What 371 owners told NHTSA about the 2022 Jeep Wrangler 4-door 4xe

Over the last 45 days, my Jeep has suffered repeated breakdowns that required towing to the Jeep dealership—It is now the fourth tow in this short window for the same issue. On November 10th, I was informed it was a wiring harness issue. On November 17th, they completed the work with the wiring harness and mentioned that now shifter assembly now has internal failure. Respectfully, this situation is unacceptable. Particularly for a critical component that renders the vehicle inoperable and raises significant safety concerns. This issue is especially troubling given that I have young children and rely on this vehicle for our daily transportation, and has stopped me in the middle of the road multiple times. Timeline: October 7th, 2025: Service Electronic Stability Control signal - Vehicle disabled on road; Towed to my home October 8th, 2025: Second Service Electronic Stability Control signal- Vehicle is again inoperable - Towed to Jeep Dealer October 9th, 2025: Third Service Electronic Stability Control signal pops up and disappears. October 15th, 2025: Fourth Service Electronic Stability Control signal - Vehicle is again inoperable - Towed to Jeep Dealership November 8th, 2025: Fifth Service Electronic Stability Control signal - Vehicle picked up by Jeep Dealership November 17th 2025: Notified by the service advisor that Service Shifter came on after completing work with the wiring harness. This is a huge safety concern that needs immediate investigation, and the manufacture needs to be help liable for these rescue ring issues.

NHTSA ODI 11699984

I own a 2022 Jeep Wrangler 4xe (VIN: XXX) subject to Recall 68C for the high-voltage battery. Jeep Customer Care advised me in writing not to charge the battery and not to park the vehicle inside or near structures, but could not define a safe distance or provide any specific measurable guidance. I live in a residential community where all parking is adjacent to homes, so these instructions are impossible to follow. FCA also stated they are unable to provide a loaner or alternative accommodation, even though their written guidance effectively removes the vehicle from normal home use. Additionally, FCA repeatedly instructed me to bring the vehicle to a dealership to determine if it is “unsafe to drive,” despite confirming that no remedy exists and that dealers have no diagnostic test or inspection procedure that can detect or reduce the risk of thermal runaway associated with this recall. The dealership cannot change the risk until a remedy is available. I am requesting NHTSA review FCA’s interim guidance for clarity and adequacy, as owners cannot comply with instructions that are vague, contradictory, and not operationally feasible in residential environments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11699239

For second time the JEEP shut down and (stop) in the middle of a higthly trafic street without any warning. I feel risk for my life, my mother and my 9 year old child.

NHTSA ODI 11697342

My 4xe goes into turtle mode several times a week and loses power as I am driving. I have contact jeep and 2 dealerships regarding this several times and they said since they can't duplicate it, there is nothing they can do. Has been happening for over a year.

NHTSA ODI 11697528

The contact owns a 2022 Jeep Wrangler. The contact stated that while the vehicle was parked and occupied, and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that while attempting to depress the brake pedal at a stop light, the vehicle hesitated and stalled. Several warning lights were illuminated. The contact stated that the vehicle was towed to the residence. The next morning, the vehicle was towed to the dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The contact stated that the battery was charged to 80 percent. The manufacturer was not notified of the failure. The approximate failure mileage was 34,265.

NHTSA ODI 11696860

The contact leased a 2022 Jeep Wrangler. The contact stated that the hybrid battery became inoperable, and the regular battery failed to operate properly. While driving at an undisclosed speed, the steering wheel was wobbling. Several unknown warning lights were illuminated and were turning on and off. The vehicle failed to start after an hour but eventually restarted. The contact stated that the failure was related to NHTSA Campaign Number: 23V787000 (Electrical System). The vehicle was towed to the local dealer, where it was diagnosed with a malfunctioning hybrid battery. The regular batter was also inoperable. The contact stated that a software update was completed. The vehicle was partially repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 30,000.

NHTSA ODI 11695369

The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed, and a red light was illuminated. The contact stated that the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle to a local dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that months prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 24V720000 (Electrical System) by the same dealer. The contact related the failure to the recall repair. The failure mileage was approximately 50,000.

