What 748 owners told NHTSA about the 2022 Tesla Model 3 Bev

Hi. My issue is partly related to case PE-22-002 and may also contribute to it as well. I will forward my dash-cam videos (the false detection of cars in-front of me for 63.5% of that drive is included here) to your email as support for the investigations. I have been noticing warnings that a car is in the lane I am changing into when there is no car present. This has happened several times, despite the camera showing no cars and checking for myself showed no cars. The first time it happened, it scared me so bad I jerked back into my lane and could have lost control of being safely in the lane. I filed a service request and was told it would cost me an est. $195.00 to have them look at it, but they said they think it is software related and tried to say they don't deal with software issues. It has experienced many occasions of decelerating for no cause when using the Full Self Driving, Autopilot and Cruise Control. It would cause me to have to disengage them as I felt it was effecting my distance efficiency. I found a new issue last night that caused concern. We have been getting high reports of following too closely, so I drove from Plainview, Tx to Amarillo, Tx in complete control myself while driving 100% perfectly and it reported that it claimed 63.5% of that drive was "Following To Closely" when in-fact any time a vehicle was in-front of me by (I think) 30 car lengths, I changed into the other lane where the was no vehicles in the lane at all. It is my personal opinion that it is a combination of the cameras not being infrared and not seeing well enough in low light situations, and the software unable to tell the difference between darkness/shadows and objects that should be avoided. These false alerts occur more for me in low light conditions, but the unneeded deceleration has occurred in all conditions.

NHTSA ODI 11628633

In autopilot mode vehicle failed to recognize School bus with flashung red lights and children crossing in front of vehicle. Had to hit brakes

NHTSA ODI 11624540

Tesla FSD almost caused a serious accident. My car was at a stop sign at a t in the road with cross traffic going 40-50mph. The car did not see a white car driving toward from the left as it pulled out. Instead of stopping before getting in front of the car, it pulled slowly into the lane and then errored out, stopping right in front of a car that was about to T-bone me. I had to take back control of the car and quickly accelerate before they crashed into me. Luckily the combination of me taking over and accelerating and the other car also slowing down drastically saved us from having a serious accident. Unfortunately I had a fresh cup of hot coffee in my left hand and the acceleration caused it to spill allover the left side of my face, neck and chest causing burns. None of this would have happened if I wasn't testing the free trial of "Full Self-Driving." This was only a block from my home and it couldn't even work properly for more than 2 minutes. Software is so far from being ready to be safely used it is going to kill people. I have dashcam videos of the whole thing and can provide to you.

NHTSA ODI 11620771

I was driving I the Highway and the car start to move in another car direction, I went to Tesla they said is computer fault, but I’m not involved in any accident to get a computer issued and now I receive the letter reporting a problem And they don’t wanna fix this

NHTSA ODI 11618570

Full Self Driving prominently suggests the user enable “automatic set speed offset”. When enabled it tries to guess the speed it should be going, and goes that speed. On city streets and rural highways the driver is unable to lower the speed with the normal cruise control speed dial. it is disabled. It recognizes when the speed limit lowers on the road, but does not adjust to that new limit. The only option is to hit the brakes or otherwise disable the system. On the interstate this resulted in it resetting to the maximum 85 MPH as it was setting itself to 86 at every deactivation. Turning cruise control back on, despite having previously set it to the speed limit, causes it to to immediately accelerate regardless of the posted limits or the previous setting.

NHTSA ODI 11618202

The noted vehicle is one of 7 Teslas (6 Model 3s and 1 Model Y) that I have rented from Hertz for a round trip from Orlando Fl to Naples Fl. Over the last 7 months. Each of the Model 3 vehicles was different, I never got the same Model 3. Each of the vehicles exhibited the same or similar glitch when traveling on [XXX] at [XXX] when either the navigation and/or the adaptive speed control was engaged and traveling at or near the posted speed limit when nearing this specific exit. If only the navigation system is on it will direct the driver to take the exit and then return to the interstate using the on ramp. If the adaptive speed control is engaged, either with or without the navigation feature on, when the vehicle is on [XXX] near or under the overpass it will abruptly try to slow the vehicle to 35 MPH, the speed limit for traffic on the overpass. None of the rental vehicles has the full autopilot activated to my knowledge. This event will occur when traveling in either direction and has only occurred at [XXX] on my 200+ mile trip. Having this occur once or twice would be strange, but 7 times at the same location over 7 months in 7 different vehicles is more likely a glitch of some kind, and one that could result in a crash if a driver is unprepared for the unexpected rapid reduction in speed. [XXX] is heavily travelled with both local and out of town drivers in both personal and rental vehicles. I have no idea if this is occurring at other locations but it seems to be consistent here. Since the adaptive speed control must be using information from the navigation system to display and utilize the speed limit to regulate maximum speed, it is likely the problem is in the navigation system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11614533

While driving with the cruise control set, at times the care must sense that there is an issue ahead and slams the brakes on. This has happened on numerous occasions. This had led to cars following to do the same (hard braking). Although this has not caused an accident for me, I don't trust the system. I'm waiting for a rear end collision when this happens.

