What 371 owners told NHTSA about the 2022 Jeep Wrangler 4-door 4xe

The contact owns a 2022 Jeep Wrangler. The contact stated that approximately one month prior to receiving notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); the vehicle experienced electrical failures and the battery failed to hold a charge, and the vehicle was not operational. Additionally, the transmission was extremely low on transmission fluid, and the differential was leaking oil. The contact stated that after the recall repair was completed, the previous failures worsened. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 18,300.

NHTSA ODI 11724784

My 2022 Jeep Wrangler 4xe experienced a sudden loss of power while driving on Interstate 285 in Atlanta during rush hour traffic. The vehicle began shaking and lunging forward unpredictably while I attempted to exit the highway. With hazard lights on, I slowly crept the vehicle to the dealership because it could barely move. The vehicle is currently at the dealership for Recall 68C related to the hybrid battery system. This incident created a dangerous situation on a major interstate and could have caused a serious accident.

NHTSA ODI 11723930

We took the car in for the death shake and were informed there was a recall on the Jeep (25V741000). The dealership performed the maintenance work. The 12V battery was also inspected and listed as good. Since the repair, the 12V battery has shorted multiple times and finally ceased running yesterday. It has been two weeks since the dealership recall repair. While the recall specifically impacted the HV battery, the 12V is interconnected and the liklihood of that battery being impacted is high. The safety impact is the car temporarily not being able to gain power after stopping at red lights and the battery draining when stopped or turned off. The check engine light appears every time.

NHTSA ODI 11722462

Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes highway speeds. Dealer replaced power steering system with no resolution. Thousands of dollars in repair. Dealer stated they repaired wiring. Did not fix the issue. Now it is more intermittent. When the communication between modules is not functioning properly it disables the power steering even while driving. This is extremely dangerous and I can no longer trust my vehicle. There are thousands of reports and or reviews about this issue. Someone has to be held accountable. I have spent thousands and my Dealer spent weeks trying to resolve the issue. Jeep has roughly 37000 miles. This is an on going issue since October of 2025.

NHTSA ODI 11722174

Electronic Cabin Heater- EV/ Hybrid component that acts as a heating element when driving in electric mode. Common issue since the Chrysler Pacifica eHybrid plug in vehicle was manufactured. Safety: Extreme temperatures we’ve experienced would prevent heat from dispersing in the engine cabin and potential damage to engine/ EV components due to no thermal regulation. Has been reproduced and replaced. Specific to Jeep Wrangler 4xe (2021+): “Electric mode unavailable; Cabin heating/cooling” Check Engine light with DTC codes P0E80-00 and P0E15-00 present on dash. First appeared October 31st, 2025.

NHTSA ODI 11722039

On 3/3/2026, I brought me JEEP 4XE to the Jeep dealership in Paris, Kentucky to have the 68C recall performed. The Jeep dealership used version #7 of the 68C recall instructions to updated all software modules and then to perform a 7 mile test run to engage the electric engine and to stress the vehicle per the instructions documented in the recall instructions. Document is identified as: * High Voltage Battery * Reference: 68C/NHTSA 25V-741 * Revision: 7 * Edition: February 2026 * Details: Additional DTC added to the end of Section B. BPCM software update After picking vehicle up from dealership, I proceeded home via a state highway Route 68 (Paris Pike). The roadway is a 4 lane divided highway and has a speed limit of 55mph. I set my vehicle to HYBRID mode and then placed it on cruise control as I had done numerous times over its 25,000 miles. During the drive there were occasional rolling hills and inclines. I gauged the hills to be about a 1% grade on average but never exceeding 2% grade. During these inclines, the gasoline engine engaged and the RPM gauge on the instrument cluster registered 3000RPM. This excessive engine RPM had NEVER occurred before the 68C factory recall procedure. In all other instances of the engine engaging, the RPM would engage at 2000RPM. I contend that the the engagement of the gasoline engine on these small inclines was NOT warranted and that the excessive RPM's of 3000 is not normal and was never experienced prior to the 68C recall fix. I am submitting this information for review and documentation. Video of the instrument cluster gauge showing the RMP gauage and the display panel showing the engine and battery kW used were taken to document the process. I believe that the engagement of the gasoline engine at 3000RPM will cause excessive wear of the engine and is a direct result of one of the software updates that was used to complete the 68C recall.