NHTSA ODI 11693402

Car shut down on [XXX] and would not start. Indicated problem with charging system. Vehicle is currently in Cabo San Lucas, BCS, Mexico. Towed car to local Jeep dealer. Car had outstanding recall (ZB7 2021-2023 JL 4XE Loss of Motive Power). Dealer diagnosed issues as a failure of the battery, so that was replaced, along with software updates to address the recalls. We had to pay over $900 out of pocket for these repairs, and it stayed with the dealer for 3.5 weeks. Two days later the vehicle is again failing with the same issues and will not start. It began with the check engine light coming on, then A/C stopped cooling, then the car only would stay in hybrid mode, and the transmission was revving. After stopping the car and shutting it off it will not restart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11688630

While driving to an appointment on 11 August 2025 the yellow CEL light came on and the Jeep Wrangler 4xe stopped operating in hybrid mode. A few miles later the Jeep went into limp mode with a red turtle, red wrench, and red battery light. Pulled into the left center turn lane to allow faster traffic to pass and then made a left turn off of a busy 4-lane highway. I then proceeded down the hill and at the next traffic light I was turning right when the Jeep stopped and the gas engine completely shut down and the Jeep stopped moving halfway through the intersection. Putting the vehicle in park, I attempted to restart the vehicle while it sat in the middle of the intersection but it wouldn’t restart. I then turned on my flashers and exited the vehicle so I could call a tow truck. After the vehicle was towed to the nearest Jeep dealership I learned two days later that the hybrid battery pack had failed and it needed to be replaced. As of 18 September and the vehicle is still at the dealership awaiting authorization from the Jeep engineering team so the technician at the dealership can order a special part!

NHTSA ODI 11688327

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 25 MPH, the vehicle experienced an electrical failure and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the HV Battery had failed and needed to be replaced. The contact was informed that the part was on back order. The vehicle was not repaired. The failure mileage was 34,000. Parts distribution disconnect.

NHTSA ODI 11676233

The vehicle experienced multiple serious fuel system failures, including a failed fuel injector and high-pressure fuel pump. After these components were replaced, it was confirmed that fuel was still entering the engine crankcase. At no point did the vehicle trigger a “Check Engine” light, oil dilution warning, low oil pressure alert, or any hybrid/electric powertrain. This represents a critical safety & reliability issue. Fuel dilution of engine oil can: severely degrade lubrication, increase crankcase pressure, and/or lead to internal engine failure or fire The lack of any warning or diagnostic code suggests either: a software calibration issue in the ECM/BCM that failed to detect the problem, a sensor failure, and/or a defect in the onboard diagnostic system itself. This could indicate a broader defect affecting the safety of the 4xe platform and request investigation. This failure delayed necessary service and put both vehicle and occupants at risk.

NHTSA ODI 11669786

My Jeep Wrangler has an internal short in the instrument cluster. Recall campaign # 24V652000, diagnosed by Beck Jeep, Chrysler, Dodge in Palatka, FL. The Jeep instrument panel quit functioning completely on Monday [XXX] around [XXX] a.m with no prior warnings, warning lights or related failures. However, my Vin # is not showing up in the recall, but has the same reported failure as the recall notice. The Jeep dealership confirmed the instrument panel internal short on the same day as the failure, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11669103

The IPC short circuited and has not been functioning since November of 2024. There is no gas gauge, fuel gauge or way to see any check engine lights. There is an active recall for jeeps 2018-2024 under NHTSA recall number 24V-652. No accidents or anything to cause this panel to be blank. Drove it the night before, parked and when I started it the following morning the entire panel was black.

