Malfunctioning equipment had left me stranded Vehicle has been inspected numerous times and ford will Not fix

NHTSA ODI 11678929

The contact owns a 2023 Ford Maverick. The contact stated that on three occasions, while the vehicle was parked, the vehicle failed to start. The contact attempted to jumpstart the vehicle however, the vehicle failed to start. The vehicle was taken to a dealer to be diagnosed, and it was determined that the battery needed to be replaced. The vehicle was repaired but the failure reoccurred three months later. The contact stated that the dealer replaced the battery, and the vehicle was taken to the dealer, where it was determined that the battery was defective and needed to be replaced. The battery was replaced however, the failure reoccurred approximately four months later. The vehicle was taken to a different dealer, where it was diagnosed that the battery needed to be replaced. The manufacturer was notified of the failure. The contact believed that the failure was related to Manufacturer Recall Number: 53801. The failure mileage was approximately 22,000.

NHTSA ODI 11676909

The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V158000 (Power Train, Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer and to the NHTSA Hotline for assistance. The failure mileage was approximately 400.

NHTSA ODI 11674031

The vehicle has less than 12,000 miles. Vehicle repeatedly entered "deep sleep" mode, disabling vehicle remote features and lights inside of vehicle. Took to dealership multiple times. Battery test showed sulfation and can no longer function as designed. Factory 12v battery replaced and software update completed yet still experiencing the same “deep sleep” mode.

NHTSA ODI 11672575

While traveling at speed there was a severe malfunction of the vehicle's stereo system. While driving the stereo was initially silent but later began to produce extremely loud noise/static. The volume of the noise was so extreme I had to take my hands off the steering wheel to cover my ears. The stereo did not respond to any power or volume input to stop the sound and I was forced to quickly pull over to the side of the road to turn off and exit the vehicle. The sound only stopped after exiting the vehicle and locking with the key fob. There were no warning signals prior to this failure. I have experienced this problem several times in the past while the vehicle was parked, when first starting the vehicle. This was the first instance of experiencing the problem while driving, within the first 1 minute after starting the vehicle. The stereo was initially on and set to a reasonable volume level, but was malfunctioning and completely silent. After driving for ~45 seconds the stereo began producing this extremely loud noise. I have found several reports of similar stereo issues with the Ford Maverick and also F150 trucks that are equipped with a similar B&O sound system.   This malfunction could potentially lead to an extremely dangerous situation, inability to safely operate the vehicle, and loss of situational awareness. I have dash cam footage of the incident, which I can provide upon request.

NHTSA ODI 11668765

Total 12v battery drain/failure which is a known problem with the Ford Maverick Hybrid, could not even put hazards on to avoid getting hit on the side of the road. Ford tests battery and says battery is good, but the problem is the Maverick Hybrid is not adequately charging the battery when it is driven.

NHTSA ODI 11662121

On Tuesday, [XXX], my wife and I were driving her, new to her, 2023 Ford Maverick Hybrid XLT, that we purchased from Stuckey Ford in Bellefonte, PA on [XXX]. She was behind the wheel. We were heading west on [XXX] and had just passed into Pennsylvania by crossing the Delaware River. The check engine light and battery lights went on suddenly & we immediately lost power. The power steering was no longer working, but the brakes were. As we were in the passing lane going 65 mph & there was an 18-wheeler in the right lane, we could not cross two lanes to reach the Matamoras exit ramp. She steered into the median between lanes to our left. The Maverick would not start. We were about 6" off the left hand white line of the west bound passing lane. I called 911 who sent a PA State Trooper to park behind us with his flashers on. We were towed off the [XXX] exit ramp to a garage. We tried to start the truck five times, it would not start. The sixth time it did start but when the tow truck operator tried it, the truck only started intermittently. We called the nearest Ford Dealer, Healy in Goshen, NY. We were towed to Healy the same afternoon. They said their diagnostics could find no problems. Their invoice is attached. Since the event on [XXX], the Maverick has not turned on when the key is turned & brake pedal depressed multiple times. When this happens the same two lights (check engine & battery) stay on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11661735

I own a 2023 Ford Maverick XLT Hybrid. I am having issues with the 12v battery. The battery drains unexpectedly making the truck go into Battery Saver Mode. I already took it to the Ford de leadership where it received a new 12v battery. Couple of months go by and now the replacement battery is having the same issue.

NHTSA ODI 11660696

2023 Ford Maverick Hybrid XLT lost all engine power at highway speed in the left lane of [XXX] . Red Warning Triangle with notice to pull over and Check Engine light with codes P0811, P0E71 and P1920. Truck then went completely dead, no electrical indication on the instrument panel and would not start. I towed it to the dealer and they said they reset and reloaded software on the PCM and BCM, but no explanation of what caused the issue to occur. Very unsafe for everyone if these hybrid vehicles can just go dead like this with no warning and no prior issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658623

On [XXX], I was involved in a backing accident that was significantly caused by the subject of this recall (Manufacturer Recall Number24S59, NHTSA Recall Number24V684). When I put my vehicle in reverse, the rear view camera came on. However, what I didn't realize was that the image displayed on it froze shortly after the camera turned on making it appear that it was clear behind me and safe to back. But another vehicle had pulled off of the street and stopped right behind me immediately after I put it in reverse and was looking at the frozen image that it was clear and safe to back. The car behind me was shorter than my vehicle and had pulled in behind me in the drive-thru line at somewhat of an angle, so only the front of their vehicle was directly behind me and the rest of out of view of my rear view mirror. I was trying to back, because the drive-thru was two lanes and the right lane I was in was backed up due to a delay and an employee was waving me to come to the left lane since it was open and available. Because the other customer had just pulled in behind my vehicle from the street while my rear view camera was displaying a frozen image of when it was clear behind my vehicle, when I backed slowly, my rear bumper cracked the other car's front bumper. Because of Ford's safety issue, I have incurred an expensive liability claim for damages to the other party's vehicle. Claim details: Claim #: [XXX] ($3,563.81 in repairs + $581.06 rental car = $4144.87 total) StateFarmClaims@statefarm.com Ph: [XXX] Fax: [XXX] A fix for the recall has since been issued and I need to get my truck in for recall repairs. However, I am filing this complaint to NHTSA to document the damage caused by this issue and will also be seeking recourse from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11655174

I had the recall work done for the back up camera that freezes while I am reversing. After the recall has been completed, it still freezes/glitches while I'm backing up. Nothing changed after they performed the recall work. I do believe that the technician performed the work he was told to, but it hasn't accomplished anything. The rear view camera still takes a few seconds to engage once I put the car in reverse, and while I am in reverse, actively backing up the car, the camera feed freezes repeatedly on-screen.

NHTSA ODI 11654006

Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11641224