Dec 11, 2024Driver assistance
I rented this car. The adaptive cruise worked great in the daytime, but when it got dark and started to rain, the system started to lose its ability to detect other vehicles. Instead of disabling itself like it should have, the system continued to operate. It often would detect vehicles intermittently, speeding up and slowing down randomly and abruptly. The worst incident was when I was behind an unloaded flatbed semi (again, it was dark and raining.) The car lost track of the semi and accelerated to my set speed. As I got closer, but not THAT close, the car suddenly thought I was much closer than I was and initiated automated emergency braking. It then lost sight of the semi and repeated this cycle a few more times before I turned off cruise control. There was no one behind me, or this could have been a serious accident. I looked in the owner's manual to see how to disable the system and was appalled to see that it uses a single camera instead of a radar. This is obviously unsafe in bad weather, and the system did not disable itself appropriately.
NHTSA ODI 11630243
Dec 5, 2024Steering
I have 2 recalls due to the steering of the car. Ive called honda corporate and local dealerships in my area and no one has a estimate for when the parts will come in for the recall. I have had extreme difficulty steering the car on a daily bases. Ive been involved in near accidents and the car is truly unsafe to drive. One of the dealerships i contacted which is gillman honda north in houston informed me that they do not provide loaner cars. I just need this issue fixed promptly. I have been having a steering issue with the car since march of 2024.
NHTSA ODI 11628952
Dec 4, 2024
When scheduling the appointment for recall # 24V-744, was told they would put me on waiting list for the replacement part. Was informed it could take several months to receive the call that the part was even sent.
NHTSA ODI 11628837
Dec 4, 2024Steering
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11628929
Dec 3, 2024Steering
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11628632
Dec 2, 2024SteeringLane DepartureCrash
Uknown
NHTSA ODI 11628438
Nov 30, 2024Body & structure
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
NHTSA ODI 11628069
Nov 27, 2024Transmission & drivetrainDriver assistanceCrash
[XXX] The power steering column locked up while driving down [XXX] causing an incident that caused the car to become a total loss. A police report was generated where II stated the power steering column locked which caused the incident, I informed my insurance company immediately and throughout the dealings with my insurance company and Honda Collision center I kept stating the steering column locking as the issue. I even reached out to Honda Automobile Customer spoke to Danielle and Casey at 1-888-234-2138 on 10/4/2024 at 3:36 pm in which I was advised of the recall inspect EPS part 23089. Honda Collision center advisor drove the car around the parking lot and made an assumption it was not the power steering column. I have since 8/31/2024 have been looking for an attorney to sue Honda and now I have the recall letter sent by Honda I hopefully will be able to retain one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11627694
Nov 27, 2024Steering
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the EPS warning light illuminated. After a visual inspection of the engine compartment, the contact observed an oil leak coming however, the location of the leak was unknown. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000. The VIN was not available.
NHTSA ODI 11627790
Nov 23, 2024Steering
Its very difficult to steer and have experienced near crashes since purchasing the car this year. Called honda dealerships and none of them have the part to fix it.
NHTSA ODI 11627016
Nov 22, 2024Steering
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11626776
Nov 14, 2024SteeringTransmission & drivetrainBrakes
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
NHTSA ODI 11625370
Nov 11, 2024SteeringSuspension
● My steering rack has been recalled for a 2nd time after being replaced once and every dealership in the DFW metroplex are turning me away. ● I have no control over my steering this has been ongoing for roughly 1½ years now. ● yes multiple times. ● yes after the 1st recall and they said everything was in tip top shape and has now been recalled a 2nd time. ● yes only a few months after I purchased my vehicle in April of 2022.
NHTSA ODI 11624633
Nov 9, 2024Steering
I have a recall, and the dealers I have called do not have the parts. I was also told they are making sure to fix the recalls on vehicles on the lot first before making parts available to customers who already have a vehicle, I feel unsafe, this recall if not fixed could put me in danger.
NHTSA ODI 11624389
Oct 30, 2024Steering
The contact owns a 2022 Honda Civic. The contact stated while driving 70 MPH, the vehicle began pulling to the right but self-corrected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 84,818. Parts distribution disconnect.
NHTSA ODI 11622668
Oct 30, 2024SteeringWheels
Theres been a recall for my car But I never received any letter nothing about this.
