May 13, 2026Electrical systemBody & structureSpeed control
2022 Tesla Model S Plaid purchased CPO from Tesla Florida Inc. Jacksonville on 8/29/2025 for $75,533.19. Multiple unresolved safety defects. (1) Trunk closure obstacle-detection failure 10/15/2025: key fob fell in gap between liftgate and roof; powered liftgate continued upward opening cycle and compressed fob against fixed roof glass until rear glass shattered. $4,100 repair. Same cycle on a child hand or finger would cause crush injury or amputation. Tesla Model X tailgate and falcon doors have obstacle detection; Plaid liftgate lacks it. (2) Passenger-side rear door handle requires extreme pressure to operate, raised 10/25/2025; iced over 1/19/2026 compounding egress hazard. (3) Center console haptic backup gear selector non-functional plus observed main touchscreen reset/blackout events: no manual gear control during foreseeable touchscreen failure event. (4) HV battery umbrella valves and flood port plunger required replacement 10/25/2025. (5) Rear spoiler bilaterally detached as of 5/13/2026 on 200mph-capable vehicle. (6) Front trunk latch unreliable; requires 2-3 commands to open; risk of hood opening at speed. (7) USB charging circuit melted a portable battery bank 11/2/2025; fire-risk overcurrent indicator. (8) Tire sidewall damage Tesla circled "OK" at CPO delivery; refused replacement 5 times; Tesla SMS 1/13/2026: "sidewall damage would need to be replaced." (9) Multiple unauthorized digital-access events: Track Mode created post-service; Charge Current set to 5A; Dog Mode disabled; pre-delivery key card 8/28/2025; phone key 3/14/2026; both front door reflectors found loosened 11/8/2025. Warranty defect notice sent certified 4/20/2026; Tesla declined 5/7/2026 without addressing any item. Full documentation, SMS thread, photographs attached.
NHTSA ODI 11737697
Aug 11, 2025Seat beltsBody & structure
The front right door top hinge bolts fell out. Believe the bottom one is broke off. Also have vehicle has a seat belt warning alarm indicated. There is a vehicle appointment scheduled for the Thursday August 14, 2025. Did not notice any warning signs. The door separated in the parking lot of a food establishment.
NHTSA ODI 11679777
Jun 12, 2025Latches & locksBody & structure
Driver door does not unlock after a trip, with passengers inside the vehicle. Driver is unable to exit the vehicle from the driver door. This has happened a couple times now, a Tesla mechanic stopped by after the first time, but didn’t find any issue. It’s happening again.
NHTSA ODI 11666652
Jul 5, 2024Body & structureCrash
I was driving on the highway utilizing the full self-driving mode. There was traffic and I was behind an 18-wheeler. The 18-wheeler turned into the right lane, but because of the traffic, it couldn't completely clear the lane so the rear was slightly sticking. The Tesla stopped because it couldn't clear the lane while the 18-wheeler was sticking out. I didn't intervene because it had stopped. Then all of a sudden, it surged forward causing the Tesla's right side mirror to be hit by the 18-wheeler's back. The right side mirror's paint job was completely taken off. I didn't have time to intervene because of the sudden surge.
NHTSA ODI 11599199
Mar 2, 2023Body & structure
The hood/frunk open by itself. I was driving at around 25 MPH when hood/frunk suddenly opened. This is a serious saftey issue luckily I was able to avoid an accident as I could not see with the hood obstructing view. Vehicle will be taken to Tesla for inspection. No warning lamps or indications Also seems as if there is no secondary latch.
NHTSA ODI 11509924
Feb 23, 2023Body & structure
1) Lower drivers knee airbag panel improperly installed. Photos available. 2) This could cause malfunction of the airbag in an accident 3) No response from Tesla service when reported in the Tesla App, and in person. 4) No, but I have photos and the EPC identifies the parts in question. 5) Loose trim panel made the problem apparent, noted at delivery. Noted loose and broken lower dash trim panel under the steering Yoke. Upon investigation, noted the panel was designed to be held in place by 4 circular magnets, two on the panel and two on the lower dash support. However, in this case, a 10mm high strength steel bolt with a torque stripe was inserted into the mating magnet on the lower dash structure. The strength of the magnet was such that the bolt was apparently fully seated. The problem was, where did this bolt belong? It was found the adjacent lower panel was the knee airbag panel was designed to be secured by two 10mm bolts, and one was missing! The errant bolt was placed into the proper hole and torqued per the SM. The passenger side panels and bolts were found to be properly installed, and torque striped. I believe the placement of the Yoke makes it difficult for assembly personnel to ensure the airbag bolt is placed into the proper hole, and the magnet keeps the bolt in position when it is incorrectly placed. The problem is this leaves the lower knee airbag secured by a single bolt, and that is a potential safety concern. Please contact me for photos and supporting documents.
NHTSA ODI 11508830
Feb 6, 2023Body & structure
Windshield cracked after preheating the car and pulling out of driveway in cold weather. Saw and heard the crack happen. Found hundreds of other complaints online of owners reporting similar issues. Brought into Tesla dealer and they claim it was from an external windshield chip that then spread although no external chip was present. They seemed very knowledgeable about this issue and trained to try to not cover this under warranty.
NHTSA ODI 11505936
Jan 13, 2023Body & structure
1. When I was driving, the left rear door suddenly opened by itself. 2. It would cause car accident, injures and even death. 3. I haven't go to the service center yet, because it's very hard to make a timely appointment with Tesla. 4. No. 5. No.
NHTSA ODI 11501698