NHTSA ODI 11663213

See attached document for complaint. Excerpt from attachment: I received a letter from the FCA FIAT CHRYSLER AUTOMOBILES an according to the National Traffic and Motor Vehicle Safety act that letter stated: "FCA US LLC had decided that certain 2022 Jeep Wrangler vehicle equipped with a 3.5" Instrument Panel Cluster (IPC) failed to conform to Federal Motor Vehicle Safety Standard (FMVS) No.101-Controls and displays" Safety recall 30B/NHTSA 24V -652 February 2025 I called the FCA Recall Assistance center at 1-800-853-1403. The agent told me the part was available. So, I made an appointment through them and to brought my Jeep into the San Diego Chrysler Dodge Jeep Ram San Diego, CA, but about an hour later I received a phone call the "mechanics" said that they did not have the part(s) for this issue to be repaired. We went back to retrieve my 2022 Jeep Wrangler Sport Sand was told that they could keep the car due to needing the latest mileage on my Jeep, before they even could order the parts or whatever to fix it. Note my instrumental panel seem to be working fine. But According to that Jeep "mechanic" it still had to be replaced. I can't afford to leave my Jeep there waiting for some part(s) to be ordered. The mechanics can't say when the parts would be available for the repair to be done. It could be a week, it could be a month, it could be a year, they can't say. But they never told me if they are ordering any parts without keeping my Jeep there gathering dust waiting for something to happen. The "mechanics" aren't going to charge me, that is what they said. But the part about not getting it done in a reasonable time due to not having the parts and wanting me to leave the Jeep there to what? Gather dust? Service dealer at San Diego Chrysler Dodge Jeep Ram 777 [XXX] , San Diego, CA92108 My vehicle is a 2022 Red 4 Door Jeep Wrangler Sport S Vin# [XXX] I paid over 50,000 USD for that 2022 Jeep Wrangler Sports S and this issue can't be solves? I would like an answer as to why my Jeep needs to be left with the service dealership before even ordering the part(s). I have enclosed the letter I received from the FCA FIAT CHRYSLER AUTOMOBILES Which in the letter states that, "To do this, you dealer will replace the IPC. The estimated repair time is 2 days for the new IPC to be programmed with current mileage and delivered to the dealership." But the I was told the parts were not in stock and they did not know where it would be available to take care of the issue. Nothing was said about whether parts were available it could be a couple of days for the Jeep to be repaired. Please note that the Jeep first POC is XXXX XXXX, but I am also on the contract/payments and the Jeep is registered in both of our names. But I am the primary driver of the 2022 Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11656050

The instrument cluster is not working. On March 25 2025 during driving the cluster started to malfunction by turning on and off and then few seconds later it was off. Once the cluster is off there is no visual assessment of how fast the car is moving, any alarms, temperature, fuel gauge, non of the gauges work. Took car to an electrical car repair shop since this is a safety issue and they found that there was a cluster recall on 2022 wrangler sport jeeps so no repairs was done to the car. The dealer was called and under the VIN inquiry I was informed that there was no instrument cluster recall. My question is since there is evidence in several www literature of Jeep Wrangler recalls due to instrument cluster why then our instrument cluster not part of a recall

NHTSA ODI 11655101

See attached document for complaint.

NHTSA ODI 11650993

The contact owns a 2022 Jeep Wrangler. The contact stated that the vehicle had experienced the Death Wobble while driving on two occasions. The contact also stated that the vehicle was difficult to start and would start after being jump-started. Additionally, the contact stated that there was an abnormal burning plastic odor coming from the clutch intermittently while driving and shifting into gear. The contact stated that while driving 40-45 MPH, the vehicle stalled. The message "Stop Safely - Vehicle will shut down in 30 Seconds" was displayed. The contact stated that while attempting to pull over to the side of the road, the vehicle hit the guard rail on the side of the road and bounced back, causing the rear end of the vehicle to land on the right lane of the highway while the front end was on the side of the road. The contact was able to push the entire vehicle to the side of the road with the assistance of other drivers. The manufacturer was notified of the failure and assisted the contact in towing the vehicle to a parking lot. The vehicle was jump-started; however, the failure recurred while the contact was driving the vehicle. The vehicle was towed to the dealer, where the battery and the auxiliary fuse were replaced; however, the vehicle was not diagnosed. The dealer then informed the contact that the vehicle had been repaired. The contact then inquired that the dealer perform the recall repair of NHTSA Campaign Number: 23V116000 (Power Train); however, the dealer informed the contact that the part had been ordered and would be available in two months. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.

NHTSA ODI 11649237

The contact owns a 2022 Jeep Wrangler Hybrid. The contact stated that the vehicle was taken to a local dealer to be repaired under NHTSA Campaign Number: 24V720000 (Electrical System); however, the contact was advised that the repairs were not sufficient to fix the vehicle. The vehicle was serviced under the recall remedy however, the failure recurred on three separate occasions. The dealer advised the contact that she would have to pay out of pocket for a new battery due to the tire not being original equipment. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000. The VIN was not available.

