What 557 owners told NHTSA about the 2022 Ford F-150 Supercab

I ordered an f150 in march of 2022 The build date was April of 2022 It was apparently stored in a harsh environment for 10.5 months It was January 31 of 2023 before I received the truck The windshield was pitted and visibility was diminished, especially with early or late sun There were also apparently chemicals on the inside of windshield that were difficult to remove even after 10+ attempts at cleaning. Complaint was filed through the MN attorney general office to ford motor and nothing was done. I brought back to dealer on 4/24/23 Windshield was finally changed on 5/19/23 Visibility was definitely hindered and I feel all vehicles made and stored by ford in this manner should be recalled and inspected.

NHTSA ODI 11524402

Ford dealership, Soul Lake Ford, in Sour Lake Texas states that they will not order or make entry to fix a recall notice from Ford due to no parts available. So they stated wiper motor fails while in service they will repair as priority need. I stated the recall states failure can cause potential crash risk. They refused to put me on a repair call list. I call customer complaints at Ford and they didn’t resolve. So no to take care of recall.

NHTSA ODI 11519579

2022 FORD F-150. CONSUMER WRITES IN REGARD TO TWO NHTSA SAFETY RECALLS. THE CONSUMER SCHEDULED REPAIRS FOR THE RECALL, BUT WAS TOLD BY THE DEALER, FORD ISSUED A MEMO NO REPAIR WORK SHOULD BE DONE.

NHTSA ODI 11510791

The contact’s wife leases a 2022 Ford F-150. The contact stated while his wife was driving at an undisclosed speed in a snowstorm, the windshield wipers ceased to work and the vehicle veered off the road and crashed into a ditch. The air bags did not deploy. The contact’s wife waited 6 hours for towing assistance to arrive and was pulled out of the ditch. There was no injury sustained. The contact did not know whether a police report was filed. The contact’s wife was able to drive away from the scene. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the windshield wiper motor had failed and needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V842000 (Visibility) as the VIN was not included. The failure milage was 4,000.

NHTSA ODI 11510811

In cold weather the automatic side mirrors freeze shut and unable to open. Safety Hazzard while driving. Had this happen to me 4 times where passenger side mirror would not open, had to go to work and drove with 1 side mirror. 1 incident where both mirrors froze shut and when they were trying to open sounded like they were going to break off. Live in South Dakota conditions get cold and features should be operational. Should have a mirror defrost? Deployable side steps have the same issue in the cold, they stick and freeze shut, I need to use them to get in.

NHTSA ODI 11509094

The contact owns a 2022 Ford F-150. The contact researched online and became aware that the VIN was subjected to NHTSA Campaign Number: 22V685000 (Exterior Lighting) and 22V842000 (Visibility); however, the parts for both recall repairs were unavailable. The dealer had been notified about the recalls and confirmed that parts for both recalls were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11505814

Wipers nest down lower on the windshield when turned off. The wipers freeze to the windshield since they are below the defroster area causing them to stick and not operate in winter driving.

NHTSA ODI 11505353

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while pulling out of the dealer's parking lot on the day the vehicle was purchased new, the windshield wipers failed to operate as needed. The contact stated the windshield wipers were not clearing the water off the windshield effectively. The contact stated that the failure had increased significantly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 1. Parts distribution disconnect.

NHTSA ODI 11503830

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 60 MPH, she attempted to use the windshield wipers and they were frozen. The contact stated that she contacted a dealer; however, she was informed that the parts were not available and that the wipers had to suffer a complete failure prior to the recall being completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect.

NHTSA ODI 11503229

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11502512

Rear window shatter and blowout. Glass sent into the bed. Simply by shutting the door hard. Im a 3rd party bodybuilder who was sent this truck to add a landscaping package to, brand new, no mileage. For the initial measurement it was brought into the shop. After measurements when we were complete it was moved back outside. Simply revering back 20 feet and parking it outside the roll up doors, got out, shut the door and window blew out. Rear window has become a large bubble facing out towards the bed and some glass tempered glass blew into the bed. Local Ford dealer Service Manager was contacted and I was told Ford has no provisions for rear glass replacement from breakage. I was offered our pictures showing the large bubble it made, or the video surveillance. Didnt want it. Provided me with an 800-392-3673 who took my information and then scheduled with that same dealership for the next morning. Same Ford truck team member also contacted the warranty support fleet team, who promptly said no warranty and didnt have to look at any pictures or video since they offer no glass warranty other than front window glass with special circumstances. Did not care there were Ford forums listing the same damage or this issue littered on Google.

