Aug 5, 2024Fuel system
Fuel injector failure in fuel injector #2 Hyundai is aware of the issue and has a technical service bulletin. Hyundai only replaced the one fuel injector in November of 2023. July of 2024 failure in fuel injector #3 and they are now replacing all remaining fuel injectors. I have opened up a complaint with corporate Hyundai and I’m awaiting a response. This failure caused my engine to misfire and a loss in acceleration causing the car to be unsafe to drive.
NHTSA ODI 11606651
Aug 5, 2024Fuel system
Fuel injector failure in fuel injector #2 Hyundai is aware of the issue and has a technical service bulletin. Hyundai only replaced the one fuel injector in November of 2023. July of 2024 failure in fuel injector #3 and they are now replacing all remaining fuel injectors. I have opened up a complaint with corporate Hyundai and I’m awaiting a response. This failure caused my engine to misfire and a loss in acceleration causing the car to be unsafe to drive.
NHTSA ODI 11606653
Jul 27, 2024EngineFuel system
On 5/27/24, my check engine light came on and the vehicle stayed to shimmy and shake each time I would press on the gas. Had the vehicle towed to the dealer for the #4 fuel injector assembly to be replaced. The same thing happened on 7/16/24 while traveling out of state. I was traveling on a highway and had to keep my emergency flashers on as I tried to coax the car to the next exit. Couldn't go above 25-30 mph. Had vehicle towed to a dealer for the #2 fuel injector assembly to be replaced. Now I am again without a vehicle because on 7/26/24, the same thing happened and I was told it is the #1 fuel injector. I was told by 2 different dealers that this is a known Hyundai Tucson issue but they are only allowed to replace what is coming up with an error code. They are not permitted to change all of the assemblies at one time, even though it would save them and Hyundai Corporate quite a bit of money in the long term. They've now paid to tow my car 3 times, paid workers 3 times the amount of money to replace what could've and should've been done the first time. The dealer was going to try to get the #3 assembly replaced now but there is no guarantee. I'm afraid that I'll have to be back there in another week or two for the last one. This is a serious issue that is not being addressed.
NHTSA ODI 11604901
Jul 18, 2024Fuel system
Vehicle started jerking and sputtering. Loss of rapid acceleration. Check engine light came on. Did this at idle and all speeds.
NHTSA ODI 11603246
Jul 17, 2024Fuel system
The first incident was on 5/27/24 when I was traveling about 45 mph. The check engine light came on and the car started to shimmy and shake when I pressed the gas. Error code came up on the screen for P0304, injector #4 was bad. Had the vehicle towed to the closest dealer for warranty repair and was told this is a known issue but no recall has been placed. Then on 7/16/24, same thing happened while traveling out of town. Hyundai app was down so couldn't get an error code. Again had the vehicle towed to a dealer and this code was P0302, #2 injector was bad. Obviously there is a serious issue that needs to be addressed. Need to know if this is a permanent fix or if the other 2 will go out soon. I attached a photo of this report and can also get a copy of the one from May as needed.
NHTSA ODI 11602908
Jul 7, 2024EngineFuel system
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
NHTSA ODI 11599775
Jul 7, 2024EngineFuel system
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
NHTSA ODI 11599776
Jul 7, 2024Fuel system
A faulty fuel injector caused my Tuscon to lose all acceleration while I was in the passing lane of a 4-lane highway going 75mpg. A check engine light came on and it just bricked itself. I had to glide through 3 lanes almost causing a wreck. We were on a family vacation with our [XXX] daughter in the back seat and we had to wait over 2 hours in the blazing heat for a tow. The dealership said there is a known problem with the fuel injectors in these SUVs. I can't believe there isn't yet a recall for these fuel injectors. I'm concerned someone is going to get hurt because of this very fixable problem. Thanks for the help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11599879
Apr 10, 2024EngineFuel system
NHTSA Complaint On Sunday, March 10th 2024 our 2022 Hyundai Tucson with 2.5L engine started missing in one of the cylinders. It did not disable the vehicle and it ran like that for several blocks until we could pullover to safety. At this time there were no warning lights of any kind. It wasn’t until I turned the car off, checked the oil (which was good), started the car again and did a lap around the parking lot that the check engine light came on. So there were no warnings. We dropped the car off at our local Hyundai service center that night so it could be checked first thing the next day. It turned out that it was a bad spark plug and injector. At that point it was no big deal. We chalked it up to a fluke. We received the car back on Thursday, March 14th with the explanation of what happened and that it was replaced under warranty. There were NO RECOMMENDATIONS made upon pick up. Exactly 2 weeks later on Thursday, March 28th, the car lost all power while traveling 60mph in the middle lane of the interstate. Again, there were no warning or diagnostic lights coming on. It was pure luck that there was minimal traffic and other drivers were paying attention as the car came to a complete stop in the middle of the highway in order to be restarted and it refused to accelerate above 20mph in order to limp to the shoulder and get to safety. Over an hour later and stopping and starting the car in a parking lot, the check engine light finally came on. The engine was running worse this time. The car had to be towed this time to the service center. After being checked out it was another spark plug and a fouled fuel injector. Researching online showed that this is a very common issue with Hyundai fuel injectors between 12,000 and 25,000 miles. There are currently no technical service bulletins or recalls warning owners of this common failure and potentially losing power traveling at high speeds. Research showed there have been 3 collisions caused by this exact issue to date.