NHTSA ODI 11649314

My 2022 Jeep Wrangler Sahara Unlimited 4xe vehicle is unsafe, and I fear driving it could cause death or serious bodily injury. The vehicle turns off intermittently and displays "service electrical charging system." The 4xe recalls 95B/NHTSA 24V-720 and especially, recall ZB7/NHTSA 22V-865 have not been properly repaired and completely resolved. This is a serious and potentially dangerous defect. This Jeep Wrangler Sahara 4xe unexpectedly turns off while driving, it has turned off on me while driving on the freeway, regular streets and has left me stranded in dangerous predicaments. Starting the vehicle is also unpredictable, sometimes it starts and sometimes it does not. This is especially terrifying when it spontaneously shut off while driving. I no longer can safely operate this vehicle without placing myself, my family and others in peril, and as a result I have had to purchase a new vehicle. Vehicle engine shuts down condition caused by diagnostic reactions to faults caused by loss of communication. Recall ZB7/NHTSA 22V-865 is still occurring to my 2022 Jeep Wrangler Sahara Unlimited 4xe, an engine shut down condition results in an unexpected loss of motive power while driving, which can cause a vehicle crash without prior warning.

NHTSA ODI 11648841

I brought my jeep in for the 95B recall this past December (12/17/24), it was fixed for about a week then problems with the electric system emerged and the vehicle would not run in electric mode. I also received messages saying that an oil change was required (despite having an oil change done in December), and that the battery needed to be charged for maintenance (despite the battery being fully charged the previous evening). I brought it back to dealer (2/3/25) to fix the issue. They said they fixed it and gave it back to me. A few days later the same problems reappeared so I brought it back on 2/22/25 and just received word that they cannot find a solution to the problems despite working with tech advisors from other dealerships and Stellantis. In short, I have had the same issues with the vehicle since about November, they have attempted to fix it 3 times and now are telling me that they do not have a fix for the problems. Please help!

NHTSA ODI 11648062

The engine lost power while driving and was almost T-boned the first time the issue happened. No warning lights were present before the loss of power. I was leaving a stop sign and crossing traffic did not have to stop. The posted speed limit for the cross street is 40 MPH. The dealership updated the software, and the Wrangler 4XE was returned the same day. Less than two weeks later, the loss of motive power occurred again. The dealership had the vehicle for almost 40 days and replaced the high-voltage battery pack. About 50 miles after the car was returned, the check engine light came on. I was almost home when this happened and had the 4XE towed for the third time. Texan Jeep claims they had engineers from Jeep look at the vehicle while it was in the shop for an extended period of time. These vehicles are not safe to be on the road! The safety of any other vehicle around a 4XE is at risk. They can shut down and go into limp mode without warning, with or without the recalls being complied with. The only reason I did not have a significant accident was my training as a commercial airline pilot and dealing with simulated emergencies.

NHTSA ODI 11642754

ON [XXX] My 2022 Jeep Wrangler Hybrid was parked in my carport. Around [XXX] I started smelling something burning so got up to check the house and then went to the garage to check our cars. On checking the Jeep I noticed that the inside of the cabin was filling with smoke. I immediately called 911 and as I was on the phone with them the Jeep spontaneously burst into flames on the inside. The Fire department arrived shortly after. They began flooding the jeep with water and had to drag it out of our car port. Once they had it away from the house the continued to flush it with water and also placed a fire retardant blanket over the top of it to contain the fire. It continued to burn for several more hours until a tow truck arrived to take it to a yard. The fire truck had to follow the Tow as the car was still smoldering as they loaded it. According to the fire marshals' initial assessment he believed the fire was started from the Jeeps Lithium Ion battery. * It is believed to be the Lithium Ion Battery. It has a recall and I had the recall scheduled for 1/9/2025 but it caught fire on [XXX]. The Jeep is with Progressive my insurance company and could possibly be inspected at request. * Luckily we caught it before it was fully engulfed. Jeep did emit noxious fumes while it was on fire and being put out. Our neighbor had to evacuate because of the fumes possibly entering her house. * It has been confirmed by Progressive and they have placed Jeep on notice. * It was inspected by the Ins Co. They are awaiting on the inspector from Jeep. * There were no warning or indications prior to this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11641304

On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11633817

Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.

NHTSA ODI 11632771

See attached document for complaint.

NHTSA ODI 11629814