What 242 owners told NHTSA about the 2022 Ford Explorer

Im being told my car is not covered under the recalls from the Chicago Ford plan when I have the exact same DTC codes currently showing on my car as listed in the recall and SSM. The check engine light is on with DTCs P018C and P04F0. Please have the technician specifically reference Ford Special Service Message (SSM) 51247 and inspect connector C1198 on the driver's side frame rail for water intrusion, damaged terminals, or poor pin fit before replacing any parts. Also, please check my VIN for open Recall 22C02 (Fuel Filler Tube End Form) and perform the recall if applicable. If the P04F0 is related to the recall, please diagnose and repair accordingly. combination of P018C + P04F0 is still the reason to have connector C1198 inspected.

NHTSA ODI 11749225

Sunroof sunshade has fallen and causes a blockage in front of the rearview mirror.

NHTSA ODI 11748941

The heat from the sun is making the leather dash warp and flipping up in the drivers view. It is also coming apart behind the media control screen.

NHTSA ODI 11747170

On [XXX], at approximately [XXX] PM, my 2022 Ford Explorer suddenly lost power while driving in the left lane of [XXX] in Emporia, VA, at 70 MPH (the posted speed limit), with my [XXX] daughter. My vehicle shuddered and started to decrease in speed. I was able to maneuver safely to the shoulder, and my Explorer became inoperable requiring roadside assistance. My daughter and I remained on [XXX] for several hours due to delayed tow service availability. My Explorer has been at Battlefield Ford in Culpeper, VA since June 19, 2026, and is available for inspection upon request. Battlefield has confirmed the low-pressure fuel pump failure, confirmed this is subject to Safety Recall 25S75 (NHTSA Recall 25V455), and there is no remedy available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11747291

While driving, parking, or doing any function of the vehicle, the screen will intermittently switch from the cameras being used to the on board navigation and start routing the vehicle to random locations, or it may blank out completely. It has also frozen in place and will not display reverse cameras, show proximity sensors, or anything.

NHTSA ODI 11747294

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11747129

When getting off the interstate at an exit, my husband pushed the brakes to stop and our vehicle completely shut off. The hazard lights would not work and it would not restart. We were at a very busy exit and we had our 2 children in the car with us. We could not get it jumped or anything and were 2.5 hours away from home. The fact that we couldn't even use hazards to warn other cars was scary, as it was a very busy exit. Our car was towed to the shop and we were just told that the battery mounted mega fuses had melted and that is what caused the car to completely shut down. This is not covered by warranty and we recently had our battery checked to make sure we did not need a new battery as we figured it was getting close to time. Apparently the fuses are not typically inspected. If this is the case, why would this not be covered by a warranty? This put us in a very dangerous situation. As it could have happened on the interstate if we would have needed to brake. The police did show up to help make sure cars went around us.

NHTSA ODI 11744257

Driving home from work at intersection of XXX and [XXX] after stopping at signal light heard loud knocking sound. Stop check tires and could find anything wrong visually. Drove off and vehicle making clunking noise from rear. Drove home parked vehicle. Called warranty agency Fidelity and had vehicle towed to Planet Ford I-45. XXX Fidelity denied claim state the rear differential mounting bushing failure caused by workmanship performed in previous recall repair 23S55/22S27. 5/1/26 Planet Ford submit claim to SSSC 5/8 SSSC claim denied. 5/12/26 Called Ford Customer Care - Case# XXX as of 6/12/ 26 pursuant to 49 USC Chapter 301 the persistent recall issue has not been repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743762

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part required for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the recall remedy was not available. The contact inquired about a loaner while waiting for the remedy but did not receive assistance. The manufacturer was made aware of the issue, and it was confirmed that the remedy was not available, and a loaner would not be provided. The contact had not experienced a failure.

NHTSA ODI 11743432

The contact owns a 2022 Ford Explorer. The contact stated while driving at 55 MPH, the vehicle was driving unusually rough and the vehicle stalled. In addition, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was driven to the shoulder of the road. The contact stated while attempting to start the vehicle, the vehicle failed to stall as intended. The vehicle was towed to the independent mechanic where it was diagnosed with a failed low pressure fuel pump. The contact was informed that the low pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced a recall, NHTSA Campaign Number: 25V455000 (Fuel System,Gasoline) however the contact's VIN was not associated. The failure mileage was approximately 64,598.

NHTSA ODI 11740416

The contact owns a 2022 FORD EXPLORER. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. Local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact state that while his daughter was at a stop sign and depressing the accelerator pedal to drive, the vehicle stalled. The contact was concerned that control of the vehicle was lost and could result in a accident. In addition, the contact stated that when depressing the brake pedal there was an abnormal sound coming from the vehicle. The failure would occur on numerous occasions. The vehicle was taken to a dealer where it was diagnosed but the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure milage was 30,000.