NHTSA ODI 11582183
Mar 6, 2024Transmission & drivetrainLightsFuel system
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
NHTSA ODI 11575832
Feb 26, 2024Transmission & drivetrainFuel system
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11573949
Dec 20, 2023EngineFuel systemDriver assistance
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
NHTSA ODI 11561146
Dec 17, 2023Electrical systemEngineFuel system
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11560520
Nov 27, 2023EngineFuel system
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
NHTSA ODI 11557014
Nov 15, 2023Fuel system
•What component or system failed or malfunctioned, and is it available for inspection upon request? High Pressure Pump Assembly. Yes, it is available for inspection upon request. •How was your safety or the safety of others put at risk? Car lost ability to accelerate and stalled while driving on freeway with heavy traffic. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages. The car didn’t seem to smoothly respond to pressing the accelerator, but the issue resolved until it didn’t.
NHTSA ODI 11555220
Nov 9, 2023Fuel system
In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.
NHTSA ODI 11554376
Oct 12, 2023EngineFuel system
While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.
NHTSA ODI 11549692
Oct 8, 2023Fuel system
Driving on hwy 24 about 6 weeks ago car started missing badly. Engine light came on had to pull off hwy almost got rear ended. Waited for roadside assistance over 2 hours was 110 degrees outside. Called Hyandai road side assistance they said another 2 hours. We called dealer they said to just try driving it to dealer. They had car 2 weeks finally figured out had bad fuel injector car had 22000 miles. We got car back still didn't run right. Three weeks later same thing happened they had for one week different fuel injector bad. This time broke down with grandkids in car. There is service bulletin for the problem. Very unhappy care very unsafe to drive.
NHTSA ODI 11548930
Sep 27, 2023Transmission & drivetrainEngineFuel system
While driving the check engine light comes on and the car loses power and starts running very ruff and almost stalls at times. This is the second time this has happen in 3 months, last time they replaced a fuel injector. I look up the problem and it seams to be common problem with the 2022 Hyundai Tucson.
NHTSA ODI 11546812
Sep 10, 2023Electrical systemEngineFuel system
Vehicle would not accelerate leaving driveway. Was bucking as I went down the street. At end of street when I tried to turn off it stopped as I accelerated and I was almost rear ended. I pulled over there were no warning lights on at all. I pulled out as I wanted to turn around and go home and it would not accelerate again. I was able to make it home. I looked up problem on line and it seems like I am not alone. As it is Sunday going to call dealer tomorrow but not expecting them to take it in soon as most appointments take over 1 month to get. I am very scared to drive my car.
NHTSA ODI 11543667
Aug 19, 2023Transmission & drivetrainEngineFuel system
Car intermittently will loose power (shortly after commencement of driving). This will remedy itself by shutting off engine and restarting. This has happened 4 or 5 times within the fist 3,000 miles. This is a vehicle and traffic SAFETY issue that could cause lives!
NHTSA ODI 11539508
Aug 10, 2023Transmission & drivetrainEngineFuel system
This Tucson Limited has 3500 miles on it from purchase last September - 2022. Less than 1/2 mile from home and accelerating to about 35mph the engine lost power where speed reduced to about 20mph, acted like air intake was being choked. Did not see any caution lights on the dash. I coasted for 30 feet - luckily the street had no traffic - and the engine began to operate normally. I continued traveling about 2 miles and it happened again but briefly - still on town roads, continued driving and it happened once again climbing a hill. Made it part way up and power came back. Continued driving to destination another 2 miles, parked the car for about 45 minutes, came back, car started normally, drove home without incident. If this occurred on a busy road or highway I'm sure the trip would have ended in an accident. I believe this is a dangerous fault. Car is in for service now and they say the ECU was updated. Hope that corrected the problem as my wife refuses to drive it without some confidence level improvement.
