What 45 owners told NHTSA about the 2022 GMC Acadia

This vehicle was bought brand new and has received proper maintenance from one dealership since purchasing. I had to replace the thermostat and radiator before owning the vehicle three years. Within two years of owning the vehicle, my battery went out, which I thought seemed a little early. Then shortly after, I noticed that my locks weren’t engaging when I took my car out of park. Then my car wouldn’t even lock. When I tried to do it on the door control, nothing happened, then when I used my key to do it, it caused the alarm to go off and I couldn’t get it to stop. This resolved after a day, and then it rained again, and it started again. This time, my car wouldn’t unlock and I was trapped in my vehicle and had to open the trunk to get out. This is a known issue according to GMC with no fix. I took it to the dealer, and the codes were saying BCM and told it was being replaced but instead was “serviced”. This issue has begun again, and now I’m being told the locks are the issue and not the BCM, and that may not be covered under warranty. Not being able to get out of your vehicle or not being able to lock your car is a safety issue for passengers leaving them vulnerable to theft, someone entering their car while they’re in it and hurting them. I have had so many issues out of this vehicle and I do not believe I should have to pay for a repair that is a safety issue KNOWN TO THE COMPANY. I feel unsafe driving this vehicle now and it doesn’t even have 60k on it. So I’ve estimated on the date of the first incident and the new one just Happened this week. The information about this issue can be obtained from my dealership and GMC as it is a known issue with no real fix.

NHTSA ODI 11740730

UNKNOWN After diagnosis at the GMC dealership they stated that it is same issue as released in the following: Special Coverage Adjustments: N212356540 Front Exhaust Pipe N222385510 Special Coverage Front Exhaust Pipe However they CURRENTLY do not cover our GMC Acadia Model year 2022

NHTSA ODI 11718905

The contact owns a 2022 GMC Acadia. The message "Front Assist Blocked" was displayed. The vehicle was taken to the dealer, where it was diagnosed with a camera failure. The camera was replaced; however, the failure recurred while the contact was driving an hour later. The dealer was notified of the failure and informed the contact that the repair could not be covered under the warranty because the warranty had expired; however, the contact stated that the warranty would expire in August. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

NHTSA ODI 11716645

purchased the vehicle in good faith, unaware that the check engine light was illuminated at the time of purchase and not informed that this indicated a serious mechanical or emissions-related issue. After purchase, the dealership repaired an emissions-related problem, and the check engine light was no longer present when the vehicle was returned to me. However, within three days of having the vehicle back in my possession, I began experiencing additional issues, including electrical malfunctions and abnormal noises coming from the front wheels. These problems caused the vehicle to feel unsafe to operate and raised serious concerns about its reliability and overall safety. Due to these concerns, I returned the vehicle to the dealership immediately.

NHTSA ODI 11710259

The contact owns a 2022 GMC Acadia. The vehicle was recently purchased, and at the time of purchase, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the emissions system had failed. The vehicle was repaired. The contact stated that on a separate occasion, three days after the vehicle was picked up from the dealer, there was an abnormal sound coming from the vehicle. The vehicle was taken to the dealer, where it was determined that the rotors and brakes had failed, and the lining for the front two wheels was damaged. In addition, the contact informed the dealer that all four windows failed to function as intended. The contact stated that the buttons to roll up or down the windows failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle vibrated abnormally. The contact stated that when the radio was turned on, there was an abnormal sound coming from the radio. The vehicle remained at the dealer unrepaired. The contact was provided a loaner vehicle. The contact sent an email to the manager at the dealer regarding the vehicle. The contact was offered assistance. The following day, an employee from the dealer reached out and informed the contact that no assistance would be provided and that if the rental was not returned, it would be reported as stolen. The contact stated that she was threatened after the employee realized that she had thought about filing a Lemon Law complaint. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.

NHTSA ODI 11710020

Vehicle has an ongoing water leak, has been to the dealer twice so far. Both times said it was fixed.

NHTSA ODI 11706143

No specific incident. High pitch rattling in ceiling. Does not seem to be coming from the sunroof but the middle light fixture.

NHTSA ODI 11706179

The rear view camera fails to function intermittently and is occurring at a higher rate of frequency. On numerous occasions when the vehicle is put in reverse the screen goes black with a red triangle caution symbol and a white camera crossed out. Now the system is unavailable more then operational. Based on the drivers rear vision when backing in this particular vehicle, the lack of the rear camera view increases the risk of crash. This also increases the risk of severe injury to a pedestrian behind the vehicle. The same issues were addressed on earlier models via a safety recall which should be extended to 2023 model.

NHTSA ODI 11703188

Message with “steering assist reduced, drive with care” pops up on the screen. The temperature gauge drops to on the cold side. After you shut off the car the fan will run for 10 minutes trying to “cool” the car. The temperature cannot regulate.

NHTSA ODI 11701970

I have a faulty coolant temperature sensor or thermostat in which the fan is running loudly and temperature gauge is not working

NHTSA ODI 11701910

The “Steering assist reduced” message came on and, when shut off, the fan blows very hard and loud.

NHTSA ODI 11701135

Coolant temperature gauge stops working and shows cold temperature reading. The radiator fan runs for about 2 minutes as if the engine is overheating. I think it's a temperature sensor issue or thermostat issue or both.

NHTSA ODI 11701377

Multiple times an alert has been given for "Driver assist temporarily reduced, drive cautiously". Additionally, the check engine light has come on, with codes for the cooling system. Cooling system fan (HVAC Blower) remains on after shutting off vehicle for anywhere from 5-15 minutes. Coolant levels have been checked and are correct. Heat & AC function, however the thermostat gauge on the instrument panel does not read any temperature at all. At this time, the vehicle has not been taken to the dealership for assessment due to financial constraints.

