Apr 2, 2025Visibility & wipers
While driving at approximately 5 MPH, the front passenger side window spontaneously shattered without any external or internal impact. I was alone in the vehicle and no one was seated in the front passenger seat. There were no objects in the car that could have made contact with the glass, and there was no indication of any road debris or other outside force. The window failure caused microshards of glass to scatter into the cabin, creating a potential safety hazard to the driver and any possible occupants. There were no warning lights, alerts, or symptoms before the failure occurred. The vehicle was inspected by a manufacturer service center, but the request for an engineering-level inspection was denied. The service center did not identify any external cause for the failure but still refused warranty coverage and did not escalate the issue for further analysis. The issue has not been reproduced but has not been properly investigated by the manufacturer either. Given the complete absence of impact and the sudden nature of the failure, this appears to be a glass defect or an installation issue. The broken component is available for inspection.
NHTSA ODI 11652232
Jan 27, 2025Visibility & wipers
The driver side rear view mirror vibrates at most speeds in a way that renders it useless. This is a well described issue. Tesla is aware of it but refuses to fix it. It renders the mirror useless at some speeds.
NHTSA ODI 11638946
Jan 9, 2023Visibility & wipers
Yesterday while my car was supercharging. Loud Arcing and electrical sounds were heard. I was inside the car with my seatbelt on as I was only planning on supercharging for about 10 minutes. Approximately 2 minutes after charging started I heard loud electrical sounds similar like when a transfer explodes. I was getting ready to get out of the car and it stop. Within 30 seconds or so my HVAC stop working and "cabin climate control system requires service-Cabin heating/cooling limited or unavailable" caution message was displayed. The cabin heating stop working completely and it was about 29 degrees f in Chicago. I went a little deeper into settings and more than 10 faults were showing relating to high voltage condition detected. I call roadside assistance for a tow and I was told I could still drive the car home which I did. Car sat overnight and faults remained and did not cleared. I had to drive in below freezing temperatures this morning to work and I had to wipe my windshield clean and it resulted in me NOT BEING ABLE TO SEE OUTSIDE DUE TO BEING COMPLETLY FOG UP. It looks like my heat pump stop working completely which shutdown the HVAC in the car. This is a safety hazard due to visibility outside car getting possibly blocked due to no A/C.
NHTSA ODI 11500756
Nov 14, 2022Visibility & wipers
Distortion within windshield. Appears to be manufactured this way. Employee within service center is a typical problem. Upon check-in the service writer even noticed it. I got a message from service later advising vehicle is ready to be picked up and the windshield is within Tesla specs. How can something that distracts a driver within the windshield be within specs and how is Tesla not liable if it causes driver distraction or even a collision and they refuse to fix?
NHTSA ODI 11493538
Nov 14, 2022Electrical systemVisibility & wipers
On November 1, I terminated my 3 year lease on a 2019 Tesla S for a new lease on a 2022 Tesla Model S. I was very happy with my original lease. During this week of driving I learned of the many changes that were made for this new model. So far most of them are only a matter of adjusting to these new/modified features. But some of them are definitely a safety hazard. This is the deletion of the left stalk on the steering wheel to indicate a planned change of direction and blink the appropriate turn signals. It is replaced by two “touch” buttons on the left side of the steering wheel, one for a left turn indicated by a left arrow and one below it for a right turn. Possibly one may memorize their location but until they are memorized the driver will have to take his/her eyes off the road for the few seconds to it takes to find the button. Neither of these buttons feel different by touch compared to the nearby surface. They can only be selected by looking at them. Of course if the steering wheel is not in its default position such as when the driver is making a turn, he/she has to take the eyes off the road for a few seconds. At 60 mph the car travels about 440 feet in 5 seconds. I looked up the Massachusetts Drivers Manual, on the web, about the use of the directional signals. I copied those sections below. After each section, if appropriate, I made a comment on how this affects the driving of the new Tesla https://www.mass.gov/doc/drivers-manual Commonwealth of Massachusetts Sharing the Road A User’s Manual for Public Ways p. 30 Signal properly before changing lanes p.98 Rotary Traffic Rules Traffic travels counter-clockwise in a rotary. Always yield the right-of-way to vehicles already in the rotary (unless told differently by signs or police officers) and to pedestrians. Use your turn signals in the same way as any other intersection. Travel through the rotary and, when you are ready to exit, use your right turn signal. (Comment) A few times a week I dri
NHTSA ODI 11493532
Nov 11, 2022Visibility & wipers
Distortion within windshield glass. Appears as if looking through magnifying glass. Causes driver distraction. Appears to be manufactured this way.
NHTSA ODI 11493164