What 40 owners told NHTSA about the 2023 Dodge Challenger Srt (driver)

I am reporting a serious public safety concern involving Walmart Auto Care Center in Waterford, CT, after tire installation on my 2023 Dodge Challenger. Walmart installed four new Michelin tires on 05/12/2026 after Walmart.com order #[XXX]. On [XXX], a missing front passenger-side locking lug nut was discovered. I photographed the missing lug nut area and reported the issue to Walmart. When I returned to the Waterford Walmart Auto Care Center on 06/12/2026, the Tire/Lube department manager stated that Walmart associates do not tighten or torque locking lug nuts because of a prior incident where a locking-lug key broke inside a customer’s wheel. This was never disclosed to me before service and was not posted for consumers. On 06/24/2026, the same department manager confirmed that statement in front of an assistant store manager during a recorded in-person interaction. During that same interaction, after I stated the vehicle has five lug nuts per wheel, the assistant store manager stated words to the effect that I could safely drive with only three lug nuts. My concern is not only reimbursement. This appears to be a serious vehicle safety issue: customers may be leaving a tire service department with missing, unsecured, or untorqued locking lug nuts, without being warned that all lug nuts were not properly secured. Lug nuts secure the wheel to the vehicle. A wheel or tire assembly failure at roadway speeds could endanger the vehicle occupants and the public. I have scheduled an independent inspection with Karns Automotive for 07/06/2026 to evaluate Walmart’s tire work and related wheel-safety concerns. Walmart Ethics/Safety reference: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11746367

The engine is malfunctioning. It is available for inspection. When you accelerate the vehicle, the engine goes into limp mode then it goes into neutral and you have to find a safe place on the side of the road to pull over shut it off and restart it. It's very very dangerous. Yes, Vatland Chrysler Dodge in Vero Beach. After it first malfunctioned the engine light came on and it's been on ever since. The dealership Vatland Chrysler can't get authorization from corporate to repair it and the vehicle is sitting and unsafe to drive.

NHTSA ODI 11734315

The front windshield spontaneously cracked from the A frame. This is dangerous because it weakens the windshield and can impair vision. Multiple people online have complained about the same issue with their 2023 Challengers. I had it fixed at my dealership and through my insurance for an exorbitant amount of money. I contacted Stellantis and they tried to get in contact with the dealership but I dont believe they did. It doesn't appear they ever did their own investigation nor did they ever respond to my requests for reimbursement. I think this should be investigated given the number of claims online about this issue and that it appears to be a manufacturer defect. In all the cars my family and I have had over the years, none of them ever had an issue like this.

NHTSA ODI 11723285

Windshield stress crack. From driver side A pillar across the windshield. Widely known factory defect issue. Causing many windshield replacements. No impact, no chips. This was due to improper bonding of the windshield during manufacturing, and body flex of the vehicle.

NHTSA ODI 11713072

ON 12/24/2025 I found a foot long stress crack on the passenger side of the windshield. I was a National Glass Association Technician for 10 years I can tell the difference between a stress crack and an impact crack. There is no reason for this 2023 vehicle to have a stress crack with only 38,000 miles. Apparently, this is an ongoing issue all one needs to do is google the condition to see there is a problem with these vehicles and windshield stress cracks. My concern is what is the underlying reason causing these stress cracks and is it a larger safety issue as I believe the manufacture most likely knows.

NHTSA ODI 11707567

Have a crack in windshield on passenger side about half way up pillar. There is no places of contact just the crack like it’s from body flex and there are a lot of other challenger customers with the same issue

NHTSA ODI 11705728

This make/model/year has many issues of windshield cracking. My car windshield was fine, no issues, I went to the garage to uncover it to drive and there was a crack among the passenger edge about 9 inches. I researched if this was a recall/known issue. No recall but many many issues amongst owners of this car, in the exact same location for no apparent reason. They are saying it IS a build issue. Window cracking in Dodge Challengers, especially 2023 models, is a widespread issue linked to potential body flexing/twisting from manufacturing defects, causing stress cracks in the windshield; it's often a factory/assembly defect, not just typical wear. Dodge will NOT fix my windshield, they state there is only a 12 month glass warranty. I purchased my car in May of 2024. It only has 3000 miles on it and there is NO evidence of debris causing this. If you google, you will see how bad this is and it is affecting these cars everywhere.

