What 371 owners told NHTSA about the 2022 Jeep Wrangler 4-door 4xe

I am writing regarding my 2022 Jeep Wrangler 4xe (VIN [XXX]), which has been out of service since January 2026 as a direct result of a manufacturer safety recall involving the high-voltage battery (Safety Recall 68C). The vehicle became inoperable because of this recall-related issue and has remained at the dealership ever since. Since that time, Aventura Chrysler Jeep Dodge Ram and Stellantis engineering have made extraordinary efforts to repair the vehicle. According to your own service records, the following components have been replaced or repaired: The original high-voltage battery A first replacement high-voltage battery that proved to be defective A second replacement high-voltage battery The Power Integrated Module (PIM) The high-voltage wiring harness Multiple engineering diagnostic sessions involving Stellantis Field Technical Representatives and engineering personnel Despite months of repairs and repeated involvement by Stellantis engineering, the vehicle has still not been restored to normal operating condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748604

I own a 2022 4xe, ater the 68c recall the power of the electric drive is limited. Frequent power loss occurs on highway driving during acceleration (merging onto highway or passing other cars). Despite the battery being charged up to 50% there is only 25% power available. The car is a plug in hybrid vehicle. The internal combustion engine starts in these cases with several seconds delay. During that time the vehicle does not accelerate sufficiently to safely merge onto a highway or pass other cars. The power loss happens without warning during critical drive situations like merging onto a highway or passing other cars. The driver expects a continuous level of power by the car, not a sudden power loss. This is reported by countless other drivers on all social media platforms as a consequence of the 68C recall that affects 350 000 Jeep Wrangler 4xe and Grand Cherokee 4xe. Jeep does not respond to customer complaints or requests for clarification. I would like to request all these cases be looked into, and also contacting Jeep for the new parameters put in place to protect the battery, such as battery temperature and power limits put in place to "protect" a hardware issue within a battery with software

NHTSA ODI 11747005

My Jeep will not operate correctly in the electric mode after a software update that was required to resolve a recall. The vehicle loses power in the electric mode and surges into the gasoline mode suddenly. This occurs after the vehicle has been driven a while and when the battery level drops below 50%. See these forums for others experiencing the same issue. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11744322

I was driving 70-75 mph on interstate XXX going south from [XXX] to [XXX] after picking up my friends. I had e-save mode on to save the battery for later and out of nowhere the car lost all power and would not accelerate. Some writing flashed across the screen telling me to pull over in the emergency lane and stop and then restart the Jeep in hybrid mode. I had to throw on my hazards and pray someone who wasn't paying attention didn't hit me while I was no longer accelerating and trying to change lanes to get into the emergency lane. One in the emergency lane I was able to shut off the Jeep and restart it but e-save mode was no longer available. I was able to resume driving but only in Hybrid mode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11733108

I was involved in a collision. The front driver's side hit another car, causing a lot of damage. The surprise was the fire. There is no reason for it to have caught for the way it did. The door was jammed, so resorted to unhooking the soft top, while I caught fire. I opened the top and jumped off the top, crawling away with burns and cuts before the entire engine exploded. I could have still been in that car, and I don't think I would have made it.

NHTSA ODI 11732340

On 3/3/2026, I brought me JEEP 4XE to the Jeep dealership in Paris, Kentucky to have the 68C recall performed. The Jeep dealership used version #7 of the 68C recall instructions to updated all software modules and then to perform a 7 mile test run to engage the electric engine and to stress the vehicle per the instructions documented in the recall instructions. Document is identified as: * High Voltage Battery * Reference: 68C/NHTSA 25V-741 * Revision: 7 * Edition: February 2026 * Details: Additional DTC added to the end of Section B. BPCM software update After picking vehicle up from dealership, I proceeded home via a state highway Route 68 (Paris Pike). The roadway is a 4 lane divided highway and has a speed limit of 55mph. I set my vehicle to HYBRID mode and then placed it on cruise control as I had done numerous times over its 25,000 miles. During the drive there were occasional rolling hills and inclines. I gauged the hills to be about a 1% grade on average but never exceeding 2% grade. During these inclines, the gasoline engine engaged and the RPM gauge on the instrument cluster registered 3000RPM. This excessive engine RPM had NEVER occurred before the 68C factory recall procedure. In all other instances of the engine engaging, the RPM would engage at 2000RPM. I contend that the the engagement of the gasoline engine on these small inclines was NOT warranted and that the excessive RPM's of 3000 is not normal and was never experienced prior to the 68C recall fix. I am submitting this information for review and documentation. Video of the instrument cluster gauge showing the RMP gauage and the display panel showing the engine and battery kW used were taken to document the process. I believe that the engagement of the gasoline engine at 3000RPM will cause excessive wear of the engine and is a direct result of one of the software updates that was used to complete the 68C recall.

NHTSA ODI 11722062

After 68C recall fix in January, the following has occurred:  -Check engine light on immediately -Replaced electric coolant heater  -Sluggish in both hybrid and electric modes -FORM indicators - constant fuel oil refresh mode  -Change oil required indicator on  -Engine revving high at low speeds  -Jumping when putting into drive / idling / shifting issues  --Replaced all 4 shocks And just yesterday on 2/27/26: Complete and total loss of power while driving on the highway. Major safety issue and a near crash.

