Jun 12, 2024Transmission & drivetrainElectrical systemFuel system
Vehicle suddenly and violently lost power to its front drive units while driving steady on neighborhood street at low speed, <25 mph. Vehicle shuddered to a stop, then put itself in park, rendering it immovable in the middle of the street. Vehicle indicated a critical failure on its screen. Vehicle towed to Tesla service center. Vehicle had front drive unit inverter and pyro fuse replaced. No prior indication or errors before the failure.
NHTSA ODI 11593979
Apr 4, 2024Lane DepartureElectrical system
The contact owns a 2022 Tesla Model 3. The contact stated the Self-driving feature automatically turned on without the contact's engagement. The vehicle attempted to make unexpectedly appropriate lane changes due to traffic several times before the contact noticed it was in self-driving mode. There were no warning lights illuminated. The dealer/manufacturer was made aware of the issue and stated they sent an email with instructions regarding the self-driving mode prior to the activation of the self-driving feature. However, the contact had not seen the email and was not aware the feature was activated. The contact stated a notification was not sent to the car screen allowing the contact to read the instructions and activate the feature
NHTSA ODI 11581110
Feb 22, 2024Electrical systemSpeed controlLane Departure
Have reported multiple times the safety hazard with the unnacuracy of the mileage given per charge. Vehicle will drain through battery leaving motorist standard. When using self drive option vehicle will not stay in appropriate lanes. Vehicle will overheat on battery and start making concerning sounds while driving. When reported to Tesla they acknowledged the issue but have failed to fix the issues on the vehicle.
NHTSA ODI 11573312
Feb 13, 2024Electrical systemDriver assistanceCrash1 injury
The contact owned a 2022 Telsa Model 3. The contact stated that while driving at 18 MPH, the vehicle veered to the right hitting an electrical pole. The contact stated neither the autopilot nor cruise control was set to on, and the vehicle failed to stop. The contact stated it happened so fast he was unable to depress the brake pedal in time. No warning lights were illuminated and the air bags in the vehicle failed to deploy. The contact sustained a knee injury and later received medical attention at an urgent care. However, the contact stated he was traumatized from the crash. The vehicle was towed and deemed destroyed. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 21,372.
NHTSA ODI 11571652
Feb 5, 2024Electrical system
Rear view camera display sometimes just a blank screen, other times delayed by 2-15 seconds. Has been in for service 3 times and Tesla Service will either say could not duplicate or acknowledge problem, but not repair. Seems like a widespread Tesla problem, but no resolution as of yet.
NHTSA ODI 11570081
Jan 23, 2024Transmission & drivetrainElectrical systemBrakes
Accelerating with no input braking unsuccessful resulting in running a stop sign across two-way traffic. Vehicle stopped after approx. 100 meters after running the stop sign. I have discussed with Tesla service to run a diagnostic report (not completed at this time). No warnings or error messages. Vehicle resumed normal functional control after. Tested accelerating and braking at the same time gives error message did not present during the incident.
NHTSA ODI 11567311
Jan 10, 2024Electrical systemBrakesDriver assistanceCrash1 injury
the car started to abruptly accelerate when slowing down the car at a stop light and would not brake. the anti collision functions did not work. the car went into a truck.
NHTSA ODI 11564754
Dec 14, 2023Electrical system
For several months now, my Tesla Model 3 has exhibited a persistent issue with the turn signal blinkers. The turn signals operate visually as intended but fail to produce an audible clicking sound. Despite being advised by Tesla support that this issue is slated for resolution in a future software update, the problem persists, causing concern over the safety implications associated with the lack of auditory indicator. The absence of the audible turn signal notification may compromise overall road safety, especially for individuals who rely on both visual and auditory cues while driving.
NHTSA ODI 11560114
Nov 17, 2023Electrical system
My tesla stopped on me in the middle of the interstate because the car thought it was not charged. Tesla assured me that the vehicle was fixed. A few weeks later the car started telling me again that it thinks it is not charged. Tesla is not providing no solution on what the problem is. This vehicle is a major highway hazard because it can stop suddenly with no warning.