NHTSA ODI 11722062

After 68C recall fix in January, the following has occurred:  -Check engine light on immediately -Replaced electric coolant heater  -Sluggish in both hybrid and electric modes -FORM indicators - constant fuel oil refresh mode  -Change oil required indicator on  -Engine revving high at low speeds  -Jumping when putting into drive / idling / shifting issues  --Replaced all 4 shocks And just yesterday on 2/27/26: Complete and total loss of power while driving on the highway. Major safety issue and a near crash.

NHTSA ODI 11720864

We had a recent recall completed for the hybrid battery/charging sytem where a software update was all that was required. Two weeks after a recall for the hybrid battery/charging system was completed, while traveling, we had a loss of power at 70mph in heavy traffic, and our vehicle stopped operating. We were able to limp our vehicle to the right shoulder, and was stranded on the side of I-75 south in GA, approximately 200 miles from home. The dash lights began flashing on and off, the various systems began flasing warnings and there was a burning smell of plastic. We discovered one of the electric lines attached to the fuse block in the engine compartment had melted at the terminal junction on the fuse block. This rendered us incapable of moving our vehicle. We had to call for a tow truck to have the vehicle taken to a shop. Our daughter had to come from 6 hours away to pick us up. Currently, 02/20/26, the shop that has our vehicle, is trying to get a replacement fuse block and determine if this is part of the recall that should have fixed our original recall issue.

NHTSA ODI 11718837

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that when the vehicle was started, the message "Electric Mode Temporarily Unavailable - Fuel and Oil Refresh in Progress" was displayed. The message was more prevalent during colder weather. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 14,988.

NHTSA ODI 11716774

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed; however, the contact stated that the vehicle failed to start three days later. The message " Service Charging System" was displayed. The vehicle was towed to the dealer, where it was diagnosed with a 12-Volt battery failure. The contact stated that upon researching the failure online, the contact learned from other vehicle owners that other recalled vehicles had experienced the 12-Voltsbattery failure after the high voltage battery software update was performed. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 44,000.

NHTSA ODI 11716293

My Jeep Wrangler 4xe underwent Safety Recall 68C, which included high-voltage battery replacement and associated electrical system work. The vehicle was held at the Jeep dealership for approximately one month for completion of this recall. After being notified that Recall 68C was completed, I picked up the vehicle. Immediately upon pickup, I experienced electrical issues that were not present prior to the recall. Specifically, the passenger-side power running board failed to retract. The service manager accessed the area under the dashboard and restored operation, stating it was likely related to the battery replacement or electrical work performed during the recall. Upon driving the vehicle, I also noticed the steering wheel was not centered when driving straight, and the front end appeared visually misaligned. Less than 24 hours after pickup, while driving at approximately 65 mph on the freeway, the vehicle experienced sudden and violent steering oscillation consistent with death wobble. This required me to immediately pull over for safety. The vehicle had no prior history of death wobble, steering instability, or electrical running board issues before Recall 68C was performed. Due to the severity of the condition, the vehicle was towed back to the Jeep dealership for further inspection.

NHTSA ODI 11714826

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer and the contact was informed that the repair could not be performed because there were no loaner vehicles available, if the repair failed. The appointment was rescheduled for two weeks later. The dealer was contacted prior to the scheduled appointment date and the contact was informed again that no loaner vehicles were available. The manufacturer was made aware of the issue but provided no assistance. The contact was informed that the manufacturer could check with other dealers and about the availability of a loaner vehicle. The contact had not experienced a failure.

