May 1, 2023Transmission & drivetrain
Transmission shifting gears sporadically between 49-57 mph and 19-24mph. If I’m driving at 53 mph, I take my foot off the gas and slow down to 50 mph, when I start to slowly accelerate again, it jerks and makes a loud noise as if the transmission has trouble shifting. Took it to the dealer 3 times now. First time they said they can’t find anything wrong. Second time they replaced a valve body that supposedly would fix it. It didn’t. Third time they couldn’t find anything wrong with it. I don’t feel safe driving around my 3 kids all the time.
NHTSA ODI 11519875
Mar 18, 2023Electrical system
Complete shutdown of electronic controls: Driving (pulled out of parking lot) Both remotes in vehicle SiriusXM on w/music Turned audio volume down from steering wheel Music volume immediately jumped to highest level Volume would not respond to steering wheel, radio knob or screen controls Could not turn off or change volume via radio knob (pulled over) Engine shut-off but immediately restarted, multiplt attempts on Park-foot on brake, with audio at full volume and no response to any controls (wheel, infotainment, radio knob) Tried to use remote: lock/unlock/stop, but no response. Changed source from SiriusXM to Android Auto via steering wheel controls and was able to reduce volume and all controls returned to normal function.
NHTSA ODI 11512527
Mar 2, 2023LightsAirbagsCrash
The contact owns a 2022 GMC Yukon. The contact stated that while driving at an undisclosed speed in a parking lot, she suddenly saw a blinding glare and then crashed into a light pole. The air bags did not deploy. The contact stated that her two infant children were inside the vehicle with her and that there were no injuries. No warning lights were illuminated. A police report was filed. The vehicle was taken back to the contact's residence. The vehicle was then taken to an independent mechanic, where various unknown repairs were completed. The contact had received notification of NHTSA Campaign Number: 22V903000 (Exterior Lighting). The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
NHTSA ODI 11509905
Feb 17, 2023Driver assistance
The contact owns a 2022 GMC Yukon. The contact was informed by the dealer that the Forward Collision Avoidance chip was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for parts to be available. The contact had not experienced a failure. The contact had not experienced a failure.
NHTSA ODI 11507853
Feb 7, 2023Electrical systemLights
Illuminated Emblem failed due to apparent water intrusion. It caused drivers side head lamp to operate improperly. At first it caused headlamp to flicker, as if a short. Then it caused headlamp to remain on when it shouldn't. It would NOT cut off. Therefore, risk of battery going dead and being stranded. It could also cause trouble driving, therefore causing a wreck. My vehicle is currently in the shop for this and no recall has been issued by GM. It's a known issue, had been a known issue for over 7 months, and still NO resolution!! I had to pay extra for this Emblem, and they're NOT offering a refund for an added OEM accessory that will NOT operate! They have issued a temporary "fix" until resolution is found, again, 7 months and still no resolution!
NHTSA ODI 11506131
Jan 17, 2023Electrical systemEngine
While stopped at a stop sign the vehicles start/stop activated and turned off the engine. When I released the break to hit the gas the engine would not turn back on. I was stuck in the middle of the road and unable to restart my vehicle. After several minutes of trying to turn the vehicle off/on it started back up. The second incident happened when using the remote start. Once I entered the vehicle and put my foot on the brake and hit the start button the engine completely died. Radio and heat stayed on but the engine wouldn't turn over. After letting it be for a half hour everything was still on inside the vehicle but the engine still wouldn't turn over. I disconnected the battery and reconnect it. Once that was done the vehicle started back up. Vehicle was brought to the dealership, but was told there is no fix and to not use the automatic start or auto start/stop on the vehicle
NHTSA ODI 11502273
Oct 28, 2022Electrical systemEngine
The contact owns a 2022 GMC Yukon. The contact stated when she used the remote start function and entered the vehicle to complete the start sequence, she depressed the start button and the vehicle turned off. The contact stated that she attempted to use the start button and the vehicle would not start. The contact attempted to use the remote start feature and later tried her cell phone start app, the vehicle would not start. The contact stated that the instrument panel lights, power locks, and radio remained operative. The contact stated that the check engine warning light and other unknown warning lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact used a manufacturer app (OnStar) to diagnose the vehicle, she reported that codes P0E32 an P0E37 were displayed. The contact researched online and read that she could disconnect the battery and let the computer system reset. The contact stated the she was able to start the vehicle. The contact stated that she no longer used the remote start feature. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,000.