NHTSA ODI 11555724
Oct 27, 2023Electrical systemBackup camera & sensors
The contact owns a 2022 Tesla Model 3. The contact stated there was wiring that was loosened from the ground unit. The camera was making an abnormal crackling sound when it was hot. The contact stated that the screen was pink or blank at times. The vehicle was taken to the local dealer six times, where it was diagnosed that the wiring was loosened. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 500.
NHTSA ODI 11552293
Oct 3, 2023Transmission & drivetrainElectrical systemFuel system
I was manually driving my Tesla Model 3 on the interstate when without warning the car stopped in the middle of the interstate. The entire car locked up and I was unable to turn the wheel or even get it back into gear. I even tried to put on the hazards but the car just completely died. When the vehicle stopped it was at 60% charge on the battery. I sat in panic thinking I was going to get rear ended by the highway traffic. I called for police to come out and cut off traffic. They also had a tow truck company come and tow the vehicle to a local Tesla service center. This was a very dangerous incident because the normally on the interstate vehicles travel at high speeds. I was fortunate that it was rush hour traffic so cars were moving slower than usual and the car behind me was not following closely on my bumper. Tesla indicated that the failure I experience is not normal and that it was just a matter of bad luck that my car stopped like this suddenly. According to them a controller stopped reading in the car so it just shut the car down, but they are not completely sure this was the main problem or if there is another system issue in the vehicle. As well they have not communicated what would cause the computer system to think a controller is missing. Tesla trespassed and delivered the vehicle to my property essentially experimenting with my safety and of others if they identified the issue.
NHTSA ODI 11548110
Jul 27, 2023Electrical system
The contact owns a 2022 Tesla Model 3. The contact stated that on several occasions while driving at various speeds, the “Full Self-Driving Beta” allowed the vehicle to drive unsafe. The contact stated that while in the left lane going straight through an intersection, while in a turn only lane, the vehicle inadvertently launched 45 degrees into the right lane and almost caused an accident. No warning lights were illuminated. The manufacturer was notified of the failure and performed an Over the Air (OTA) software update; however, the failure recurred. The manufacturer was notified of the failure and informed the contact that the vehicle had performed as designed. The contact stated that he disengaged the Full Self-Driving Beta. The vehicle was not repaired. The failure mileage was approximately 31,945.
NHTSA ODI 11534804
Jul 13, 2023Electrical systemEngine
So here goes my story back in may I bought Tesla model 3 2022 46k from hertz clean title however, in the history, it showed a prior accident Long story short one day I was charging at Tesla supercharger I drive home the car did update and after that it wouldn’t charge or going in to drive so of course the car has warranty. I sent it to Tesla service first time. Coral cables The response was oh this car had an accident we can’t touch it the second service center after a week of diagnostic and charging me $590 for no help at all and the response to my issue first was because of the accident but when I was able to prove that the car was driving when I bought it and nothing wrong, they blamed it on the supercharger tesla supercharger that it overheated the batteries and now the motor and the high voltage battery needs to be replaced at my own expense, at no time the car told me pull over it could’ve caught on fire ,no warranty at all when I asked service why I didn’t see that me charging the car is overheating the batteries he said it’s internal warning messages this is at Miami Gardens service center Now I have been experiencing and Tesla‘s and how to do service and how they work and I’m pretty sure I can see that they are clearly I don’t want to say a lying , but they are not honoring their own warranty and they just want to blame it on me now keep in mind that I’ll myself. I am a read. The reason there is at least 20 or 30 people driving a Tesla right now. I was the first person in my own community. I was the first person in my office and everybody when they saw that car with me and how I love it, they decided to buy it but when I needed help, unfortunately Tesla was not there for me I have proof that the Pyro fuse is working condition not like it what is states in the estimate and also the rear inverter is in working condition
NHTSA ODI 11532182
Feb 24, 2023Electrical systemDriver assistance
the window is opening alone
NHTSA ODI 11508909
Feb 13, 2023Electrical system
Received a recall notice in Nov. 2022. In Dec. I was putting something in the back seat, when I closed the door my fingernail was clipped by the window as it retracted to close. The back and front windows retract whenever the doors are open. For no apparent reason that I can figure out. They close when the doors are shut but if your finger is in the way it's going to get caught as my fingernail did. I was lucky it was only the nail as the windows retract with a bit of force.
