What 171 owners told NHTSA about the 2022 Ram 2500 Regular Cab

While driving the rear tail gate drops. This has happened on several different occasions. Once it dropped while towing a trailer and I damaged the tailgate on the trailer tongue jack. There is no indicator in the cab of the truck to inform you that the tailgate has dropped, unlike the door indicators. I am positive that the tailgate was up and latched, so it’s not an instance where the tailgate is not fully closed. This could lead to other vehicles or motorcycle riders hitting objects that may fall out of the open tailgate, causing damage or injuries.

NHTSA ODI 11748300

Lifter failure occurred on dangerous interstate interchange complete loss of power while towing a 14k pound mobile restroom bumper pull trailer in 6 lanes merging traffic from center lane 45 mph exit onto 60 mph interstate speeds XXX going onto XXX/[XXX] my scanner said dpf plugged stellantis mechanic claims lifter failure problem is complete loss of power happened in a dangerous area and waiting for a tow while hooked to a trailer was also dangerous due to high traffic area INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11747488

The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the messages “Auto Park Disabled”, “Service Electronic Stability Control”, and “Trailer Brake System” were displayed. Additionally, while hauling a camper, the message “Trailer Brakes Disabled” was displayed, and the trailer brakes became inoperable. After restarting the vehicle, the failure was self-corrected, and the trailer brakes operated normally. The vehicle was taken to the local dealer, but the cause of the failures was not yet determined. The manufacturer was not yet contacted. The failure mileage was 65,000.

NHTSA ODI 11747220

Vehicle would not start. I put a new battery in, the vehicle still would not start, and the break pedal was stiff. Had someone jump the vehicle, i started it and drove to the dealership service department where I originally bought the vehicle. They said it may be the starter. but they hadn't looked at the vehicle. I told them I would drive to a different shop because it's cheaper. When I tried to put it in drive the vehicle would not move it was giving an error message on the dash. I had to leave the truck there. 2 days later they called me and told me the issue was caused by a recalled part and they fixed the issue. When I arrived they told me I would have to pay $215 diagnostic fee. I told them it's federally prohibited to charge for a recalled part. I had to argue with them to get my vehicle back. They told me next time I should tow the vehicle if I dont want to pay a diagnostic fee. I attached proof of the recall service and the $215 fee listed that they tried to charge me.

NHTSA ODI 11745288

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11744944

The vehicle has experienced repeated failures related to the diesel emissions system despite multiple repair attempts. The primary symptom is an illuminated check engine light accompanied by diagnostic trouble code P2459 (Diesel Particulate Filter Regeneration Frequency). The vehicle frequently enters regeneration cycles and continues to exhibit the same symptoms after major emissions system repairs. The emissions system components, including the Diesel Particulate Filter (DPF) and related DEF system components, were previously replaced by an authorized dealer. Following those repairs, the same warning light and fault code returned. The vehicle was subsequently inspected by another authorized dealer, which was unable to identify a definitive cause of the recurring condition. The check engine light was cleared, but it returned less than a week later with the same symptoms. The failure creates a safety concern because the vehicle may enter reduced-power or limp-home operating modes without warning, potentially limiting acceleration and the ability to maintain traffic speed. This is especially concerning when merging onto highways, crossing intersections, towing loads, or operating in heavy traffic. The recurring nature of the failure has reduced confidence in the reliability and safe operation of the vehicle. The condition has been reproduced multiple times and has been documented by authorized service facilities. Warning lamps and fault codes have repeatedly reappeared following repairs. The vehicle and emissions system components remain available for inspection upon request.

NHTSA ODI 11743315

The contact owns a 2022 Ram 2500. The contact stated that the trailer wiring pigtail produced only 9 to 10 volts to the trailer lights and brake system. Even when the brake pedal was depressed, the voltage output was insufficient. While towing a trailer, the trailer brakes failed to operate adequately. The vehicle was taken to a local dealer, who stated that the vehicle was operating as designed. The vehicle was not diagnosed nor repaired. The manufacturer was notified, and a claim was opened. The approximate failure mileage was 110,000.