NHTSA ODI 11622818
Oct 25, 2024Steering
My daughters car started having steering issues. We took the car to the Honda dealer we bought the car from for repair. Instead of addressing the recall they stated the steering issue wasn't a recall issue but when the car's vin number is pulling up a recall for steering. We took the vehicle to another Honda dealer for a second opinion and again they said the steering issue wasn't part of the recall. Neither dealer mentioned anything about repair the recall, they said the steering issue wasn't part of the recall. The second dealership stated "even if we wanted to fix the steering issue found we could because the parts aren't available for 4 to 6 months" then tried to sell us a new car. I have all this information in writing from both dealership. Both dealerships charged us a service fee for the diagnosis when we were just asking for the recall to be repaired. I filed a complaint with Honda an their investigation consisted of calling the dealership to ask what the diagnosis was, no actual investigation was ever conducted. Honda said they couldn't help us. The recall has never been addressed. They wanted us to pay $3000 or $4000 for the repairs, my daughter was the first owner of this vehicle. We find it to be suspicious that a brand new vehicle has steering issues after 2 years of ownership and coincidently Honda put out a recall for steering issues but it's not part of the recall. The diagnosis paperwork from the dealership we received specifically stated the exact same thing the recall stated on the Honda website. We need help.
NHTSA ODI 11621898
Oct 20, 2024Speed controlBrakesLane Departure
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
NHTSA ODI 11620910
Oct 16, 2024SteeringCrash
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at 40 MPH the steering wheel "was sticky." The contact would make steering adjustments to the left or right and the steering wheel would stay in the same position until she had manually straightened the steering wheel. No warning lights were illuminated. The contact stated that she had taken the vehicle to a dealer before the accident. The dealer diagnosed the vehicle and determined that the steering box gears needed to be replaced, however parts to complete the repair were not available. The vehicle was not repaired. The contact stated that the failure was becoming recurring and had contributed to her not being able to steer correctly and she had crashed into a curb. The contact stated that she had scrapes to the driver's side front tire and front bumper, also on the driver's side, but was able to drive the vehicle. The contact had not taken the vehicle back to the dealer. The failure mileage was approximately 61,000. Parts distribution disconnect.
NHTSA ODI 11620104
Oct 16, 2024SteeringSuspension
The steering wheel will tighten while on the highway causing me to over correct or the car will jerk sometimes while turning as well.
NHTSA ODI 11620183
Oct 11, 2024Steering
The steering wheel starts to feel stuck when making minor adjustments in cool and cold weather around +30mph, a slight adjustment just gets a bit stuck and then causes my steering to be jumpy and janky
NHTSA ODI 11619435
Oct 9, 2024Steering
Steering wheel feels like it locks up and is very difficult to move intermittently. Safety risk due to inability to steer correctly results in inability to effectively control vehicle. Problem has not been reported to dealer however has been noted by others with same year model vehicles. No warning lamps, messages, or symptoms appear.
NHTSA ODI 11618894
Oct 9, 2024SteeringBody & structure
The contact owns a 2022 Honda Civic. The contact stated while driving at an undisclosed speed, there was a rubbing sound coming from under the hood. The vehicle was taken to the dealer where it was diagnosed with EPS gearbox failure. The contact was informed that the EPS gearbox needed to be replaced. The EPS gearbox was replaced under an unknown recall however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the bolts needed to be re-torqued. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer and the contact was informed that there was a crack between the display unit and the dashboard causing the rubbing sound. The contact was informed that a special tape was used to close the gap. The failure reoccurred. The vehicle was taken to the dealer and the contact was informed that unknown bolts were not in the proper location and needed to be re-aligned. The bolts were realigned; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the hood hinge needed to be replaced. The hood hinge was replaced. The vehicle was repaired, however, the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was recently notified of a possible buyback option. The failure mileage was approximately 25,527.
NHTSA ODI 11618950
Oct 6, 2024SteeringLane Departure
I got this car (2022 honda civic touring) as preowned a little over 2 months ago. It had 39k miles. I inspected the car and thought it looked perfect and so I got it. In getting it, i opted out on getting extended warranty for personal reason. However the car had 60 days dealer warranty. After several times driving it, i noticed that my arms get sore. I thought it was just the way it drives. I drove one of my friends car which is the same car same year and it just drives way smoother. Mine is really sticky. I have to really put effort into keeping the wheel straight. When i make slight turns, the wheel doesnt go back to going straight, it gets stuck, so i have to pull it again to go straight. I heard about the recall on this car about the steering. I brought it in to honda but they said that my car isnt affected by it and that my part was okay. Due to my schedule i was only able to bring it in until almost the dealer warranty expires. However, they said that the car was fine, that they didnt notice the issue ive been experiencing. They told me that it drove good and advised me to get an allignment done. By the time the allignment place was able to get me in, the warranty had already expired and so i was really hoping that the allignment would fix it. Unfortunately, it didnt not. My steering is still so stiff/sticky. I dont know what to do.
NHTSA ODI 11618286
Oct 5, 2024Steering
The steering wheel is sticking when I drive at high speeds like 40 mph+ it gets stuck for a second. Does not feel safe to keep driving like that. It has been doing this for a while now.
NHTSA ODI 11618270