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What 6 owners told NHTSA about the 2023 Dodge Durango Srt

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (6)Electrical system (2)Brakes (1)Engine (1)Fuel system (1)Lights (1)

Newest first · 6 complaints

Nov 4, 2025Electrical system

Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.

NHTSA ODI 11697373

Mar 8, 2024Brakes

Brake vacuum boost pump failed while driving and I had very little stopping power.

NHTSA ODI 11576283

Jan 25, 2024Lights

My left rear tail light has a water intrusion issue. From calling the dealership they stated their likely solution would be to drill a weep hole in it (HA!). Reading online this is a massive issue, a recall needs to be issued on these vehicles as it is a known defect with safety a cost impacts.

NHTSA ODI 11567724

Sep 18, 2023Electrical systemEngine

The contact leased a 2023 Dodge Durango. The contact stated while driving 25-30 MPH with his children in the rear seats, the vehicle lost electrical power and stopped abruptly. There was no warning light illuminated. The vehicle failed to restart, and the doors were locked. The contact was able to manually lift the door latch lifter pin and exited the vehicle with his children. The vehicle was towed to the dealer, where it was diagnosed that the C10 power wiring through the PDC was loose. The dealer informed the contact that the failure was a manufacturing defect. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.

NHTSA ODI 11545155

Aug 13, 2023

My sunroof shattered for no apparent reason……!

NHTSA ODI 11538229

Jul 19, 2023Fuel system

The contact owns a 2023 Dodge Durango. The contact stated that fuel started to pour out of the vehicle while refueling the vehicle. The contact stated that the fuel tank was not yet filled prior to the failure. The following day, the vehicle was driven to the dealer and inspected. The contact stated that based on the preliminary inspection, there was no fault found. The contact then drove the vehicle back to the gas station with the service tech. While at the gas station, the contact was unable to duplicate the failure, and was informed to monitor the vehicle and to return to the dealer should the failure reoccurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 6,000.

NHTSA ODI 11533231

Working with the data? Download all 6 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Dodge Durango Srt verdict →