NHTSA ODI 11720864

68C recall did not fix recurring issue with this vehicle: 12/2/25 – The vehicle was towed to the dealer under Safety Recall 68C (battery fire risk) in an undrivable state “service charging system” message, vehicle would not disengage from Park, no power, battery, charging, service engine lights on. 12/18/25 – The dealer informed me that Recall 68C had been completed, stated that the vehicle was repaired and safe to drive, and told me to “rest assured.” I was instructed to pick up the vehicle on that basis, and I did so. 12/20/25 – Just two days later, while driving approximately 60 mph on the highway in electric mode with more than 90% charge, the vehicle suddenly lost electric propulsion for over 30 seconds, rapidly losing speed and nearly requiring an emergency stop in active traffic. A dash notification appeared stating “electric mode unavailable,” and the vehicle reverted to hybrid mode. I immediately left a message for the dealership that same day requesting a call back to determine next steps; no call was returned. 12/20–12/26 – Because of this serious failure and ongoing safety concerns, the vehicle was driven only minimally. 12/27 – When I attempted to start the vehicle, it again failed. The dash displayed “service charging system” along with battery, service engine, and service electrical warning lights. The vehicle would not disengage from park, would not start, and had no usable power. 1/1/26- the vehicle remains at the Newport Jeep Dealership & Service Center, technicians continue to try to diagnose the problem and are unable to do so. The 68C recall was an ineffective attempt at resolving this significant recurring safety issue.

NHTSA ODI 11708209

I have experienced at least five times in which my vehicle does not start and a "service charging system" error message shows on the dash resulting in the vehicle having to be towed to Newport Jeep in Middletown RI for service. Every recall that has been issue has been "fixed"- my hybrid battery has been replaced, my high voltage wire has been replaced. I tried to pursue a buyback request and was rejected in March 2025. I am aware of the 68C safety recall and that there is no repair at this time. Again on 12/9/25 my vehicle would not start, the "service charging system" error message was on the dash and my vehicle has had to be towed back to the dealership. They are not able to diagnose the issue. I want to pursue a buyback as this vehicle is defective and unsafe.

NHTSA ODI 11704210

I received the recall of my leased vehicle and I immediately called Chrysler Stelantis and was told that there was nothing they could do. This recall materially restricts the safe use of my leased vehicle. I request early termination of my lease without penalty OR a replacement vehicle. I am a 100% disabled veteran and cannot comply with the recall’s conditions They stated that they will take back my lease but I will be penalized for the early termination and also for any recoupment of the vehicle when it goes to auction. This is unacceptable and has placed myself, my family,, my residence and other vehicles in danger. I cannot abide by the recall.

NHTSA ODI 11703426

I have been leasing this vehicle for approximately 3 years and have experienced constant engine problems; knocking and jolting forward. There have been four safety recalls and I mentioned the engine issues at the dealership. I was told not use the electric engine and keep the car in gas mode. This has not fixed the problem; it jolts forward randomly which is very scary. I only have this one vehicle and a small child. I am not comfortable driving this car with my son in it. And now I received another recall notice for severe fire risk and no remedy available. I am making (expensive) lease payments for a car that is not safe to drive.

NHTSA ODI 11702230

My 4xe goes into turtle mode several times a week and loses power as I am driving. I have contact jeep and 2 dealerships regarding this several times and they said since they can't duplicate it, there is nothing they can do. Has been happening for over a year.

NHTSA ODI 11697528

The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed, and a red light was illuminated. The contact stated that the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle to a local dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that months prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 24V720000 (Electrical System) by the same dealer. The contact related the failure to the recall repair. The failure mileage was approximately 50,000.

NHTSA ODI 11693402

Car shut down on [XXX] and would not start. Indicated problem with charging system. Vehicle is currently in Cabo San Lucas, BCS, Mexico. Towed car to local Jeep dealer. Car had outstanding recall (ZB7 2021-2023 JL 4XE Loss of Motive Power). Dealer diagnosed issues as a failure of the battery, so that was replaced, along with software updates to address the recalls. We had to pay over $900 out of pocket for these repairs, and it stayed with the dealer for 3.5 weeks. Two days later the vehicle is again failing with the same issues and will not start. It began with the check engine light coming on, then A/C stopped cooling, then the car only would stay in hybrid mode, and the transmission was revving. After stopping the car and shutting it off it will not restart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11688630

I was traveling at 80mph on an interstate in the fast lane. There were only two lanes. Road was straight with a slight incline. Temperature was 98 degrees. I had been traveling for 10 hours that day. I hear the same bing chime the Jeep makes when it switches from electric to hybrid mode. I was already in hybrid mode and I experienced a lost of power. My vehicle started to coast which it never does because the regenerative breaks always slow me down. I noticed a message on my display but I could not read it as I used the momentum I had to reach the shoulder of the slow lane and coast to a stop. I put the car in park. The message was gone. A few seconds after putting the vehicle in park, it restarted and behaved normally again. This happened one day after being serviced at the dealer. I have all recalls completed including one that covers this issue. I took the Jeep in to be checked and they were unable to read codes or detect any issues.