NHTSA ODI 11740100

Unknown! sometimes the rear back up camera goes into a black screen and then once in drive the info screens stays black for about 30 seconds. the cars shifting is hard at times especially when going from slow to fast like for instance on a highway on ramp the shifting is very sluggish. the cupholder are a real hazard my cupholder bottomed out and my drink fell thru luckily there was no liquid in the cup otherwise it could have spilled into the electrical since it is right where the gear shift is. the the car not accelarating is dangerous when you trying to get on the highway. rear camera going blank sometimes and not being able to see whats behind you even when looking around you just can not see the blindspot which the camera could if it would not go black sometimes. if the car does not shift right when it is supposed to makes it really hard to go with flow of traffic on the highway. there never have been any warning lamps, message or anything else during these incidents and it does not happen all the time but when it does it is not safe

NHTSA ODI 11739777

Rear wiper works intermittently

NHTSA ODI 11739352

The reverse camera started pointing straight down one day so I took it in for a recall dealing with the screen and camera. Ther replaced the camera, and did some updating and when I got it back the camera is still pointing straight down. I called them immediately and told them my camera was still pointing straight down they asked me to bring it back. I was there 5 minutes and the service manager came to me and said the camera was pointing down when I brought it in and that the reason was probably because it was an aftermarket part, which it’s not it’s all factory, and that wasn’t in the recall. "Under FMVSS 111, S5.5, my vehicle is required to display a rearview image that covers a 10-foot by 20-foot zone directly behind the rear bumper. Because the camera is pointing at the ground, it fails to provide the 'clear and reasonably unobstructed view' mandated by federal law. This is a safety non-compliance issue that Ford is obligated to rectify to bring the vehicle back into a street-legal state." • "Federal safety standards for rear visibility do not have an expiration date for manufacturing defects. A mounting system that allows a safety-critical camera to fail and point at the ground is a defect in material and workmanship that creates a safety hazard."

NHTSA ODI 11738720

Sun roof liner malfunction - started sagging and goes down into head space of car when attempting to open sunroof. I called Ford and was informed it was not covered in my extended warranty. I have hardly used the sunroof. It should not be happening. It should be covered under a safety recall. It is dangerous while driving. It is a very expensive fix.

NHTSA ODI 11737513

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was restarted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

NHTSA ODI 11736284

The interior panoramic sunroof cloth has become detached from both side tracks causing the material to sag. We can no longer open or close to panoramic roof due to cloth stuck in the closed position in fear of the headliner getting worse.

NHTSA ODI 11734929

Powertrain System Fault will cause the vehicle to lose power possibly leaving the vehicle and passengers in danger if crossing traffic, pulling onto a road, etc.

NHTSA ODI 11734583

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was restarted and taken to the dealer, who was unable to duplicate the failure. There were no diagnostic trouble codes retrieved. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ODI 11732715

EVERY TIME THE VEHICLE BEGINS MOVING FROM STATIONARY POSITION(BOTH IN FORWARD AND REVERSE GEARS) A LOUD CLUNKING SOUND IS HEAR ORIGINATING FROM THE REAR AXLE/REAR DIFFERENTIAL MOUNTING BOLT. I HAVE SEEN IT MY SELF WHEN LOOKING UNDER THE VEHICLE . AND I'M CONCERNED ABOUT SAFETY WHEN DRIVING IT LIKE THIS.

NHTSA ODI 11731426

The coating over the window up/ down controls is pealing and flaky. The coating is very sharp and brittle and has deeply gashed a couple fingers.

NHTSA ODI 11730656

There are three active recall on my car, all of which say there are not remedy available and NHTSA Recall Number 25V455 can cause engine failure that leads to a crash, was reported in July 2025, and STILL has no remedy. The other 2 recalls are NHTSA Recall Number 26V123 and NHTSA Recall Number 26V117.

NHTSA ODI 11730431

Recently, my sun roof shade has started to sag and no longer retracts correctly. This is causing a loss of visibility out of the rear and side windows. It also is causing a distraction as it has lost it's tension. Additionally I have contacted two separate Ford dealerships, only for them to tell me that I have to bring the vehicle in and pay hundreds of dollars to "diagnose" that the shade is broken and that my extended warranty will not cover this cost even though it is a danger for me to drive my vehicle in this condition.

NHTSA ODI 11729741

The panoramic sunroof, shade, plastic brackets become brittle annd fail very fast and becomes hanging down while you are driving and blocks your complete vision very dangerous . It is not safe at all. It totally blocks your vision.

NHTSA ODI 11729322

With less than 33,000 miles, started to experience noise, like something was loose coming from the right rear when going over bumps. This is intermittent. Took to mechanic and there is leaking coming from the shocks. same issue as stated in NHTSA complaint ID11544167. There is also a General Accounting Bulletins acknowledging this issue.

NHTSA ODI 11726734