NHTSA ODI 11501533

Windshield wiper doesn’t work into a raining time.

NHTSA ODI 11490048

Windshield wipers stopped working. Restarted the truck and this happened repeatedly every 3-5 minutes. Electronic curtesy wiper control also disabled on the screen. (Can't turn off function)

NHTSA ODI 11487781

The contact owns a 2022 Ford F-150. The contact stated that while driving in inclement weather, the windshield wipers inadvertently failed to function as needed. The contact stated that he checked the windshield wipers and noticed that the driver’s and passenger’s side woodruff key had separated. The vehicle was repaired; however, the failure recurred with the driver’s side woodruff key. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 13,000.

NHTSA ODI 11487602

Twice I have been driving my 2022 Ford F150 and I have tried to turn the wipers on when it started raining, and the wipers did not move. 1) This initial time this happened was early Spring 2022. I was driving in the freeway, and it started to rain. I was using the wipers on intermittent, and everything was fine. At some point I turned the wipers off because it stopped raining. When it started to rain again, I turned the wipers on, and nothing happened. I turned them on and off for the next hour or so, with no wiper action. Finally, after about 90 minutes I turned them on again and the wipers worked. 2) The second incident was on 9/17/2022. I was driving in the mountains when it started to rain. The wipers were working fine. The rain stopped, and I turned the wipers off. Then a downpour started. I tried to turn the on, and nothing happened. I turned the wipers on and off several time. Still no wiper action. This became a dangerous situation on a curvy mountain road. I should have stopped driving due to the lack of wiper action and the fact it was dusk and I was about out of daylight. I chose to drive on, but that was a reckless decision at best. About an hour later the wipers started to work again. I've taken the truck into Crater Lake Ford for the wipers. In the end, I gather they tested them, found they were working fine, and did nothing to fix the problem. I'm very concerned that I will get caught out in a rainstorm again and the same problem will happen again.

NHTSA ODI 11486190

This brand new 2022 truck is less than a month old. Windshield wipers were turned on at normal speed (not intermittent) and the wipers froze at the vertical position. Adjusting the wipers control knob did nothing, and about 15 seconds later the wipers resumed proper function. Five minutes later, they froze again at the same position. This was very dangerous to lose visibility in a heavy rain.

NHTSA ODI 11480410

I had just purchased my truck not even 30 days and the wipers went out. It was a very rainy day and the wipers just stopped. I had to pull over and get a tow truck to take me to the dealer. I was unable to see and almost hit a car parked on the side of the road because I could not see. I have talked to Ford and the dealer and they both tell me that this is an ongoing issue with no resolution. They have over 600 customers for the 2022 model year with the same issue on non working wipers . They told me it could be 2 to 8 months before they start producing wiper motors for repair. They suggest rainx until the issue is resolved??? My truck is currently parked in the dealer lot. This truck was not appart of the recall like my other truck was. Shouldnt this be part of the recall also and maybe a stop sale until they fix this?

NHTSA ODI 11480305

I was driving on the interstate at 60mph when we were caught in a downpour. We were pulling a 7000lb trailer and the windshield wipers completely stopped working. Visibility was virtually zero. I was in the right lane and was able to navigate to the shoulder. I could tell I was on the shoulder due to the rumble strips. Once on the shoulder I was able to get the wipers to reset and become functional again. Every time I get caught in rain I get to the right lane in case of a failure. The vehicle is available for inspection. Our safety was put at risk. The problem has not been reproduced but an appointment is scheduled with the dealership. The vehicle has not been inspected (not sure where to take it). There were no warnings prior to the failure.

NHTSA ODI 11474201

Pushed washer fluid button in. Washer fluid came out but wipers did not engage like required. Tried turning wipers on in all positions got nothing. When left in on position wipers move in half inch increments but no more than 3” from home position. Took to local repair center but they cannot get new one. I’m aware of 2021 F150 doing same thing which there is a recall. Not sure what to do. Still driving car without proper safety equipment l

NHTSA ODI 11467224

Brand new truck, windshield wipers won't go on. Brought to dealer, said I need a new wiper motor. Parts on backorder with no ETA. Dealer said pickup your truck if you need it and we will call you when part arrives.

NHTSA ODI 11465792

3 weeks after purchasing my truck, I tried to turn on the windshield wipers and they did not work. Later that day I tried again and they worked. Fast forward 3 more weeks and now they do not work at all for. Sometimes I can spray windshield wiper fluid but it will not wipe. Other times spraying doesn’t work neither does the wipers. Been 2 days now. Appointment next week.

NHTSA ODI 11459342