NHTSA ODI 11491336
Oct 14, 2022Seat belts
The contact owns a 2022 GMC Yukon. The contact received notification of NHTSA Campaign Number 22V617000 (Seat Belts) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11489243
Sep 15, 2022Electrical systemEngine
On September 9th at approximately 5:00 pm, my wife and I left Augusta and headed to Atlanta to attend an event. While driving highway speeds of about 70-80mph, the vehicle began to decelerate rapidly and then shifted itself into neutral gear. Unable to shift back into drive, I was forced to maneuver my slowing vehicle onto the shoulder of the highway, placing myself and my wife in danger of colliding with the other vehicles who were still travelling at highway speeds. After pulling over onto the shoulder, I was able to shift the vehicle into park and turn it completely off. After a few minutes, I turned the vehicle back on and integrated back into traffic. Approximately 20 minutes later, the vehicle began to have trouble accelerating and I was unable to exceed 65mph on a highway where the speed limit was 70mph, and the other vehicles were exceeding that. My wife and I were sitting ducks in Atlanta traffic. I once again planned to pull the vehicle over when it suddenly made a loud noise and began to vibrate violently. From the far left lane, I found myself fighting with a vehicle that refused to accelerate and was now becoming uncontrollable. I managed to take the next exit, and parked the vehicle. After turning off the vehicle, I waited a few moments and tried to start it again. The vehicle did start, but continued to vibrate aggressively, as well as make loud clunking and squeaking sounds from under the hood. There was also a smell of something burning. For our safety, my wife and I exited the vehicle, as it had been rendered completely inoperable. I was forced to have the vehicle towed. The vehicle is currently at John Miles Chevrolet Buick GMC in Conyers, GA. (678)374-4695. The dealer has not confirmed the problem. No inspection has been done to date. When to vehicle shifted to neutral I believe the only warning light said "Conditions not correct for shifting". It only appeared when the vehicle shifted into neutral.
NHTSA ODI 11484699
Aug 10, 2022Electrical system
The contact owns a 2022 GMC Yukon. The contact stated that after starting the engine, the instrument panel display would not turn on. During the failure, safety features such as the speedometer and fuel gauge were not available to the driver. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who performed a software update but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 200
NHTSA ODI 11478531
Jul 20, 2022Engine
July 5, 2022. Engine Lifter Failure. While driving my new 2022 Yukon Denali (with only 14,400 miles on it), I made a right hand turn into a parking lot. The engine just shut off. No warning lights ever came on. The only thing I had noticed was some unknown noise when I started up the truck and getting underway. The sound promptly went away. I attempted to restart the engine but it would not even turn over. My vehicle was blocking the driveway to the parking lot, creating a traffic hazard on a major street. I had the vehicle towed to a GM dealer who determined the next day that engine had failed due to a known lifter problem. The head mechanic was able to get the truck restarted and the same issue replicated itself. The mechanic received approval to replace the entire engine assembly, but it is on back order. There is no ETA to when the parts will be available. I am fortunate that the vehicle did not shut down in a lane of traffic, on the freeway, or out in the desert or mountains. From my research, this issue with the engine lifters in the 6.2 liter engine has been known by GM for well over 10 years. The engine needs to be recalled and the lifter issue corrected.
NHTSA ODI 11474881
Jul 5, 2022SteeringSuspensionElectrical system
Vehicle has been in for repair on (4) separate occasions for the same issue. Without warning, several error messages will pop up indicating problems with power steering, suspension, air bags, etc. In all there are 7 or 8 different error messages that all appear at once, but as soon as they do appear the power steering stops working. This has happened both from a cold start and while driving. In total the vehicle has lost power steering on 12-15 separate occasions. The service department at the dealership has had a hard time diagnosing the problem, but recently said that a faulty serial gateway module was to blame. After waiting 1.5 months for a replacement part, I was told that the repair had been made and the vehicle was ready for pick up. Within 5 minutes of leaving the dealership the power steering failed again while driving, forcing me off to the side of a busy road. The same 7-8 error messages appeared on the screen.
NHTSA ODI 11472298
Mar 8, 2022Lane Departure
The heads up display starting with the 2022 model removed the colored lane departure warning from the sides of the road graphic that is in line with the road and moved it to a very small display to the left side of the driver's field of view. Now to see the lane departure warning requires a shift of the driver's view to the left and a head tilt if wearing progression bifocals. On prior year models the colored warning provided an early alert well before the seat vibrates as the warning. Taking my vision off the road caused me to come up on a very slow moving car that required the automatic braking to slow my vehicle
NHTSA ODI 11455742
Feb 8, 2022Electrical systemAirbags
Purchased the vehicle brand new on 12/3/21. On 12/21/21 vehicle started to display 'Service Safety Restraint System' and Airbag light was on. Also, all controls on the overhead console (sunroof, sunroof shade, MAP lights, rear access control, auto folding seat control) were no longer working. The passenger airbag light on the overhead console that notifies if the airbag is on or off was also no longer lighting up. The interior overhead lights in all 3 rows of the vehicle are not working and the fold down mirror lights are not working. I contacted my local dealership and they said the overhead console had failed and was the cause of the issues. They stated they had ordered the part and that I could come pickup my vehicle. They did state the part was backordered and it could be weeks before the part arrived. I asked if the vehicle was safe to drive as the airbag light was on, the passenger airbag light was no longer lit up, and the 'Service Safety Restraint System' error continued to display. They stated they could not guarantee that the airbag system was functioning properly, but I could still come get the vehicle. I asked if they had a loaner vehicle they could provide me with as I was concerned about the airbag system not functioning properly and they stated they did not have any loaner vehicles. I have contacted the dealership several times to see if there are any updates on the part and they have told me the part is still backordered and have no ETA of when the part may be in. So, I have been driving around in a vehicle for almost two months that has non-functioning airbags. This is a significant safety hazard.
NHTSA ODI 11451038