What 45 owners told NHTSA about the 2022 Mercedes-benz Mercedes-maybach S-class

While driving on highway car made a complete sudden full stop This has happened twice in last 60 days Thankful car behind was far enough away to avoid a rear ender Second problem is dealer still not addressing fuel pump recall

NHTSA ODI 11554973

The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to the dealer, who replaced the fuel pump however, the contact stated that the failure recurred twice. The vehicle was taken to the dealer; however, the vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000. VIN tool confirms parts not available.

NHTSA ODI 11547056

The contact owns a 2022 Mercedes-Benz S580. The contact stated that while driving at an undisclosed speed, the vehicle vibrated violently. The low tire air pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver’s side tire. The contact was informed that bubbles had developed on the tire side wall, requiring a replacement. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the front driver’s side wheel requiring a replacement. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the vehicle required tire rebalancing. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the vehicle required an alignment. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number 22V194000 (Suspension, Power Train), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 300.

NHTSA ODI 11546039

The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11545296

This is absolully manufacture design error, it might causing accident day and night to anyone who drive Mercedes Benz S-class what I see it, I had really nightmare in New York city when rainy night, because I can not see side mirror when I need see it, only I can get a refection on side mirror, especially rainy dark night in the city when street lights is reflected from air vent to side mirror and sun lights hit air vent and reflect to side mirror, this is great dangerous for anyone who has Mercedes Benz S-class, when reflection on to side mirror, PS: I could not put correct speed on your system, only I took picture when stop the car,

NHTSA ODI 11543332

1. The tires//rims on this vehicle are causing extremely excessive tire blowouts. I have had at least 5 tire blowouts in the last 6 months alone along with 8-10 tire changes due to bubble forming on sidewall. This is a widespread issue on this vehicle in which I have read that many others are also experiencing the same. The vehicle is available for inspection. 2. A tire blowout while driving can be extremely hazardous especially on the freeway. 3. The problem with this vehicle has been confirmed with the dealer. However, they are unable to pinpoint what is exactly causing these excessive tire blowouts. 4. No, the vehicle has not been inspected. 5. No warnings prior to incidents.

NHTSA ODI 11543197

The contact owns a 2022 Mercedes-Benz S500. The contact stated that while driving at 50 MPH, the vehicle inadvertently lost motive power, but the contact was able to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired, but the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) for which the VIN was included. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 34,000.

NHTSA ODI 11541446

The contact owns a 2022 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and inadvertently lost motive power with the check engine warning light illuminated. The contact stated that the vehicle was towed to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000. VIN tool confirms parts not available.

NHTSA ODI 11533509

While driving on the freeway at approximately 40 mph on May 10, the yellow check engine light came on. I was approximately 200 miles into the current tank of gas, I stopped and checked to make sure the gas cap was properly secured. There were no obvious drivability issues. I immediately dropped the car off at Mercedes of Ontario, California, and they were able to confirm the problem, but could not clear the code, or determine the root cause of failure. Ontario Mercedes has now had my car for 6, days and that they are waiting for a M/B factory technician to tell them what to do.

NHTSA ODI 11522006

The contact owns a 2022 Mercedes-Benz S580. The contact stated that while driving approximately 50 MPH and entering the highway, the vehicle experienced an inadvertent brake failure. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion while driving approximately 15 MPH, the failure recurred. The contact was able to depress the brake pedal and then continued driving. The contact stated that several unknown warning lights became illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

NHTSA ODI 11510629

Was driver the car at 35 mph when the automated emergency breaks activated and made the car into a full stop. No cars or anyone was in front of the car. This happed again two days later doing about 30mph with no one around the car. Car had proximity 3000 miles My heads-up display stopped working on the car twice. First time it stopped the dealer had to order a new one and replace it. Same problem happed again after 2 month. Car lock does open when the car is running. I had a dad sitting the car and I came out with the keys with engine was running. The car locked itself and when pressed the unlock button on the key it doesn’t open. Have this problem multiple time.

NHTSA ODI 11506308

New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on highway. Took to the dealer, dealer says car needed to be driven more even tho its driven daily. Dealer stated voltage of the 12v battery was low, they charged the battery manually and stated that the cars ECU recorded a voltage problem. They cleared the ECU and released the car after 1 week in the shop under warranty. Next day the car was driven after it came out the shop, the car again gave a check engine light, 12v battery light, 48v battery needs service warning message. After driving the car for a bit the car completely went haywire. All interior electrical went out. Center counsel not working, dash console showed over 30 warning lights and messages ranging from electrical to low brake fluids including check engine light, SRS inoperable message, and many many more messages telling me to stop driving the car. Car is scheduled to be taken back to the dealer for another checkup. This time car must be towed in since it refuses to even turn on or to unlock the doors or windows. This car seems to be having major electrical issues as well as major computer problems. This car is unsafe to drive since it can stall out while driving. At this point i will be contacting mercades benz corporate to speak to someone about these major issues. As it stands the dealership is unaware of how or why the car is acting this way and do not know how to fix it. A true lemon indeed. Please view pics attached

NHTSA ODI 11498170

The contact owns a 2022 Mercedes-Benz S580. The contact stated that while driving at 30 MPH with the cruise control activated, the vehicle inadvertently accelerated due to the cruise control feature failing to recognize the correct speed limit sign. The dealer was made aware of the failure and informed the contact to deactivate the cruise control feature. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

NHTSA ODI 11493858

The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. The contact called the local dealer who scheduled a service appointment however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,800. The VIN was not available.