NHTSA ODI 11537705
Aug 10, 2023Transmission & drivetrainEngineFuel system
-There are 3 problems. The 1st and most dangerous, is a combo of the engine, transmission, and fuel system. The 2nd is malfunctioning sensors. The 3rd is water leaking in under my glove box onto the floor mat. The car upon 3 different occasions has stopped accelerating in the middle of traffic. 1st: the car would not go past 30mph and it stuttered/ shook. I parked and turned the car off, but 5 minutes later it reset and ran "normal". The 2nd time in Dec 2022, I was on Annapolis Rd.(Maryland) at about 10pm while alone. It would not accelerate past 35mph, the check engine light came on, and the engine/transmission started shaking and stuttering. I was almost rear ended so I pulled over. The next day when I called the dealership, the car had once again reset itself. The dealer brushed me off, said the cars are so computerized that if they couldn't replicate it they couldn't fix it and said they were backed up on appointments. The 3rd time, the car stopped accelerating on the beltway as I was taking my exit home, almost got rear ended, as I was pulling off the exit and trying to pull over the car started producing white smoke and the smell of gas, the engine control system (1st time of these 3 instances) alerted to shut the car down. The gear shift would not work properly while trying to shut it off. It massively leaked gas out of the vehicle and into the oil/ oil filter. While broken down, multiple cars almost ran into it as it had shut down after a major intersection. The car almost exploded/ caught fire. It was towed to an autobody shop to be inspected as I did not trust the dealership. No repairs were made. Only an oil change and new oil filter. There was a random misfire code. But ran normally once reset. There was no damage that he inspected and called it a Lemon. The dealer has the car, and has yet to diagnose it or give me a loaner. All regular maintenance performed and all system checks have come back normal up to this point.
NHTSA ODI 11537793
Aug 3, 2023Speed controlEngineFuel system
I have a 2022 Hyundai Tucson with about 15k miles on it. I have had it serviced twice for oil changes and the recommended manufacture recommended maintenance. However, I have noticed a SIGNIFICANT loss in power upon acceleration with this vehicle. My new car drives very rough and this is a safety issue due to the fact when entering the interstate, the car will not increase speed as requested putting myself and others on the road in danger. Additionally, simple maneuvers like turning into cross traffic are of concern because the vehicle doesn't respond to acceleration when accelerating from 0mph as well as in stop and go traffic. There are no engine lights or codes that I can visibly notice but even in sport mode the acceleration of the vehicle is not responsive. This is a KNOWN issue at Hyundai as one local dealership offered me a service visit 6 months out because they are so overbooked with these issues. A quick Google search also brought up numerous owners experiencing similar and and escalated issues to include complete engine failure and vehicle overheating. This vehicle needs to be recalled immediately! I experience this loss of power EVERY SINGLE TIME I DRIVE and I don't feel safe driving my new car anymore. I have mentioned this to my dealership and they are going to take a look at it today. Occasionally, the car will also indicate to me that I should keep my hands on the steering wheel when I typically drive with BOTH hands on the steering wheel.
NHTSA ODI 11536256
Jul 19, 2023Fuel system
Without any warning indicator my 2022 Hyundai Tucson (11850 miles on car) stalled on the road. I received an alert on my phone from Hyundai, after the car shut down that there was a system failure. Car was towed to Pugi Hyundai dealership (where I purchased in new in Jan. 2022) and after several days I was advised the following: Cause: P0303 Cylinder #3 misfire active. Hyundai technical service Bulletin 23-FL-002H-1 addressed concern. 20DA14R1 Replace 1 GDI fuel injector which includes ((1) injector assey-fuel, (3) combustion seal ring, (1) pipe-high pressure, (4 ) k-Bolt. The dealership and Hyundai Corp. state that until the vehicle breaks down they aren't able to replace the KNOWN defective parts. Therefore, I am left driving a vehicle that WITHOUT warning can stall on the road which is a MAJOR safety risk!!!! This is absolutely not acceptable. This should be a recall! The dealership stated they can replace the remailing 3 fuel injectors for $799.00 pre-tax. I asked what batch of fuel injectors are they using and the Service Manager stated the new and improved. The old batch was discarded!!!! How is this legal??????
NHTSA ODI 11533223