NHTSA ODI 11712642

The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when traveling on the highway. If a new battery is required, the same faulty style batteries are exchanged. Stellantis is not addressing the car issues appropriately

NHTSA ODI 11711055

I purchased this Jeep 4xe in September 2025 and the dealer did not mention any recalls or safety concerns at the time of purchase nor did I receive any notification of a recall. My jeep battery caught on fire just like the recall states. Fortunately a neighbor saw the fire prior to it burning down my other jeep and barn.

NHTSA ODI 11710077

68C recall did not fix recurring issue with this vehicle: 12/2/25 – The vehicle was towed to the dealer under Safety Recall 68C (battery fire risk) in an undrivable state “service charging system” message, vehicle would not disengage from Park, no power, battery, charging, service engine lights on. 12/18/25 – The dealer informed me that Recall 68C had been completed, stated that the vehicle was repaired and safe to drive, and told me to “rest assured.” I was instructed to pick up the vehicle on that basis, and I did so. 12/20/25 – Just two days later, while driving approximately 60 mph on the highway in electric mode with more than 90% charge, the vehicle suddenly lost electric propulsion for over 30 seconds, rapidly losing speed and nearly requiring an emergency stop in active traffic. A dash notification appeared stating “electric mode unavailable,” and the vehicle reverted to hybrid mode. I immediately left a message for the dealership that same day requesting a call back to determine next steps; no call was returned. 12/20–12/26 – Because of this serious failure and ongoing safety concerns, the vehicle was driven only minimally. 12/27 – When I attempted to start the vehicle, it again failed. The dash displayed “service charging system” along with battery, service engine, and service electrical warning lights. The vehicle would not disengage from park, would not start, and had no usable power. 1/1/26- the vehicle remains at the Newport Jeep Dealership & Service Center, technicians continue to try to diagnose the problem and are unable to do so. The 68C recall was an ineffective attempt at resolving this significant recurring safety issue.

NHTSA ODI 11708209

My vehicle, a 2022 Jeep Wrangler 4xe is subject to Recall 25V-741. This recall involves a serious safety defect with vehicle’s charging system, posing I fire risk when charged. This renders the vehicle unsafe to operate. At this time, there is no available repair remedy. While the official Jeep Mopar website states that repairs parts are available but the Jeep dealership states they don't have repairs available for my vehicle. I have called two different dealerships one month apart and still received the same answer. As a result of this recall, I am unable to drive or reasonably use the vehicle. The vehicle is effectively inoperable, and I am incurring ongoing financial harm, including loan payments and loss-of-use expenses, for a vehicle that cannot be safely driven. I purchased the vehicle in good faith, and shortly after purchase learned of the open recall. Stellantis has not provided a repair timeline or alternative resolution. This situation leaves me without safe transportation and no practical remedy.

NHTSA ODI 11707299

rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained.

NHTSA ODI 11706356

NHTSA Recall Number25V-741 URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. The information I have received from Jeep is that they currently dot have the parts or dont have a solution for this issue and I will be contacted in the future. How is the a solution that is satisfactory to NHTSA. New batteries should be provided if this will fox the problem and if it wont the option of a recall of financial compensation should be provided.

NHTSA ODI 11706342

I have experienced at least five times in which my vehicle does not start and a "service charging system" error message shows on the dash resulting in the vehicle having to be towed to Newport Jeep in Middletown RI for service. Every recall that has been issue has been "fixed"- my hybrid battery has been replaced, my high voltage wire has been replaced. I tried to pursue a buyback request and was rejected in March 2025. I am aware of the 68C safety recall and that there is no repair at this time. Again on 12/9/25 my vehicle would not start, the "service charging system" error message was on the dash and my vehicle has had to be towed back to the dealership. They are not able to diagnose the issue. I want to pursue a buyback as this vehicle is defective and unsafe.