NHTSA ODI 11507081
Jan 25, 2023Electrical systemVisibility & wipers
The contact leased a 2022 Tesla Model 3. The contact stated that the passenger’s and driver’s side windows failed to close completely. The contact stated that while driving at various speeds with the window rolled down and his hand outside the vehicle, the window inadvertently rolled up. There were no warning lights illuminated. The local dealer arrived at the residence, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 25,015.
NHTSA ODI 11503673
Nov 27, 2022Electrical system
Recall is not being corrected in a timely manner. Window has pinched my finger before retracting
NHTSA ODI 11495036
Oct 28, 2022Transmission & drivetrainElectrical system
My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.
NHTSA ODI 11491384
Oct 12, 2022Electrical systemBrakesDriver assistance
The car slammed on the brakes while we were using auto pilot on the freeway, even though there was no one braking in front of us. This was the 2nd time this has happened. The ac and radio shut off for the rest of the ride and the ac has been working intermittently since. We have a baby and she was not in the car but she is in the car with us often. We have submitted a service request for this week.
NHTSA ODI 11488884
Sep 16, 2022Driver assistanceElectrical system
The contact owns a 2022 Tesla Model 3. The contact stated that while driving with the Adaptive Cruise control activated or while using the Autonomous Self-Driving feature, the vehicle experienced phantom braking in some areas with a posted Speed Limit. The dealer and the manufacturer were made aware of the failure and opened a case. The contact was instructed to reboot the vehicle. The contact performed the reboot several times however, the failure persisted. The failure mileage was approximately 2,000.
NHTSA ODI 11484771
Sep 2, 2022Driver assistanceElectrical system
The contact owns a 2022 Tesla Model 3. The contact stated while driving 70 MPH with the self-driving assist feature activated, the vehicle experienced phantom braking. The contact stated that the failure occurred approximately 6-10 times within 7 hours. The contact stated that the failure reoccurred 4 times within 4 hours while driving with self-driving assist and auto-steer mode the following day. The contact notified a Tesla Service Center who informed him to submit a service request online. The contact submitted a service request online and later received a remote diagnostic test report stating that no hardware issues were found and the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,200.
NHTSA ODI 11482665
Aug 26, 2022Electrical system
Vehicle stated it was in turtle mode and completely shut off in the middle of the road and was not able to drive. Park, reverse, neutral, and drive was not available.
NHTSA ODI 11481379
Jun 17, 2022Electrical systemFuel system
Got in vehicle in driveway and upon turning on there was a large thump in rear of vehicle, proceeded by a message to pull over safety indicating rear drive unit failure. Tesla replaced the rear inverter unit. Vehicle only had 3k miles. Similar experience have been documented globally see attached article https://www.autoevolution.com/news/tesla-recall-for-127785-model-3s-in-china-due-to-rear-motor-inverter-defect-185844.html
NHTSA ODI 11469703
Jun 8, 2022Electrical systemDriver assistance
Driving like normal, using autopilot on the highway when I got an alert ‘Automatic Emergency Braking is disabled’, and the autopilot stopped working. Made a service appointment with tesla, but it’s scheduled for June 20, so thought this might help…
NHTSA ODI 11468256
May 27, 2022Electrical system
What component or system failed or malfunctioned, and is it available for inspection upon request? - Touchscreen goes black while driving. It can be inspected, but Tesla has not fixed the issue in the last 2 months. How was your safety or the safety of others put at risk? - Can't tell what speed I am going and can't hear turn signal active sound since screen is black and I have to wait 2-5 minutes after doing the steering wheel reset to see what speed I am going and if turn signals are on/off. Has the problem been reproduced or confirmed by a dealer or independent service center? - Had two appointments so far for the issue and the issue is confirmed by me but cannot be reproduced by the service center after two separate appointments even with detailed accounts of when the issue appeared. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, the result was that a software update is required and after two updates the issue keeps happening more frequently. This is with the active recall fix update and one more update after that. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Only warning sign that sometimes happens is when playing music through the bluetooth audio, there would be 1-5 second period of a "buzzing" sound before the screen would shut off. Other than that, the screen would shut off randomly with no warning at all.
NHTSA ODI 11466323