NHTSA ODI 11739071

Per mopar recall ZA3 transmission tube and dipstick recall. When completed at Orange Coast Ram [XXX] , dealership completed recall, removed original dipstick, and provided a 15" locking dipstick the does NOT provide needed transmission fluid level. Inquired in Orange Coast Ram service department, stated they will not provide needed 44"dipstick to monitor trans fluid. I cannot order, purchase the needed dipstick, creating a dangerous situation if fluid is low, and will result in transmission damage and possible dangerous condition if transmission fails while driving/.towing. I was told I will have to go to dealership and have the level checked, which is a routine needed owner maintenance job CORRECTIVE MEASURE: PROVIDE NEEDED 44" DIPSTICK TO MONITOR TRANSMISSION FLUID LEVEL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11734279

My truck was started in the morning and as it sat idle in the driveway I started attaching my trailer. By the time I got the trailer attached(20 seconds) there was smoke pouring out from under the hood. I immediately turned off the truck popped the hood and it was engulfed in flames. I was able to put out the fire with the garden hose. No check engine lights, no warning lights on dash, and I had just got it back from the dealership 2 days earlier and it passed a safety inspection before I picked it up. Im not sure what component failed but whatever did caused a fire

NHTSA ODI 11733784

The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 35 MPH on the local roadway, the tailgate unexpectedly detached and remained suspended by the support cables. Due to the failure, the rear-view camera became inoperable. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

NHTSA ODI 11731360

I had to hard brake on a damp roadway at about 50 mph. The truck began to rotate and skid. I had no control over the vehicle until it stopped. The dash lights came on for a failure of the brakes, abs, traction control, and stability control. All of the lights went off then the truck seemed to drive normally. A short time later the lights came on and would not go off. Took the truck to the dealer. The hydraulic control unit was bad and was replaced. This did not fix the truck. Now it needs an abs control module. The truck remains at the dealer awaiting this repair. This appears to be a problem in the previous model year Ram 2500’s and it looks like my 2022 is affected also. There are recalls for these trucks but not for my model year.

NHTSA ODI 11730817

The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the RPM fluctuated. Additionally, the vehicle made an abnormal sound while slowing down to come to a stop. The vehicle was taken to the dealer, who discovered burnt transmission fluid and replaced the transmission, but the failure persisted. The vehicle was taken back to the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 10,000.

NHTSA ODI 11724045

What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT OF CONTROL. Has the problem been reproduced or confirmed by a dealer or independent service center? NEVER DOES IT FOR THE DEALER OR INDEPENDENT SERVICE CENTER AND THEY TOW MY TRAILER AROUND SEVERAL TIMES. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? DEALER & SERVICE CENTER Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO NO HOW DO I GET HELP IT IS A 2022 RAM 2500 BROUGHT NEW BY ME AND STARTED HAVING TROUBLE OFF AND ON SINCE THE FIRST 1,000 MILES AND NOW HAVE 26,000 MILES. I READ ABOUT THE RECALLS ON THE 2024 2025 RAM 2500 3500 MODELS WITH AN ENGINEERING PROBLEM ON TWO DIFFERENT VENDORS MAKING CONTROLERS FOR FCA.

NHTSA ODI 11722127

The ABS, traction control, and 4x4 lights all came on at the same time. None are operable. During my research I was able to find recall 75b that aligns with the exactly with my current set of issues. 24v-653 is the NHTSA recall number associated. I need that recall added to my vehicle so I can get the very unsafe issue fixed

NHTSA ODI 11719982

Clock spring is broken. You can hear it popping when turning the steering wheel. I see other years are covered by my vin is not.

NHTSA ODI 11714980

I have a clunk to when coming to a stop, the transmission is down shifting, and just before it comes to a complete stop, the truck has a clunk that is felt through the vehicle and heard. at times while stopped the vehicle will lurch forward as though you have been hit from behind. The truck has been back to the dealership several times for this problem, two different dealerships because the first one gave up and was suggested to take it to another dealership per Ram. The truck has been shut down completely two time to put in relearn mode, three transmission replacements, four valve body replacements, and they wanted to put a fourth transmission in the truck, but the mechanic said he doubts thats the problem to Ram, and so now they want to say that its operating as design, Ram asked me to take it to a third dealership, so I did, the mechanic and I went for a drive in the truck, the mechanic said there is definitely a problem, but he would not take on this job because he would not want to deal with Ram and there politics. So that leaves me driving a 2022 Ram 2500 truck I purchased [XXX] that did not have this problem until after purchase six months later. Ram customer care has offered money for my inconvenience, I said I just want my truck fixed, they said they are not going to do anymore. I have a vehicle that has been in the shop for a total of eleven months since i have purchase it, has not been fixed, and every time I come to a stop I cringe because I know it is going to clunk and I didn't even take my new travel trailer out the last year because of fear of it breaking down. I paid good money for this truck, and it seems Ram does not care, they got my money and so they got what they wanted. If Ram cannot fix this, then let's talk about getting me in another truck. I am really frustrated, and do not know where to turn. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11706544

My 2022 Ram 2500 6.4L HEMI has a long crank/hard-start issue every morning. It takes 5–6 attempts to start when the vehicle sits overnight. After starting once, it runs normally the rest of the day. I also had issues where the truck struggled to start after refueling. I replaced the gas cap and EVAP purge valve, which improved the refueling issue, but the long-crank cold start continues. I suspect a fuel pump internal check-valve failure causing fuel pressure to bleed down overnight. This is common on these trucks and is a safety concern because the vehicle may fail to start in emergency situations or stall unexpectedly. No check-engine light is present. The issue is repeatable daily.” Faulty fuel pumps in these specific RAM models can suddenly fail while driving. This failure can lead to a complete loss of engine power without warning, increasing the risk of a crash.