NHTSA ODI 11704210

The contact owns a 2022 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed an abnormal burning odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failure related to the battery. The contact was informed that the unknown part needed to be replaced. The vehicle was repaired. The contact stated that the burning odor was still present; however, the burning odor was intermittent. The contact stated that the burning odor was like the smell of a burning firecracker. The contact later received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact was referred to an online site, which advised the contact to report the failure to the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

NHTSA ODI 11703676

I received the recall of my leased vehicle and I immediately called Chrysler Stelantis and was told that there was nothing they could do. This recall materially restricts the safe use of my leased vehicle. I request early termination of my lease without penalty OR a replacement vehicle. I am a 100% disabled veteran and cannot comply with the recall’s conditions They stated that they will take back my lease but I will be penalized for the early termination and also for any recoupment of the vehicle when it goes to auction. This is unacceptable and has placed myself, my family,, my residence and other vehicles in danger. I cannot abide by the recall.

NHTSA ODI 11703426

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, where a fault code related to the gas cap was cleared. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ODI 11703243

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact was in contact with the local dealer and the manufacturer, and was advised that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that prior to receiving the recall notice, the contact had been charging the vehicle, and a thermal event occurred, resulting in the charger melting. The contact stated that the dealer replaced the charger, and because of the recall, the contact had not charged the vehicle since the failure had occurred.

NHTSA ODI 11702958

My Jeep Wrangler 4xe has now been subject to multiple high-voltage battery fire-risk recalls, including the current recall that instructs owners to park outside due to a potential battery fire. This is the third recall involving the same system. The vehicle is unsafe, and Jeep/Stellantis has no permanent remedy available. I have been unable to use the vehicle safely for extended periods, and I have been given conflicting information by the dealership and manufacturer about the timeline for a fix. This creates a significant fire hazard to my property and family. Because of the repeated nature of the defect, Jeep is refusing to provide a timely resolution or a vehicle replacement/lease termination. I am requesting NHTSA intervention due to: – Multiple recalls for the same battery fire risk – Lack of an available repair or remedy – Manufacturer failing to provide safe use of the vehicle – Ongoing safety danger that forces me to park the vehicle away from structures This is a serious safety defect involving the high-voltage battery pack that could result in a vehicle fire while parked or driving. I am requesting NHTSA investigate this issue and compel the manufacturer to provide a safe and immediate resolution for affected Wrangler 4xe owners. Symptoms observed: – Vehicle subject to multiple “park outside” fire-related recalls – Battery-related warnings – Loss of use of the vehicle – Safety risk to home/garage due to fire potential – No fix or parts available – Ongoing manufacturer delays What I am requesting: – NHTSA review of repeated 4xe battery recalls – Enforcement of a timely repair or mandatory buyback/lease release – Confirmation whether Jeep is compliant with recall remedy obligations

NHTSA ODI 11701242

My Jeep Wrangler 4xe displayed a ‘Service Charging System’ warning immediately after unplugging from charging. I began to drive and noticed the warning right away. I then parked and attempted to restart the vehicle, but it would not start and became completely inoperable. The vehicle had to be towed. The dealer confirmed this issue is related to the current hybrid safety recall, but Stellantis has stated that no repair is available, and it may not be available until the end of the year or the first quarter of next year. The vehicle is undrivable, and I cannot safely use or move it. Stellantis is only offering reimbursement for a rental, which I cannot access because I cannot afford to pay for a rental vehicle upfront. Reimbursement for what could be an unlimited or months-long period of rental fees is not a reasonable or accessible remedy. This leaves me without any safe or practical transportation option. I have now been without transportation for over 48 hours, and the manufacturer is not providing a reasonable remedy or safe transportation while the recall repair remains unavailable. I am filing this complaint so NHTSA can document the delay, the lack of an accessible remedy, and the manufacturer’s failure to provide a safe, timely solution for an undrivable recall-affected vehicle. The vehicle is undrivable and I cannot safely park or use it. Stellantis is only offering reimbursement for a rental, which I cannot access because I cannot afford to rent a vehicle upfront. I have now been without transportation for over 48 hours, and the manufacturer is not providing a reasonable remedy or safe transportation while the recall repair remains unavailable. I am filing this so NHTSA can document the delay and lack of an accessible remedy for an undrivable recall-affected vehicle.

NHTSA ODI 11700883