NHTSA ODI 11704979

I know this has probably been posted. Driving last night with the wife and I smell fuel. Then the gas gauge starts to drop from full to empty in less than 3 minutes. I pull over, the car shuts down. I see fuel on the passenger side , just in front of the tire. Get the car safely towed home. I pop the back seat and remove the access cover for the fuel pump. See picture. This is how I found the fuel line. The green locking tab was not locked. Even though theirs a green paint mark to confirm the fuel line is secure. Obviously not. The locking tab barely engages and is so easy to move to the unlocked position with no effort at all. Stellantis should be embarrassed that a vehicle left their plant in an unsafe condition. Either the locking tab was not engaged fully or in my opinion a terrible design. It should lock with some effort. With the high pressure the fuel system is under there should be a better locking mechanism. This is a poor design. My car is not modified, has only 2,000 miles on it and has never been tracked. To me a design flaw or piss poor installation tech is responsible. The car could have caught on fire and hurt someone if it was in my garage. These lines should use aircraft style fasteners for the fuel lines, especially at the top of the pump. I have seen at least 12 other instances like this online. That means there are many more. There needs to be a recall that changes the fuel pump and a much more reliable fastening and locking system. These car were and are not cheap. I’ve never complained here or anywhere. I really enjoy the car. But now my confidence in the vehicle’s safety is very much in question. When I called Chrysler roadside assistance they said I couldn’t get a two until Monday 11-3. WTH! @DodgeCares sounds like you don’t really care. The BMW dealership that I have bought two cars from where out in 30 minutes to help and get me and my car home.

NHTSA ODI 11697014

Passenger seat will not lock into place, even while driving or stationary causing concern as this becomes a safety issue.

NHTSA ODI 11688299

My traction control is turning on and off by itself I’m not touching the button can be at a stoplight or drive down the road

NHTSA ODI 11680174

As described in the 05-001-22 bulletin, my brakes are making a clicking noise when reversing or turning at low speeds. A bulletin has been issued for every year except 2023 (my car’s year) for the same issue.

NHTSA ODI 11679187

Front windshield on the passenger side developed a stress crack. There is no impact mark and the crack developed while turning a corner. Hopefully this doesn't mean that there is a deeper issue with the frame. This is a common issue on this year and model specifically that many have been complaining about on online forums. The crack grew from 5 inches to over a foot long within an hour. Others have said this will continue to grow horizontally until it splits the glass in two. This is a huge safety risk for all of the obvious reasons which can be googled. Not to mention it makes the car legally undrivable until fixed.

NHTSA ODI 11676658

On March 25, 2025, the windshield in the vehicle spontaneously cracked, while parked and unattended, beginning from about midway down on the driver side A-pillar. This seems to be a known and repeated issue with windshields on the Dodge Challenger. Inspected by the dealership who stated that they had seen the issue before and agreed that it was obviously not struck with anything. Dodge (Stellantis) denied warranty claim.

NHTSA ODI 11674780

At 7k miles my windshield cracked sitting in the driveway. I have done some research and there are plenty of examples of 2023 Dodge Challengers having this issue. It is because of a manufacturing defect in the glass. I contacted Dodge and the dealership and they've claimed this damage is known and even inspected to prove it was not caused by an impact. Dodge also will not replace it under warranty even tho it is a manufacturing defect.

NHTSA ODI 11671761

So this is not about an actual incident that occurred but is more so about about an issue with a manufacturer ive uncovered , being a mechanic and working primarily on dodge vehicles ive noticed at least for the last 2 years of modules the part numbers they list for their car line have not had the correct modules in them , in my own case I needed a module for my own car ,Ive bought 2 from junkyards using dodges own service library and the cars vins they came from that were once on the road and both cars had the wrong module numbers , I have since ordered a brand new module using the exact part number from a dealership brand new in the box and that module is also not the correct part number..my concern is who else is driving these cars from at least the last 2 years with the wrong module in the car, I have read all 3 modules using witech dodges own software and all 3 are not the ones that are supposed to be in them..I also know there are 152 on backorder of the correct ones that should have been in them with 0 being made...im not really one for conspiracy but this is kinda crazy. I know for sure that things like vehicle weight and stuff are programmed into these and the wrong calibration of that alone could easily cause the system to not function as designed causing crashes that could have been avoided if the system were functioning properly , the part number in question should have been 68399772AE,68399772AF and if they ever get a supplier for the latest revision they list that part number is 68399772AG, the supersession they list is from at least 2021 model years forward so it may have been even longer but I only have proof for the 23 year cars.the cars affected are chrysler 300, dodge challenger and dodge charger all trim levels as far as I've seen should have 68399772AE and none do. The file uploaded is a picture of a brand new 68399772AE out of the box and what was actually in the box. I have more of junkyard car modules that also weren't correct.

NHTSA ODI 11663344

Got into my vehicle Saturday 4-19-25 and hit the start button and my front windshield cracked!!! A lot of people are having the same issue if you look on the dodge hellcat forum.

