Home · 2023 Audi Audi E-tron · Complaints

What 5 owners told NHTSA about the 2023 Audi Audi E-tron

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (5)Crash / fire / injury (2)Electrical system (2)Brakes (1)Speed control (1)Transmission & drivetrain (1)

Newest first · 5 complaints

Jun 5, 2026Electrical systemBrakes

When driving, my vehicle recieved multple warning messages at the same time. The first message was that my brake was malfunctioning, and when I went to brake, the brakes did not work. Thankfully, I wasn't going too fast when this happened and I was able to bring it down to a slow and turned into a lot. I could've easily hit another vehicle or totaled my car because the brakes simply stopped working. The problem seems to be at the maker level for Audi eTrons - I've read this has been happening. There were no prior warnings or issues whatsoever, in fact, I had a full service in February (3 months before this incident). Audi had a tow truck take it. The code for this is TSB 2072977/3. Their notes say "vehicle checked and found no communication with ABS module U012100 TSB loosened and fastened earth strap. Performed sleep cycle and softward update 30TU."

NHTSA ODI 11742294

Aug 13, 2025Crash

On at least two occasions, my car suddenly accelerated when I was trying to reverse from a parking spot. The acceleration was very sudden. I did not even have my foot on accelerator at the time. This is extremely scary. In one occasion, I did hit a passing car as my car accelerated. Fortunately no one was hurt (or killed!), but had damage to both the cars. Second time when this happened, fortunately I was able to stop it before it hit any car behind me. On internet there are many Audi E-tron owners have similar experience either while reversing or simply while trying to park the car - the car accelerates without any warning. NHTSA need to force Audi to recall these cars and make needed corrections and updates as needed to prevent any further disaster due to this issue.

NHTSA ODI 11680439

Jun 4, 2025Speed controlCrash

Audi E-Tron (Q8) sudden unintentional acceleration caused a collision to stationary object while releasing brake on a turn. The accelerator was not touched while turning the steering wheel into the drive. It instead launched forward beyond the agreed 5 MPH and hit a tree. Causing significant damage to the vehicle’s front passenger wheel and hood. The airbags did not deploy nor did the “pre-sense” safety collision avoidance sensor attempted to stop the vehicle from hitting the object.

NHTSA ODI 11664743

Jul 30, 2024Electrical system

Vehicle malfunctioned and stopped in middle of highway with no warning. It forcefully braked to shutdown. Was able to restart car and drive away after a minute. Two days later it had emergency SOS warning on dashboard. Took vehicle in for diagnostic and repair. When pushing software update the module locked up and car would not start. Replaced module but not confident vehicle will not repeat random behavior. No data provided by Audi to ensure this was not trial and error corrections and that the vehicle is safe.

NHTSA ODI 11605340

Feb 7, 2024Transmission & drivetrain

The contact owns a 2023 Audi E-Tron. The contact stated while driving 35 MPH and then stopping at a stoplight, the contact attempted to accelerate the vehicle failed to respond as needed. No warning light was illuminated. The failure recurred on several occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 380.

NHTSA ODI 11570585

Working with the data? Download all 5 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Audi Audi E-tron verdict →