NHTSA ODI 11701069

The entire dashboard instrument panel and entertainment screens frequently go black on 2022 ACADIA. This occurs intermittently several times per week and has occurred since purchase in Nov 2024.

NHTSA ODI 11701101

Electronic thermostat fails. Which causes steering assistance reduced drive with care to illuminate. Temperature gauge drops to cold. Air conditioning no longer operates.

NHTSA ODI 11694148

The contact owns a 2022 GMC Acadia. The contact stated that the rear passenger side seat belt and driver's side rear seat belt failed to fully extend smoothly while passengers were attempting to buckle the seat belt, or while attempting to secure a car seat inside the vehicle. The contact stated that while pulling the seat belt from the retracted position, the seat belt locked up. The contact had to release the seat belt and then attempt again to securely buckle the seat belt. The contact stated that the rear passenger’s seat belt retractor failed to lock in place while securing the car seat. The contact stated that the belt was very loose. The contact stated that the driver's side rear seat belt was also difficult to secure the car seat. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that both seat belt units needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 42,745.

NHTSA ODI 11691869

I have had multiple sensor issues with my Acadia since reaching 60000 miles. Currently, there is a thermostat sensor causing hard shifting, No cold air blowing from the AC, stabilitrack, traction control, steering assist reduced and fan running after turning off. I would not report it but I am in a facebook group where MULTIPLE people are reporting having the same issue in their Acadia's.

NHTSA ODI 11685932

Automatic locks are triggering while driving and soon after vehicle is parked and powered off.

NHTSA ODI 11685466

The contact owns a 2022 GMC Acadia. The contact stated while driving 5 MPH, there was an abnormal clunking sound coming from the rear of the vehicle. There was a squeaking and squealing sound coming from the rear of the vehicle. There were no warning lights illuminated. The local dealer was contacted, and an appointment was scheduled. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 56,000.

NHTSA ODI 11680872

The Fuel Pump Control Module failed. It happened when the car was parked. The car would crank, but would not start. We were stranded far from where we live. It was hot and we had to be towed to a GM Dealership. This part could have failed on the hi-way with awful results. The Dealership verified the defective part. We have the old part as needed. Lots of lights flashed and went out. The Engine Light stayed on. The Gas Gauge was not reporting the correct amount of gas in the tank, but seemed to correct itself before the part failed..

NHTSA ODI 11672367

My 2022 Acadia does not go into park at times even though the control button shows that it is in park. On May 15, 2025, I pulled under my carport and put the car in park. As I reached for my purse in the passenger seat, the car started moving forward even though it was in park. It ran through my privacy fence and injured my daughter who happened to be on the other side of the fence. She had some pretty severe bruising and scrapes on her hip, thigh, and upper body. The pain is bad enough, but her arm and shoulder was injured. It continually feels like something running up and down her arm. This is three weeks later and she still has the problem. The horrifying fact is the reality that I could have killed her through no fault of my own. I had the car towed to the dealership because I was afraid to drive it. Of course, the service department said they ran a test through the electrical system and found no problem with it. They brought my car to the front and told me there was nothing wrong with it. In fact they said they had not heard of that kind of problem. When I have to park I find a parking spot that would be least likely to have someone walk in front of it. If I have to park facing anything I will not pull up fully into the parking space so if my possessed car decided to go for a joy ride while in park again, at least someone would have a running chance to stay alive. I consulted the internet trying to find a fix to the problem. What I found was that GM has had the problem for years and has no idea how to fix it, yet they are allowed to continue to sell vehicles that are a potential safety hazard to society. My vehicle is a safety hazard to me and to society. Also learned that if you take you car to the repair shop you are appeased thinking they repaired the problem and yet it continues. When your warranty runs out, GM expects you to pay for any further visits to the shop. As far as I'm concerned selling GM products could be considered A FRAUDULENT ACTIVITY!

NHTSA ODI 11664533

The back up camera failed at 36200 miles and the dealer will not fix. I see there was a recall on 2021 models due to bad cable.

NHTSA ODI 11663803

My Acadia has had a stuttering problem and we have taken it to the dealership many times. They finally changed the torque converter but that didn’t fix it. Now today (4/15/25) I got home and I was getting a steering assist reduced error code and then when I turned my car off the fan went as high as it could and wouldn’t turn off. Finally after a bit of time it turned off. I got my car 4/28/22

NHTSA ODI 11654873

12/13/2024: While pulling onto the highway, the vehicle suddenly not accelerate past about 18 mph and would not shift gears, only rev the engine louder. Once button was pressed to engage shifting gears manually, the gear number was not shown on the dash as usual, only the letter L. We were able to drive slowly to the next exit ramp to get safely off the road. Notification about engine/transmission popped up on dash and on myGMC app. On star emailed report. Vehicle was towed to local GM dealer and assessed. Have been told that transmission needs completely rebuilt, but no description of actual issue. As of today, 2/5/2025, still waiting on parts to complete transmission rebuild.

NHTSA ODI 11640814

While deiving in three lanes of traffic in rainy weather. The vehicle began to buck as though the engine was cutting on and off. No warming lights or abnormal noises preceded the event. The vehicle lost traction several times, but recovered. As quickly as it happened it stopped and normal driving resumed. It occurred 2 more times after approximately 1 mile of travel. I was able to limp the vehicle home, but once I shut it off it would not start again. I had it towed to the dealership and the service consultant informed me that it was the Fuel Pump Control Module that had failed and it was covered under warranty.

NHTSA ODI 11629787