NHTSA ODI 11703388

I am reporting a recurring safety defect involving hydraulic lifter failure in Ram trucks equipped with the Cummins diesel engine (model years 2019–2024). This issue is widely acknowledged by Stellantis and multiple dealers. It typically begins with a knocking sound and has been documented in many cases to progress to complete engine failure. My vehicle has fewer than 20,000 miles. The lifters were already replaced once, which required the cab to be removed. Within less than 400 miles of that repair, the knocking sound has returned. I brought the truck to a second dealer, who confirmed the problem and informed me that Stellantis has an active STAR case acknowledging the defect. They stated there is currently no known permanent fix. This defect presents a serious safety concern. Sudden engine failure while driving, especially under load or at highway speeds, could lead to loss of power, loss of steering/braking assist, and potential accidents. In my situation, I frequently travel with family members who have medical conditions, and being stranded in hazardous or remote conditions poses significant risk. At this point, my vehicle is not reliable or safe to operate. I am requesting NHTSA investigate the hydraulic lifter defect in 2019–2024 Ram Cummins trucks due to the safety implications and the lack of an available permanent repair.

NHTSA ODI 11702823

While slowing for traffic, I was struck in the rear by a large pickup. On impact, the driver seat broke, causing the whole seat to tilt back to more than 45 degrees backwards tilt. This caused me to impact the seat at a greater impact than I would have had if the seat remained in place. The seat being in that position after the impact, made it so I could not reach the pedals (brakes) to stop the vehicle from rolling forward until I used the steering wheel to pull myself forward. Upon inspection after the collision, it was observed that part of the adjustment assembly detached from a bolt causing the seat to come loose from its proper position.

NHTSA ODI 11700228

My screen on my truck went out and had to be reset manually, next my heated steering wheel stopped working. The problem is the cool spring in my steering wheel. Upon research there is a common problem with this said coil spring. This can cause multiple problems including loss of air bag function and front end collision indicator which comes on time to time saying it’s disabled due to this same said coil. Why this is not a recall and the owner’s responsibility is unknown. There is also no indicator telling you if the airbag may or may not deploy when need from this issue.

NHTSA ODI 11698071

Clock spring in steering column Clock spring controls: Buttons on steering wheel Heated steering wheel Turn signals/lights Air bag in steering wheel My issue was just starting at making the heated steering wheel not work. And could potentially effect the other functionalities (ram had a previous recall on later models) This was reproduced at the service center Not sure if it was inspected by anyone besides dealership and myself No warning lamps. And problem started 2 days before this submission

NHTSA ODI 11694702

After the y43 recall that Dodge did on 2022 Cummins Ram vehicles I have had four issues. The first one being the recall itself having sensors stuck while replacing, the second being the particulate filter sensor, third being DPF pressure sensor, and fourth being the maf sensor. During my most recent visit of getting the math sensor replaced I was not given any reason to why this was being replaced when they said everything seem to be within parameters. The dealership had stayed in one talking to the TA or tech advisor that they wanted to try this to see if it fixed the issue. I am now back again at the dealership just days later after the dealership having my truck for 2 weeks for the same issue. This all stems from the y43 recall and I've only had issues since. I've asked for specific answers to specific questions in Dodge seems to pass technical engineering questions back to the dealership without providing educated answers instead of educated guesses. During the y43 recall it stated that there is potential fire hazards in other issues that could happen. I'm not okay with ram allowing for guessing games when it comes to my safety. I would like answers in educated fixes put into place while ensuring that the y43 recall they guaranteed the government is resolved without any further issues during this fix.

NHTSA ODI 11689807

We are the subrogees of State Farm mutual Insurance. We are reporting that on 7/31/24 the insured vehicle a 2022 Ram 2500 caught fire due to electrical issue while being driving on the highway in Baltimore, maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11689416

DPF regeneration frequency. Truck began exhaust regeneration at frequent intervals. Truck produced check engine light for "regen frequency P2459". Problem verified by dealer. Cause of the issue is unknown.

NHTSA ODI 11689162

While towing a (new) travel trailer, the trailer brakes stop working intermittently. The local RAM dealer could not find any problems. A DTC code C10C7-19 was discovered with no way to repair according to the Ram dealer. I contacted the RV dealer about this problem. They said they have never seen this problem. Test were made on the electrical brake system, All wiring and brakes checked OK. I do not feel safe towing not knowing if my brakes will work or not.

NHTSA ODI 11685035