The contact owns a 2022 Lincoln Corsair. The contact received notifications of NHTSA campaign numbers: 25V510000 (BACK OVER PREVENTION) and 26V123000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that while his wife was driving in reverse(R) the rearview camera would display a black screen and the alarm failed to function as intended. No warning lights were illuminated. The contact stated that on a separate occasion, the rearview camera would display a distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. Due to the failure, the contact's wife hit an unknown object. The contact stated that no injuries were reported. No police report was filed. The contact stated that the back light broke and the rear bumper was pushed inward. The vehicle was taken to a collision center. The vehicle was not repaired due to cost. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
NHTSA ODI 11727931