What 7 owners told NHTSA about the 2022 Chevrolet Express Passenger 3500 12 Pass

Vehicle was in direct head on accident and air bags were not deployed.

NHTSA ODI 11748051

I have 2023 Jayco Redhawk SE mounted on a Chevy Express 4500 Cutaway chassis with only 5300 miles on it. Chevrolet dealer ran diagnostics and replaced an ABS sensor which had no impact on the problem. I have an appointment to have it looked at by another dealership recommended by Chevy Customer Service. It is not safe to drive, going up straight steep grades on the interstate the right rear wheel keeps locking up under acceleration. Best I can tell the system just starts braking hard on the right rear and maybe both rear wheels even though you are trying to accelerate. It gets worse on steep entrance and exit ramps or steep curvy roads. Almost always when this happens there is traffic following closely at highway speeds (55 to 70 MPH).

NHTSA ODI 11694814

The contact's sister-in law owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at approximately 60 MPH, the check engine warning illuminated, and the vehicle lost automotive power. The contact stated that his sister-in-law had also experienced the failure while driving. The contact was able to drive the vehicle back to the residence of the owner. The transmission was shifted to park(P) and the vehicle was turned off. The vehicle was restarted and shifted to drive(D); however, the vehicle failed to respond. There was an abnormal clunking and clicking sound coming from the rear end of the vehicle. The contact, a certified mechanic, scanned the vehicle and retrieved DTC: P70747 – (Valve Body Solenoid 1 stuck in ON position). The contact stated that the vehicle failed to respond while shifting into drive(D) and the accelerator pedal depressed. The contact researched online and related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, while checking online, the VIN was not included in the recall. The contact called a local dealer and the manufacturer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 198,000.

NHTSA ODI 11687285

THE VAN HAS A ELECTRICAL ISSUE . ALL THE VAN DOORS UNLOCK AND LOCK.. WHEN I AM DRIVING THE VAN THE LOCKS UNLOCK AND LOCK 5 TIMES IN 2 BLOCKS. WHEN THE VAN IS PARKED AND ENGINE IS OFF AND NO KEY IN THE IGNITION THE LOCKS STILL UNLOCK AND LOCK. I TOOK IT TO MY CHEVY DEALER 3 DAYS AGO TO HAVE THE ELECTRICAL ISSUE DIAGNOSED AND FIXED. MY VAN IS STILL SITTING AT MY CHEVY DEALERSHIP FOR 3 DAYS TODAY JANUARY 16TH 2025 MY VEHICLES STILL HAS NOT BEEN DIAGNOSED YET TO EVEN FIX THE ELECTRICAL DOORS LOCKING SYSTEM

NHTSA ODI 11636260

The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving at 60 MPH, the vehicle jerked forward. There was no warning light illuminated. The contact stated that the failure had occurred approximately 13-14 times. The vehicle was then taken to the dealer, and the contact was informed that there were metal shavings inside the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.

NHTSA ODI 11634330

The contact owns a 2023 Gulf Stream Conquest built on a 2022 Chevrolet Express Chassis. The contact received notification of NHTSA Campaign Number: 23V231000 (Latches/Locks/Linkages, Structure); that was misplaced. The contact stated that the entry door latch had failed, and the door could only be locked or unlocked from the outside. The contact stated that he was physically disabled, and the failure required his wife to exit the RV through the front driver's side door to unlock or to lock the RV entry door. The RV was taken to the local dealer for the recall repair, but the dealer was unable to verify that the RV was covered under the recall. The RV was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 4,000.

NHTSA ODI 11613845

The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11528097