NHTSA ODI 11684558

The vehicle experienced multiple serious fuel system failures, including a failed fuel injector and high-pressure fuel pump. After these components were replaced, it was confirmed that fuel was still entering the engine crankcase. At no point did the vehicle trigger a “Check Engine” light, oil dilution warning, low oil pressure alert, or any hybrid/electric powertrain. This represents a critical safety & reliability issue. Fuel dilution of engine oil can: severely degrade lubrication, increase crankcase pressure, and/or lead to internal engine failure or fire The lack of any warning or diagnostic code suggests either: a software calibration issue in the ECM/BCM that failed to detect the problem, a sensor failure, and/or a defect in the onboard diagnostic system itself. This could indicate a broader defect affecting the safety of the 4xe platform and request investigation. This failure delayed necessary service and put both vehicle and occupants at risk.

NHTSA ODI 11669786

The engine lost power while driving and was almost T-boned the first time the issue happened. No warning lights were present before the loss of power. I was leaving a stop sign and crossing traffic did not have to stop. The posted speed limit for the cross street is 40 MPH. The dealership updated the software, and the Wrangler 4XE was returned the same day. Less than two weeks later, the loss of motive power occurred again. The dealership had the vehicle for almost 40 days and replaced the high-voltage battery pack. About 50 miles after the car was returned, the check engine light came on. I was almost home when this happened and had the 4XE towed for the third time. Texan Jeep claims they had engineers from Jeep look at the vehicle while it was in the shop for an extended period of time. These vehicles are not safe to be on the road! The safety of any other vehicle around a 4XE is at risk. They can shut down and go into limp mode without warning, with or without the recalls being complied with. The only reason I did not have a significant accident was my training as a commercial airline pilot and dealing with simulated emergencies.

NHTSA ODI 11642754

ON [XXX] My 2022 Jeep Wrangler Hybrid was parked in my carport. Around [XXX] I started smelling something burning so got up to check the house and then went to the garage to check our cars. On checking the Jeep I noticed that the inside of the cabin was filling with smoke. I immediately called 911 and as I was on the phone with them the Jeep spontaneously burst into flames on the inside. The Fire department arrived shortly after. They began flooding the jeep with water and had to drag it out of our car port. Once they had it away from the house the continued to flush it with water and also placed a fire retardant blanket over the top of it to contain the fire. It continued to burn for several more hours until a tow truck arrived to take it to a yard. The fire truck had to follow the Tow as the car was still smoldering as they loaded it. According to the fire marshals' initial assessment he believed the fire was started from the Jeeps Lithium Ion battery. * It is believed to be the Lithium Ion Battery. It has a recall and I had the recall scheduled for 1/9/2025 but it caught fire on [XXX]. The Jeep is with Progressive my insurance company and could possibly be inspected at request. * Luckily we caught it before it was fully engulfed. Jeep did emit noxious fumes while it was on fire and being put out. Our neighbor had to evacuate because of the fumes possibly entering her house. * It has been confirmed by Progressive and they have placed Jeep on notice. * It was inspected by the Ins Co. They are awaiting on the inspector from Jeep. * There were no warning or indications prior to this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11641304

My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.

NHTSA ODI 11636111

The exhaust system is ran underneath the gas tank . I am concerned that if I’m involved in a rear end accident that it may cause an explosion such as what has happened to previous jeeps that had the exhaust system ran underneath the gas tank.

NHTSA ODI 11636113

Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.

NHTSA ODI 11632771

See attached document for complaint.

NHTSA ODI 11629814

Wife was going to work. Started to notice difference in the feel of the drive. Then the check engine light came on. When she started to accelerate the vehicle jerks. When the vehicle is at a stop then accelerates the it takes about 5 seconds for the car to start moving. Today the vehicle turns on but can’t switch gears to put it in reverse or drive. Vehicle is a paper wait and the earliest time I can take in to a certified mechanic is 1 month. I’ve had multiple issues with this car. Death wobble, electric recalls. And a recall that stated part not available park your car not in your garage and don’t charge your hybrid…. How can this car be allowed on the streets with this many issues under 2 years

NHTSA ODI 11629398

When applying brakes at low speed (under 20mph) pedal feels soft and brakes do not engage as expected- vehicles travels further than anticipated. At times engine races and vehicle surges forward, other times ABS malfunctions, causing tires to squeal and vehicle to lurch. There is no reason for the ABS to engage when traveling under 20mph on an even, dry road. I have had other issues such as overheating, which the dealership observed, but the computer had no trouble codes for, so I would be happy to have it inspected. The vehicle surging forward when brakes are applied is a safety concern, as is unreliable braking and the ABS engaging inappropriately. I have not been to the dealer for this issue yet, I was able to document the occurrence from my dashboard cam this weekend. I have video in my dashcam with the squealing and lurching that I can't upload.

NHTSA ODI 11625972

I have a wrangler 4Xe that I purchased August 2022. Yesterday the Jeep went dead while driving 30mph. This already happened 2 times

NHTSA ODI 11625784