NHTSA ODI 11608570

This car will suddenly slow down for no apparent reason when driving with the speed control set. I have experienced this multiple times at 2 specific intersections. It has also happened at other times but on roads I have traveled on less often. Traffic aware cruise control is always enabled on this car. There isn't an option to turn it off. I scheduled a service visit with Tesla explaining what was happening at these 2 specific intersections (I included the intersection specific information). They responded and said they performed a remote diagnosis on the Autopilot System in the vehicle and its affiliated hardware and all checks came back in good standing with no faults. They went on to state "just as a reminder as Autopilot/Traffic aware cruise control is under Beta, per owners manual, many factors can impact the performance of Autopilot/Traffic aware cruise control components. Autopilot/Traffic aware cruise control may occasionally cause vehicle to brake when not required or when you are not expecting it." They referred me to the owners manual where these warnings/limitations were reiterated. I replied and asked what Tesla was doing to improve this situation. I did not get a response. I am very concerned about this sudden braking/deceleration as it may result in a rear end collision if someone is following closely when it occurs. I believe Tesla should be more transparent about what they are doing to resolve the issue. They should also provide an option to turn off the Traffic Aware cruise control until the issue is resolved.

NHTSA ODI 11604996

Tesla summons was used to summons the car. Vehicle drove forward as directed and failed to clear car on left when pulling out of the parking space to go left. Vision systems and ultrasonic sensors failed to detect and perform safety measures resulting in vehicle collision.

NHTSA ODI 11588595

The Tesla model 3 from the factory does not have the option to get the trailer mode safety software. Aftermarket suppliers make and sell class 2/3 hitches for the model 3. And while the model 3 is not rated for towing. People still have the tow hitches installed and they tow trailers. The model Y with the tow package has what is called “trailer mode” which enables safety features for towing that allows the vehicle to do several things for safety while towing: - it adjusts the wheel braking and speed stability. - It routs to “pull through” charging stations for safe charging without having to unnecessarily and repeatedly unhook trailers. - auto steer, automatic steering, emergency braking, and following distance is all adjusted to account for the trailer and its weight. - light check, checking for functional trailer lighting. The Model Y that does not get the factory tow hitch does not get this tow package software. If you get the tow hitch added afterwards on the model Y or aftermarket, Tesla does not provide this safety enhanced software. The model 3 does not get this safety software regardless. And yet people are able to install after market tow hitches I believe Tesla should be required to offer the towing software to the Model Y base and Model 3 regardless if the vehicle it tow rated or not because the safety of the vehicle when towing is a necessity. I don’t think it should matter if they charge money or offer it free so long as you can have this trailer mode software option added for safety. Because people are going to tow with their cars. A lot of people don’t follow manufacturer recommendations. And U-Haul trailer rental among many other providers offers tow hitch installations and rents trailers to people with Tesla’s. So the easiest thing is to require Tesla to provide this safety enhancement to every vehicle and not just the model Y “if it gets the tow package from the factory.”

NHTSA ODI 11588340

My Tesla sets off false front collision warnings multiple times a month, resulting in distraction, but more importantly, it increases my auto insurance rate through Tesla Insurance. I am not sure if Tesla is working on this "bug" or if it is intentional to keep driver safety scores below a certain threshold. I have video proof from the car itself indicating that there was no imminent collision threat.

NHTSA ODI 11587308

At 7:50 this morning I had my first drive with Tesla FSD 12.3.4. It had been going very close to curbs on the passenger side on 12.3.3, but this is the first time it hit the curb and damages the tire rim. The current version of the software puts the car much too close to the curb, something not present in prior versions.

NHTSA ODI 11583129

Car will randomly jam on the breaks while going down the interstate.

NHTSA ODI 11582521

Tesla updated my vehicle last night, this morning with out any clear warning my cruise control activation actually activated the "full self driving" I did NOT realize this until my car turned the blinker on and tried to change lanes!!! I had no idea what it was doing! I took back control and tried to activate cruise control again but had self driving activate instead. So I just drove to work manually. When I got to work I looked up how to activate cruise control and realized that there is a setting to change how it is activated that I could change to get it back to "normal" for me. Then I was checking my email and Tesla had "Gifted" me a trial month of full self driving, they changed how my car functions without telling me and it literally started driving itself much to my surprise all as a PROMOTIONAL CAMPAIGN. Frankly I am pissed, this is unacceptable! They radically changed how my car behaves, what my controls actually do, without telling me, to make more money.