NHTSA ODI 11486717

I was going at 70 miles without any car in the front and abruptly the break assistant activate , that happened twice , yesterday and today , and I am scare because instead of prevent an accident it will be causing one

NHTSA ODI 11484372

The contact owns a 2022 Mercedes-Benz S580. The contact stated while driving 35 MPH, the vehicle experienced phantom braking with the Active Brake Assist warning light illuminated. The contact stated that the vehicle operated normally after the failure. The dealer was contacted and the vehicle was picked up by a representative. The manufacturer was not contacted about the failure. The failure mileage was 6,003.

NHTSA ODI 11477847

I am an owner of a 2022 Mercedes Benz. The car is equipped with optional 21" AMG wheels paired with Pirelli P Zero MO-S (Mercedes original equipment) tires. P255/35R21 front and P285/30R21 rear. With only 490 miles on the odometer I experienced a catastrophic failure of the front passenger-side tire after going over what seemed to be an insignificant pothole. While at the servicing dealer I noticed same car as mine with 21" wheels with a blown front driver-side tire and destroyed rim, I even took a picture of it. My service advisor confirmed that this is a very common issue that they see at least once or twice a month. That's in a city with maybe a 100 of these cars in total. "This should be a class action lawsuit" were his exact words. I had to wait over a week to get the car back as there is a nationwide shortage of this particular tire. My service advisor agreed that this also points to a higher than normal rate of failures that creates this shortage. I am an active member of the MBWorld.org forums where Mercedes owners come to discuss their vehicles. There are multiple threads about this very tire and a number of owners that experienced multiple failures, some as many as three times. It is common to have both the front and the rear tire fail after going over the same pothole, or in some instances the front tire failed while the rear developed a bubble and needed to be replaced as well. The only solution that people found was to replace Pirelli tires with Michelin Pilot 4S tires in the same size. I escalated this case to Mercedes-Benz Customer Advocacy and after several days was informed that Mercedes is not accepting responsibility for this faulty equipment and advised to seek resolution with Pirelli. This is clearly unacceptable and is not a matter of expenses or inconvenience. This is a huge safety risk as these tires seem to be either defective or unsuitable for such a heavy vehicle. At high speeds this could lead to fatal accidents.

NHTSA ODI 11476102

NEW 2022 S580 DEFECTIVE PASSENGER SEAT BELT BUCKLE (FEMALE) FAILS TO ENGAGE. APPEARS TO BE A MANUFACTURING DEFECT AND/OR POOR QUALITY CONTROL. LATCH FLANGE APPEARS TO BE ENGAGED EVEN WITHOUT SEATBELT (MALE) BUCKLE TO RESTRAIN. SEATBELT THEREFORE UNUSABLE. ADDITIONAL RISK THAT LATCH MAY NOT DISENGAGE AND LEAVE OCCUPANT TRAPPED IN SEAT UNABLE TO RELEASE BUCKLE.

NHTSA ODI 11459310

The contact owns a 2022 Mercedes-Benz S500. The contact stated that the passenger’s side headlamp was intermittently strobing while driving. The contact also stated that the front driver’s and passenger’s side doors were heavy. The contact stated that the driver’s and passenger’s side door stop features were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000. The VIN was not available.

NHTSA ODI 11455478

The contact owns a 2022 Mercedes-Benz S500. The contact received a notification for NHTSA Campaign Number: 21V00J000 (Electrical System, Communication) however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact also mentioned that he experienced a blowout failure with the passenger’s side front Pirelli PZero Tire, Tire Size: 255/35/R21, DOT Number: 1UN13874K. The contact stated that he replaced the tire with the spare; however, the vehicle was not taken to an independent mechanic or dealer. The contact stated that approximately a week later, the driver’s side tire experienced the same blowout failure and was taken to an independent mechanic. The contact stated that the driver’s tire had the same tire information as the front passenger’s side tire. The mechanic informed him that there were bubbles formed on the rear passenger’s side tire; Tire Size: 255/30/R21, DOT Number: IXTY8464L. The mechanic suggested that all the tires be replaced. The tire and vehicle manufacturer was not notified of the failure. The tire failure mileage was approximately 2,000. VIN tool confirms parts not available.

NHTSA ODI 11450397