Sep 18, 2024Suspension
The contact owns a 2022 Lexus IS350. The contact stated that while taking the vehicle for the 6-month inspection, the contact was informed that the tires were completely worn and needed to be replaced. The dealer informed the contact that the tires needed to be replaced. The contact contacted the tire manufacturer Bridgestone Tires and was informed that the suspension bushings were too soft and needed to be replaced. The tires were not replaced. The manufacturer was informed of the failure and a case was opened for the failure. The failure mileage was 8,616.
NHTSA ODI 11615155
Mar 3, 2024Transmission & drivetrainEngineFuel system
Sudden engine stalling in the middle of a highway with extremely heavy traffic and stopped in the center lane. Needs to wait inside the car with a passenger in a very scary, tense situation and exposed to serious accident, until a towing arrive for about 1.5 hrs later. The car was towed to the dealer. Since I was in the middle of a highway, I wasn’t able to exit the car to verify the car. But, the engine stalling was compatible with fuel delivery starvation. The fuel tank was full. The starter spin and electric system was functional, so electric voltage was not an issue. No check engine light on, no alerts messages, nothing. Just suddenly engine power loose, stalling and the engine stop. Check engine light on after a lot of cranking. Never fire back.
NHTSA ODI 11575122
Dec 20, 2023Fuel system
The vehicle stalled while driving. I pulled over because as I press on the gas the car wouldn’t accelerate in speed . I turned the vehicle off and tried to start the car but it wouldn’t start . I was stranded on side the road for 4 hours to get a tow truck tow the vehicle to the Lexus dealer. No warning signs or indicators. Believe to the the fuel pump being bad and causing the issue.
NHTSA ODI 11561214
Aug 30, 2023Body & structure
There has been a reported issue on the driver side with the bumper separating issue and ive had it replaced same issue and so has my buddy and im hearing that a recall should be coming in regards to fixing this issue. If you guys can figure out this problem im sure all of IS500 car owners would really appreciate it. The car cost too much to have this bumper separation issue. Thank you.
NHTSA ODI 11541658
Dec 5, 2022BrakesEngine
Unknown. Clicking sound coming from the passenger side of engine compartment by the vacuum pump. It occurs on cold starts and with the vehicle under load. I have video evidence of the sound. Not sure if it’s related but my breaks sometimes feel like they are not gripping as much
NHTSA ODI 11496172