NHTSA ODI 11580382

Issues became more prevalent as soon as Tesla Insurance 2.0 came out. My car has become too sensitive often giving me several false forward collision warnings per day. This includes parked cars on my street as I’m coming in around a long corner, cars in turn lanes, and cars that I’m not even close to all being registered as collision warnings. This causes my safety score to drop for no real reason causing my monthly payments to be more. I think this is entirely done on purpose and has nothing to do with actual safety. I have scheduled service appointments and talked with Tesla insurance and they give me nothing but excuses and the run around.

NHTSA ODI 11575716

Vehicle has been scheduled for service 4 times to address phantom braking while set to cruise control on highways. Tesla service center continuously resolves the problem remotely stating that there are no faults in the system and it is operating as intended. I’m an airline pilot and my vehicle poses a safety hazard to me and those around me when operating in any autonomous mode.

NHTSA ODI 11575820

On [XXX], I was driving from Victorville, CA to Las Vegas, NV on [XXX] northbound. Between [XXX] two incidents occurred. Both incidents involve phantom braking. My vehicle was in autopilot mode, which is essentially traffic aware cruise control. I was traveling at 70MPH and passed a semi-truck. I changed lanes back into the right lane after passing the truck. About 30 seconds later, the car slammed on the brakes. The semi-truck behind me took immediate evasive maneuver and swerved into the left lane to avoid hitting me. There was no obstruction in front of me. The nearest vehicles ahead of me were so far away that I could barely see their tail lights. This was a very unsafe condition. The second incident happened about 40 minutes later. No other vehicles were near me although the sudden braking gave me a scare. There were no warnings, messages, or any indication that the sudden braking was being applied. I was able to immediately depress the accelerator to increase speed and override the autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11575121

Traveling on I35 South, approx 70 -75 MPH. Using adaptive cruise control/enhanced auto pilot. No vehicles present within a mile of my vehicle. Braking spontaneously engaged, reducing speed to 40MPH within seconds. If a vehicle were behind me they would have absolutely collided. I've not filed a report with Tesla. Vehicle did not display any warning, or any other sort of indication that a malfunction had occurred. The problem has not been reproduced by me, however an internet search returns multiple complaints of these exact symptoms.

NHTSA ODI 11573872

The contact owned a 2022 Telsa Model 3. The contact stated that while driving at 18 MPH, the vehicle veered to the right hitting an electrical pole. The contact stated neither the autopilot nor cruise control was set to on, and the vehicle failed to stop. The contact stated it happened so fast he was unable to depress the brake pedal in time. No warning lights were illuminated and the air bags in the vehicle failed to deploy. The contact sustained a knee injury and later received medical attention at an urgent care. However, the contact stated he was traumatized from the crash. The vehicle was towed and deemed destroyed. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 21,372.

NHTSA ODI 11571652

Something occurred with the steering, automatic braking, or lane keeping assistance on [XXX] at approximately 6:35am while I was driving my 2022 Tesla Model 3 Long Range North in the carpool lane just south of [XXX] in Sandy Utah. The roads were a little slick so was proceeding cautiously at around 65 MPH when the car turned to the left slightly, then immediately to the right, which caused it to do a 180 degree turn in the same lane, I wasn't sure what was going on as the car felt like it was driving itself. Before I knew what was happening, the car then veered to the East across three lanes of traffic while driving backwards, it then stopped just as it was struck in front of the wheel on the front drivers side by a two trailer semi-truck which spun the car around. Luckily I was conscious so could slowly limp across the last couple lanes to the right side of the road where I called 911. I've driven all kinds of cars in all kinds of conditions and in many countries in the nearly 32 years I've been a licensed driver and have never lost control of a vehicle, I'm sure the steering or lane assist was trying to intervene so must've somehow inadvertently caused the crash! It's only through the grace of [XXX] that I'm still alive to tell about it! Also, none of the airbags went off even though the impact from the semi was very jarring! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11570429

Car slammed on the brakes on its own while the auto steer function was being used going 80mph. If someone was behind me they would’ve rear ended me.

NHTSA ODI 11570066

On 9 different occasions, my vehicle was operating in cruise control and slammed on the brakes for no reason. Fortunately, no vehicle was behind me. If there were I would have been rear-ended all 9 times. This has happed 8 times on the freeway and one time on surface streets.

NHTSA ODI 11564747

the car started to abruptly accelerate when slowing down the car at a stop light and would not brake. the anti collision functions did not work. the car went into a truck.

NHTSA ODI 11564754

Driving on the freeway 70mph on cruise control. Not auto pilot. No one around us and no warning. Suddenly car applied brakes on its own and dramatically slowed. Good thing there was no one behind us or else there would have been an accident and we would have been badly injured. Monday Jan 1 2024 1:35pm

NHTSA ODI 11562918

Autopilot warnings are too excessive. Looking at the screen of the car causes autopilot warnings to trigger and disengage car, automatically slowing car down in the middle of traffic. Changes need to be reverted back to baseline from 11/2023.

NHTSA ODI 11561022