NHTSA ODI 11656246

My brake lines melted to my exhaust manifold due to manufacturer defect and manufacturer cannot get the part to fix it

NHTSA ODI 11655873

I own a 2023 Dodge Challenger R/T with approximately 9,200 miles. Recently, while the vehicle was parked, I discovered a significant crack in the front windshield originating from the passenger side edge with a length of approximately 10 inches. Notably, there are no visible signs of impact, such as rock chips or debris damage, indicating the crack developed spontaneously. This sudden failure compromises the structural integrity of the windshield, potentially reducing protection in the event of a collision and distorting visibility, thereby posing a safety risk. I took the vehicle to Hendrick Chrysler Dodge Jeep Ram in Concord, NC, where the dealership visually confirmed the crack. However, they denied warranty coverage, citing that the issue occurred beyond the 12-month coverage window. No prior warning lights, messages, or symptoms indicated any issues before the windshield cracked. Upon researching, I found that other owners of 2023 Dodge Challengers have reported similar spontaneous windshield cracks without any impact, suggesting a potential manufacturing defect. For instance, a user on a Challenger forum reported a 6-inch crack on the passenger side of their windshield, which appeared without any impact and extended halfway across the windshield by the end of the day. I believe this issue may be related to inadequate windshield adhesion or stress from body flex, possibly due to manufacturing defects. I am submitting this complaint to bring attention to a potential safety defect that may affect other vehicles of the same model and year.

NHTSA ODI 11655272

Once the cruise control or adaptive cruise control is set, there is no indication as to what the speed is set to on the display. The only way to find out what it was set to is to turn off the cruise control then set a new speed. Also, when increasing or decreasing the speed control, there is nothing to indicate the new speed in the display. You must count how many times you press the + or - speed button to calculate the new speed. I believe this is a big driving distraction and could be potentially dangerous. You could also accidentally set the speed faster that you thought. All other cars with cruise control that I have owned or rented show the set speed on the display. According to online Dodge Challenger forums, this is a common complaint with this year and model car as well as others. The forum indicates that this may be a programming error/oversight. It has been into the dealer a couple times for several days. They confirmed that it happens on my car and all the cars in their lot of the same year and model. Stellantis stated that this was done by design since 2019 even though the owner's manual says the speed should show on the display. This issue has been present since I purchased the car in September 2023 and continues to this day. I, and others, would like the manufacturer to fix this problem. They acknowledge the issue exist, but continue to ignore it and refuse to fix it.

NHTSA ODI 11641918

On Wednesday, [XXX] I was driving on [XXX] between Daytona Beach, Florida and Jacksonville, Florida. My Dodge Challenger’s windshield suddenly cracked while driving when I transitioned from the newly resurfaced left hand lane to the lower, not yet resurfaced, right lane. Two cracks immediately formed from the left a-pillar. There was no impact from an object that caused this to occur. The component that failed was the windshield. My safety was put at risk as my visibility was no limited due to the cracks in the windshield glass. Two separate Dodge dealerships have inspected the vehicle's windshield and taken digital photographs. No, the manufacturer themselves have not inspected the vehicle or component. At least not in person. There were no prior warnings to the windshield cracking. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11635610

I’m not sure if anyone has reported Dodge ( Challengers ) windshields unexpectedly without impact cracking. I’m seeing it a lot on the 2023 years my windshield cracked without impact, my brother also has a 2023 scatpack and his windshield cracked not even a week after purchasing the car. My cousin and uncle both have a 2016 and both windshields are cracked. I’m seeing a lot of videos on social media with people getting challengers and their windshields are cracked aswell there is no ways it’s a coincidence.

NHTSA ODI 11632356

-The windshield cracked along the right passenger side with no visible impact points prior to entering the vehicle. -The windshield crack reduces visibility thus increasing the risk of a crash. -The independent service center that replaced the windshield stated that it was 100% a stress crack induced through the manufacturing process. No visible impact point was found after removal of the windshield. -The windshield has not been inspected by any relevant authorities such as the manufacturer, police, or insurance representatives. -No warnings, messages, or symptoms of the problem were present prior to the failure.

NHTSA ODI 11631962

Windshield cracked for no reason no scratches chips or damage but cracked from the A piller on the driver side.

NHTSA ODI 11628384

2023 Dodge Challenger was parked and not running. Opened driver's door and windshield cracked from pillar on passenger side. No prior stone chips, no prior cracks. Car had less than 3000 miles when crack occurred. Appears that windshield was not properly bonded to the vehicle. Paid Safelite $348.03 for windshield replacement.

NHTSA ODI 11621282

I purchased a DODGE 2023 CHALLENGER SRT HELLCAT WIDEBODY JAILBREAK with manual transmission in October 2023. In April of 2024 I noticed that the AC did not work when the vehicle was NOT in motion and the OUTSIDE temperature was more than 90 degrees. I took it to a local dealer ship and they kept troubleshooting the vehicle with Dodge and could not fix the issue. Come to find out, all 2023 manual transmission Challenger Hellcats have the same issue. This is effecting approximately 628+ vehicles. Dodge Care states they are aware of the issue and are working on it internally, however no ETA or timeline has been given to the customers of the affected vehicles. Dodge provide me with the following case numbers that you can use to investigate: Case: [XXX] Star Case: [XXX] Their contact phone number is: 855-778-8326 The weblink below is 10 pages (and growing) of customer experiencing the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11620077